Toast’s Aman Narang and BVP’s Kent Bennett on how customer obsession is everything
Toast has raised more than $900 billion and is reportedly valued at over $5 billion. But back in 2011, no one knew this startup would see such meteoric success. Toast has raised more than $900 billion and is reportedly valued at over $5 bil.....»»
Dropbox says attackers accessed customer and MFA info, API keys
File hosting service Dropbox has confirmed that attackers have breached the Dropbox Sign production environment and accessed customer personal and authentication information. “From a technical perspective, Dropbox Sign’s infrastructure is lar.....»»
iPhone demand is falling, claims component supplier Skyworks
Apple supplier Skyworks has been regarded as a proxy for Apple's iPhone demand, and the company may have some bad news for investors.Apple's iPhone 15 ProSkyworks does not break down its earnings by customer, but it has been a longtime partner for Ap.....»»
Dealership not at fault for injuries caused by 80-year-old customer who crashed demo, court rules
A Louisiana dealership has been cleared of liability for a crash caused by an 80-year-old customer test driving a demo car......»»
Service customer arrested at gunpoint after dealership lost paperwork, suit says
A Kia dealership in California is being sued for reporting a vehicle as stolen after it misplaced the agreement loaning it to a customer who was having repair work done......»»
Service customer arrested at gunpoint after dealership lost paperwork
A Kia dealership in California is being sued for reporting a vehicle as stolen after it misplaced the agreement loaning it to a customer who was having repair work done......»»
Edgio Client-Side Protection enables organizations to secure critical customer data
Edgio released its Client-Side Protection solution. Designed to monitor scripts and APIs on the browser-side to prevent malicious code from exfiltrating sensitive customer data, Edgio Client-Side Protection allows teams to gain full visibility on cli.....»»
Best Verizon new customer deals: Galaxy S24, iPhone and more
Are your monthly cell phone bills bleeding you dry? Save some cash with these Verizon new customer deals......»»
Grüner Veltliner white wine could be the toast of Pennsylvania, study suggests
States that are associated with signature varietals of wine can realize an economic benefit—some examples are regions in California linked with zinfandel, cabernet sauvignon and chardonnay, Oregon with pinot noir and the Finger Lakes region of New.....»»
Tesla recalls all 3,878 Cybertrucks over faulty accelerator pedal cover
This time there's no over-the-air software patch. Enlarge / The Tesla Cybertruck. (credit: Tesla) On Monday, we learned that Tesla had suspended customer deliveries of its stainless steel-clad electric pickup truck. Now.....»»
Who owns customer identity?
When I’m talking with prospective clients, I like to ask: which department owns customer identity? Everyone immediately looks towards a different team. While every team touches customer identity at some point, the teams that own it differ from orga.....»»
From iPhones to Apple Watch, Apple fans keep showing broad device adoption
A considerable segment of Apple's customer base own more than one of the company's products, and their loyalty is a better indicator of the company's success than just numbers.Apple device adoption holds steady among US consumersApple's hardware ecos.....»»
T-Mobile customer gets a $140,000 bill after a three week vacation in Switzerland
A T-Mobile customer was hit with a bill of over $140,000 after a three week vacation in Switzerland, which is honestly crazy. The post T-Mobile customer gets a $140,000 bill after a three week vacation in Switzerland appeared first on Phandroid......»»
AI can help dealers boost customer service, make financial decisions
Dealers are using AI to enable their systems to aid in financial decisions, said Rich Sands, CEO of Stella Automotive AI......»»
BMW reveals new products, retail strategy at dealer meeting
BMW will use technology and data sharing with dealerships to improve the customer experience and drive loyalty and after-sales revenue......»»
How to bring the same B2C customer experience to B2B customers
How to bring the same B2C customer experience to B2B customers.....»»
AI alone will not fix bad customer service
AI alone will not fix bad customer service.....»»
If you have an iPhone with AT&T, there"s a good chance your info has been stolen
AT&T is finally resetting passcodes for current customers after hackers stole a trove of customer data more than two years ago.The vast majority of the compromised passcodes belong to some 65.4 million current and former AT&T customers. However, the.....»»
If you have an iPhone with AT&T, your info has probably been stolen
AT&T is finally resetting passcodes for current customers after hackers stole a trove of customer data more than two years ago.The vast majority of the compromised passcodes belong to some 65.4 million current and former AT&T customers. However, the.....»»
AT&T resetting account passcodes after data leak impacting 73M current and former users
AT&T is resetting customer account passcodes after acknowledging a 2019 data leak. As reported by TechCrunch, the leak included customer records affecting 70 million current and former AT&T users. This marks the first that AT&T “acknowledged that t.....»»
Research shows even positive online reviews are a minefield for firms
Customer's online reviews of products and services are highly influential and have an immediate impact on brand value and customer buying behaviors......»»