Seven Ways to Reduce Call Wrap Up Time to Improve Contact Center Productivity
A ripple effect of which is that both start-ups and established brands have started looking ahead to come up with more customer-centric strategies. They have begun to pay attention to the challenges faced by their contact center agents and by the cus.....»»
Trump’s Administration Will Attack Health Care from Multiple Angles
The new Trump administration is likely to reduce subsidies for Affordable Care Act insurance plans and roll back Medicaid coverage. Public health authorities worry that antivaccine activist Robert F. Kennedy, Jr., will be empowered.....»»
Insects Played Pivotal Roles in the Evolution of Human Culture
Violins, the ink on the Declaration of Independence and other ways that insects shaped human history.....»»
Parents can now track their kids with Snapchat’s new Location Sharing feature
Popular social media app Snapchat announced that location sharing is coming to Family Center, an in-app hub offering parental tools and resources. With more than … The post Parents can now track their kids with Snapchat’s new Location Sha.....»»
Deals: M4 iMac $149 off from $1,150, M2 MacBook Air $550 off original price, Apple Find My wallet, and more
Alongside ongoing all-time low pricing across the entire Apple Watch Series 10 lineup, today we are moving back over to the new M4 iMac lineup, Apple’s M2 iPad Air at up to $200 off, and more. Amazon is now offering the best price to date on the mo.....»»
The new Level Lock+ includes Matter support, with a free limited-time upgrade available for existing users
has long been known for its unique “invisible” design philosophy, creating smart home locks that blend seamlessly into your home while delivering robust security with deep Apple integration on the software side. Today, Level announced the new Le.....»»
Google launches on-device AI to alert Android users of scam calls in real-time
Google has announced new security features for Android that provide real-time protection against scams and harmful apps. These features, powered by advanced on-device AI, enhance user safety without compromising privacy. These new security features a.....»»
Hack upgrades Mac Studio internal SSD for less than half of Apple"s prices
All it takes is cracking open your Mac Studio and voiding your warranty, but it's been proven that you can upgrade to 8TB SSD for less than half what Apple charges.Upgrading Mac Studio — image credit: PolysoftNow may not be the best time to buy a M.....»»
This M3 MacBook Air with 24GB RAM, 512GB SSD just plunged to all-time low price of $1,299
Holiday Apple deals are ramping up on Amazon, and this loaded M3 MacBook Air makes one excellent gift at the lowest price on record.Get the lowest price ever on a loaded MacBook Air - Image credit: AppleWhether you're picking up the M3 MacBook Air 13.....»»
Unregulated experts can cause harm to children in family courts
Unregulated experts appointed by family courts in England and Wales have caused harm to children by separating them from their mothers and forcing them to live with and have contact with fathers accused of violence and abuse, according to a new study.....»»
Study finds four global policies could eliminate >90% of plastic waste and 30% of linked carbon emissions by 2050
A study released in Science determines that just four policies can reduce mismanaged plastic waste—plastic that isn't recycled or properly disposed of and ends up as pollution—by 91% and plastic-related greenhouse gases by one-third......»»
Rue Valley puts a time loop spin on Disco Elysium
Rue Valley is the latest video game to utilize a time loop hook, applying that structure to a Disco Elysium-like RPG......»»
Lawsuit by US workers accuses Apple chipmaker TSMC of ‘anti-American discrimination’
TSMC’s Arizona plants will enable Apple chips for older devices to be made in the US for the first time, but things haven’t exactly been going to plan. The latest development is that a group of the company’s US workers have filed a lawsuit a.....»»
Google Gemini Live takes on Siri via a standalone iOS app
Google is increasing the competition with Siri and Apple Intelligence on iPhone, by releasing a standalone iOS app for Gemini.Google GeminiGoogle's Gemini has been available to use for some time on the iPhone, but as part of the main Google app. Now,.....»»
Researchers Give Animal Cells the Ability to Photosynthesize for the First Time
A Japanese team has developed a technique to insert chloroplasts isolated from algae into animal cells, a feat that could revolutionize sustainable energy and how artificial meat and organs are created......»»
Go Behind the Scenes at The Tinkering Workshop With Ryan Jenkins
Ryan Jenkins talked about his new book, The Tinkering Workshop, which presents a wide variety of ways to play and create with art, science and technology using everyday materials. The post Go Behind the Scenes at The Tinkering Workshop With Ryan Jen.....»»
Swift Observatory studies a pair of gas-churning monster black holes
Scientists using observations from NASA's Neil Gehrels Swift Observatory have discovered, for the first time, the signal from a pair of monster black holes disrupting a cloud of gas in the center of a galaxy......»»
Researchers call for recognition of tire particles as a distinct environmental threat
A new study led by an international team of scientists highlights tire particles (TPs) as the leading contributor to microplastics and calls for urgent, targeted research to address their unique environmental and health risks......»»
The time is ripe to support urban agriculture: Experts urge Congress to fund new iteration of Farm Bill
As Congress reconvenes, a coalition of advocates has published a policy brief calling on representatives to provide more support for urban agriculture through a new iteration of the Farm Bill, which has been in a state of limbo since expiring in Sept.....»»
Portable spectrophotometer approach predicts shelf life of strawberries in real time
Based on non-invasive technology, a research group at the University of Cordoba has created a tool to guarantee optimal strawberry quality and minimize food waste......»»
Xbox is testing a handheld device, but it’s a long ways off
Xbox CEO Phil Spencer confirmed the company is testing handhelds, but don't expect one any time soon......»»