Seven Ways to Reduce Call Wrap Up Time to Improve Contact Center Productivity
A ripple effect of which is that both start-ups and established brands have started looking ahead to come up with more customer-centric strategies. They have begun to pay attention to the challenges faced by their contact center agents and by the cus.....»»
tvOS 18 added a new Apple TV 4K setting that’s been a no-brainer upgrade
tvOS might be one of the hardest platforms for Apple to iterate upon. There’s only so much you can do to improve the TV experience, right? But tvOS 18 has proven that adage wrong by offering several great new features—including a key Enhance Dial.....»»
Five ways that climate change threatens human health
As the U.N.'s climate summit, COP29, gets underway in Azerbaijan this week, the effect of climate change on human health is high on the agenda. And rightly so, amid some alarming emerging statistics. By the end of this century, climate change could b.....»»
Better education can mitigate post-harvest food losses, increase global food security
Better educating farmers and food processors about how to avoid post-harvest food losses—which amount to one-third of global food production, worth US$1 trillion annually—would reduce global food insecurity, according to researchers at McGill Uni.....»»
Silver-silica composite catalyst inspired by geochemical cycling exhibits reversible local pH control
A research team led by Dr. Hyung-Suk Oh and Dr. Woong Hee Lee at the Clean Energy Research Center at Korea Institute of Science and Technology (KIST) has developed a silver-silica composite catalyst capable of reversible local pH control through a si.....»»
Don’t buy the Kindle Colorsoft, buy this e-reader instead
All eyes are on the Kindle Colorsoft as Amazon prepares its first color Kindle for prime time. But don't buy one; buy this Android e-reader instead......»»
Soundcore Liberty 4 Pro review: lower price, better earbuds
Soundcore does it again with the Liberty 4 Pro, and this time it's more affordable......»»
I played Half-Life 2 for the first time this year—here’s how it went
Wake up and smell the ashes, Ms. Washenko. It's Half-Life 2 week at Ars Technica! This Saturday, November 16, is the 20th anniversary of the release of Half-Life 2—a game of.....»»
K-12 Maker Lab at MIT Helps Get Maker Projects in Your Classroom
“How is this making to learn and not just making stuff?” Maker projects can engage students and improve learning experiences in K-12 academic classes. Integrating open-ended, hands-on, creative activities with cool tools in an academic classroom.....»»
Multiplayer games are entering their nostalgia era
As live service games get older and older, expect more nostalgic throwbacks to the games' early days, with new modes and limited-time events......»»
Watch Jake Paul vs. Mike Tyson boxing match: start time, fight card, live-stream information
One of the biggest fights of the year goes down on Friday night when Jake Paul battles Mike Tyson in a boxing match. Find out how to stream the epic event......»»
New route to quantum spin liquid materials discovered
A new route to materials with complex disordered magnetic properties at the quantum level has been produced by scientists for the first time. The material, based on a framework of ruthenium, fulfills the requirements of the Kitaev quantum spin liquid.....»»
Spotify says that its lossless audio tier is still coming
During a recent earnings call by Spotify, the company has confirmed that they are still working on a lossless audio tier. The post Spotify says that its lossless audio tier is still coming appeared first on Phandroid. Some audiophiles migh.....»»
AI’s impact on the future of web application security
In this Help Net Security interview, Tony Perez, CEO at NOC.org, discusses the role of continuous monitoring for real-time threat detection, the unique risks posed by APIs, and strategies for securing web applications. Perez also addresses how AI-dri.....»»
Three innovative ways to help countries hit by climate disasters, beyond a loss and damage fund
These days, it's hard to escape news stories discussing how climate change is contributing to extreme weather disasters, including the recent U.S. hurricanes. Aid agencies are increasingly worried about the widespread damage......»»
Electric field signals reveal early warnings for extreme weather, study reveals
A new study led by Dr. Roy Yaniv from the Institute of Earth Sciences at The Hebrew University of Jerusalem and Sheba Medical Center, in collaboration with Dr. Assaf Hochman from The Hebrew University and Prof. Yoav Yair from Reichmann University, ha.....»»
Researchers shed light on the experiences of caregivers in Nunavut"s family service system
Researchers at the Umingmak Centre, a child advocacy center in Nunavut, and the University of Toronto's Ontario Institute for Studies in Education (OISE) have released a study that identifies systemic challenges in Nunavut's child welfare system—an.....»»
What determines support for EU-climate policy? Study reveals acceptance depends on inclusion of social policy measures
Climate change is one of the greatest challenges of our time, and the European Union has set itself ambitious targets to become climate-neutral by 2050. A new policy paper from the Cluster of Excellence "The Politics of Inequality" at the University.....»»
Android is getting call scam detection and real-time app threat alerts
Two new Android security features are now available for users in the U..S, and will soon make their way to older Android devices as well......»»
How to type to Siri on your iPhone
Now that you have iOS 18.1 on your iPhone, did you know that you can type to Siri at any time? Here's how to do it......»»
TCL’s Huge TVs Now Come with Huge Savings
It arrives just in time for the holidays. The post TCL’s Huge TVs Now Come with Huge Savings appeared first on Phandroid. If you were ever in the mood to grab yourself (or a loved one) one of those huge 98-inch smart TVs, then you mi.....»»