Common Ways CX Practitioners Use Voice of the Customer Templates
We dig into some common Voice of the Customer templates and how CX practitioners approach collecting their customers' feedback. Continue reading........»»
Insects Played Pivotal Roles in the Evolution of Human Culture
Violins, the ink on the Declaration of Independence and other ways that insects shaped human history.....»»
ChatGPT’s Operator AI agent is the game-changer I’m waiting for, and it’s coming in 2025
As we near ChatGPT’s second anniversary, we’re expecting some sort of new feature announcement from OpenAI. It can’t be Advanced Voice Mode, which already launched … The post ChatGPT’s Operator AI agent is the game-chang.....»»
Hundreds of 19th-century skulls collected in the name of medical science tell a story of who mattered and who didn"t
When I started my research on the Samuel George Morton Cranial Collection, a librarian leaned over my laptop one day to share some lore. "Legend has it," she said, "John James Audubon really collected the skulls Morton claimed as his own." Her voice.....»»
Go Behind the Scenes at The Tinkering Workshop With Ryan Jenkins
Ryan Jenkins talked about his new book, The Tinkering Workshop, which presents a wide variety of ways to play and create with art, science and technology using everyday materials. The post Go Behind the Scenes at The Tinkering Workshop With Ryan Jen.....»»
Xbox is testing a handheld device, but it’s a long ways off
Xbox CEO Phil Spencer confirmed the company is testing handhelds, but don't expect one any time soon......»»
Apple’s most powerful iPad models are selling in very surprising ways
Apple launched big updates to the iPad Pro and iPad Air back in May, and a new CIRP report offers the first look at their first full quarter of sales. The results are very surprising. more….....»»
Rivian, VW venture kicks off next-gen platform for R1, Scout EVs
Rivian and VW's joint venture will be used to develop a common manufacturing and tech platform for Rivian R2 and VW Scout EVs......»»
Bectran adds RSA encryption to protect the transmission of sensitive data
Keeping information secure is both a leading challenge and priority among B2B credit, collections and accounts receivables departments. It requires vigilance against scams like identity theft and hacks that intercept vital business and customer infor.....»»
Cisco introduces Wi-Fi 7 access points to enhance employee and customer experiences
Cisco introduces new intelligent, secure and assured wireless innovations, with smart Wi-Fi 7 access points and unified subscription licensing that can enable smart spaces out-of-the-box. These innovations empower customers to solve for their connect.....»»
App Store Connect for iOS gets major update with new interface and features
After releasing a major update to TestFlight last month, Apple is now updating App Store Connect for iOS with a new interface as well as many new features – including more detailed notifications and more ways to promote apps. Read on as we break do.....»»
Review: The fastest of the M4 MacBook Pros might be the least interesting one
Not a surprising generational update, but a lot of progress for just one year. In some ways, my review of the new MacBook Pros will be a lot like my review of the new iMac. This i.....»»
Could extended range EVs be commonplace? Experts think so
Extended range EVs offer a gas-powered way to improve on electric vehicle range -- but could these EREVs become more common over time?.....»»
Here are 5 ways Visual Intelligence will make your life easier [Video]
I have been using Apple’s new Visual Intelligence feature since the moment iOS 18.2 Developer Beta released a few weeks........»»
Druva empowers businesses to secure data throughout Microsoft environments
Druva announced support for Microsoft Dynamics 365 to help enterprises secure mission-critical data across Dynamics 365 Sales and Customer Service CRM modules. With support for Dynamics 365, Druva ensures customers can keep business-critical CRM data.....»»
Mazda gives the 2025 CX-50 a big efficiency boost to 38 mpg with hybrid power
A great interior and decent economy, but a harsh ride and numb steering. Mazda won itself a lot of fans over the years with the sharp styling and attention to detail of its engagi.....»»
Apple celebrates Veterans Day with Apple Watch Activity Challenge and more
Today is Veterans Day and Apple is celebrating in a handful of different ways. There is an Apple Watch Activity Challenge available with a limited-time award as well as a new Time to Walk episode available through Apple Fitness+. You’ll also not.....»»
The Incredible Power of Quantum Memory
Researchers are exploring new ways that quantum computers will be able to reveal the secrets of complex quantum systems......»»
Research shows gender, nationality enhance rivalry perceptions
When a competitor and opponent have a common identity that's relevant to a particular competition, it will increase their perception of rivalry and inspire them to try harder, according to new Cornell University research......»»
Mazda confirms a hybrid CX-5 and electric SUV are on the way
Mazda is working on hybrid CX-5 and electric SUV.....»»
How to unlock the secret ending in Dragon Age: The Veilguard
There are a lot of ways to change the outcome of Dragon Age: The Veilguard, but only one way to get the extra, true ending scene. This is how to unlock it......»»