Common Ways CX Practitioners Use Voice of the Customer Templates
We dig into some common Voice of the Customer templates and how CX practitioners approach collecting their customers' feedback. Continue reading........»»
Why Super Typhoons Like Yagi Are More Common Than You’d Think
Unlike in the Atlantic, there is little to stop high-intensity storms forming in Southeast Asia, and climate change is making conditions even more perilous......»»
Angiosperms study provides insights into genome evolution after whole-genome duplications
Whole-genome duplication (WGD, or polyploidy) is a common and frequent occurrence in plants, providing raw genetic material for evolution. Homoeologs (duplicate genes from a WGD) often diverge in expression levels, while some still maintain similar (.....»»
Insurance companies sue Honda, N.Y. dealership to recoup payout from Pilot fire
Three insurance companies are suing American Honda Motor and a New York dealership to recoup more than $1 million they paid for damages caused when a service customer's parked vehicle caught fire......»»
This new Lenovo laptop opens and contorts itself with a voice command
Lenovo has unveiled an experimental laptop that can twist fully around and is activated by just your voice......»»
Dolphin-friendly? New research shows that vague environmental labeling is common on NZ seafood products
Many seafood products sold in New Zealand make environmental claims, but our new research shows most of them are too ambiguous and may serve as greenwashing......»»
vCISO services thrive, but challenges persist
While 75% of service providers report high customer demand for vCISO functionality, a new Cynomi report reveals that only 21% are actively offering it—opening a window onto a growth area for service providers while emphasizing the growing centralit.....»»
Most, but not all, dogs play fetch, while cats do so more often than thought
About 4 in 10 cats and nearly 8 in 10 dogs like to play fetch, especially males. Although more common in dogs, 4 in 10 pet cats also choose to play fetch with their owners. Credit: Mikel M. Delgado/CC-BY 4.0.....»»
ChatGPT gives Volkswagen cars the smarts to talk to you all day long
VW releases ChatGPT-powered voice assistant for most models......»»
Optoelectronic diamond device reveals an unexpected phenomenon reminiscent of lightning in slow motion
Diamond is in many ways the ultimate material. Besides its enduring aesthetic value, diamond is also a highly versatile industrial material. While its claim as the hardest substance known to science has been usurped by ultra-rare minerals and newly d.....»»
Worm study shows risks posed by antidepressants in water
Common drugs such as antidepressants enter the environment via sewage. In her PhD research, Toxicologist Merel van der Most has shown that this affects the behavior of nematodes. These drugs may also be harmful to many other aquatic creatures. Van de.....»»
Nanostructures enable on-chip lightwave-electronic frequency mixer
Imagine how a phone call works: Your voice is converted into electronic signals, shifted up to higher frequencies, transmitted over long distances, and then shifted back down so it can be heard clearly on the other end. The process enabling this shif.....»»
Metasurfaces: Tiny tech with big potential
Imagine manipulating light with ultra-thin, flat sheets instead of bulky lenses and mirrors. That's the promise of metasurfaces, a nanostructure technology that can twist and bend light in ways never before possible......»»
A "river of experience": How many ways of knowing inform a course on the climate crisis and actions
How can we educate about the climate crisis in a way that gives students the tools they need to move towards hopeful visions for the future?.....»»
Biochar doesn"t just store carbon—it stores water and boosts farmers" drought resilience
As the climate changes, large parts of southern Australia are projected to get drier. Extreme rains are also becoming more common......»»
This massive Silent Hill 2 fan project is getting its final update
Silent Hill 2: Enhanced Edition, once one of the best ways to play the horror classic on PC, is coming to an end ahead of the remake's release......»»
Audio transcription compared -- Cloud-based vs. on-device
In iOS 18, Apple's Notes and Voice Memos apps get a new audio transcription feature. Here's everything you need to know about the different types of audio transcription, how they compare, and what Apple's implementation brings to the table.You can tr.....»»
Cats play fetch more often than previously believed, though still less than dogs
About 4 in 10 cats and nearly 8 in 10 dogs like to play fetch, especially males. Although more common in dogs, 4 in 10 pet cats also choose to play fetch with their owners. Credit: Mikel M. Delgado/CC-BY 4.0.....»»
Fetching in cats is more common than previously thought, researchers find
Although it is more common in dogs, 4 in 10 pet cats also choose to play fetch with their owners, report Mikel Delgado from Purdue University, US, and colleagues in PLOS ONE......»»
Researchers find genetic variant for speed of hair graying, susceptibility to skin melanoma in horses
Graying with age is a common coat color variant in horses, characterized by progressive hair graying and susceptibility to skin melanoma. In a new study published in Nature Communications, an international consortium led by scientists from Uppsala Un.....»»
How stories can teach young people about life in a changing climate
Education is key to empowering young people to respond to climate change. It's something that will reach into every aspect of their lives in complex ways. However, the national curriculum largely confines climate change to a few subjects, meaning tea.....»»