Common Ways CX Practitioners Use Voice of the Customer Templates
We dig into some common Voice of the Customer templates and how CX practitioners approach collecting their customers' feedback. Continue reading........»»
How isolation technologies are shaping the future of Kubernetes security
In this Help Net Security interview, Emily Long, CEO at Edera, discusses the most common vulnerabilities in Kubernetes clusters and effective mitigation strategies. Long shares insights on emerging isolation technologies that could enhance Kubernetes.....»»
Adversarial groups adapt to exploit systems in new ways
In this Help Net Security video, Jake King, Head of Threat & Security Intelligence at Elastic, discusses the key findings from the 2024 Elastic Global Threat Report. Adversaries are utilizing off-the-shelf tools Offensive security tools (OSTs), inclu.....»»
High school students present five new ways of proving Pythagoras" Theorem via trigonometry
In 2022, U.S. high school students Calcea Johnson and Ne'Kiya Jackson astonished teachers when they discovered a new way to prove Pythagoras' theorem using trigonometry after entering a competition at their local high school. As a result, both studen.....»»
The rapid descent of Southwest Airlines: How the company plunged from customer cult-favorite to activist investor target
The rapid descent of Southwest Airlines: How the company plunged from customer cult-favorite to activist investor target.....»»
UN biodiversity summit making "very good progress": officials
Crunch UN talks on ways to "halt and reverse" species loss by 2030 have made "very good progress," officials said Friday, as the summit in Colombia marked its halfway point......»»
Woman left with second-degree burns, scarring after common beauty procedure: ‘I wanted to feel confident’
Woman left with second-degree burns, scarring after common beauty procedure: ‘I wanted to feel confident’.....»»
The preparation makes the poison: How muscarine in mushrooms becomes toxic
Mushrooms exist in a breathtaking variety of shapes, colors and sizes. Especially in autumn, mushroom hunters go into the forests to find the tastiest of them, prepare them in multiple ways and eat them with relish. However, it is well known that the.....»»
Fallout: London is a huge Fallout 4 mod that is now playable—and worth playing
Now is the time to check out this free total conversion of Fallout 4. It took a crew of more than 100 talented modders and another hundred voice actors nearly five years to make F.....»»
Dealer Goes Joyriding In Customer’s C7 Corvette Z06
Dealer Goes Joyriding In Customer’s C7 Corvette Z06.....»»
The Cleer Arc 3 might be the most advanced open-ear earbuds so far
With a touchscreen, voice commands, spatial audio, and a choice of hi-res codecs, the Cleer Arc 3 open-ear earbuds are packed with tech......»»
Biologist finds new ways to study snake venom
Dutch biologist Mátyás Bittenbinder developed new, non-animal methods to investigate tissue-damaging snake venom. In this way, he hopes to contribute to solutions for victims. Millions of people are bitten by venomous snakes every year. Of these, 4.....»»
Biologists discover a new fossil species of prehistoric fish
What do the ginkgo (a tree), the nautilus (a mollusk) and the coelacanth (a fish) all have in common?.....»»
Penske expands service-scheduling AI pilot nationally
Penske Automotive Group's artificial intelligence platform to improve customer service and increase service and parts revenue is expanding across the auto retailer's dealerships nationwide......»»
5 Hulu movies that are perfect for the fall
These Hulu movies are one of the best ways you can spend an evening in the fall......»»
$79 billion—the hidden climate costs of US materials production
A study published today in the journal Environmental Research Letters, has revealed a staggering $79 billion in annual climate-related costs from the production of common materials in the United States. These costs, which stem from greenhouse gas emi.....»»
How to use the new text effects in Messages on iPhone with iOS 18
Apple's iOS 18 software update brought plenty of new features, including to the Messages app. The addition of cool new text effects gives iPhone owners new ways to communicate and they're surprisingly easy to use.Text effects offer the option to anim.....»»
Dolphins sense military sonar at much lower levels than regulators predict, study shows
For the first time ever, a team including several UC Santa Cruz scientists have directly measured the behavioral responses of some of the most common marine mammals to military sonar. And the finding that surprised them most was that these animals we.....»»
Forget about fancy features, more robot vacuums should perfect the basics
While it's nice to have secondary features like pet snapshots and voice assistants, nothing is more exciting on a new robot vacuum than improved cleaning power......»»
Supreme Court Justices use rhetoric to affirm high court"s power and influence, LLM analysis finds
When U.S. Supreme Court justices write opinions, they mostly talk about the case in question. But occasionally, they will discuss themselves or the court, using what is called the "monologic voice.".....»»
Scientists successfully increase measurement rate of Raman spectroscopy by 100-fold
Researchers Takuma Nakamura, Kazuki Hashimoto, and Takuro Ideguchi of the Institute for Photon Science and Technology at the University of Tokyo have increased by 100-fold the measurement rate of Raman spectroscopy, a common technique for measuring t.....»»