Common Ways CX Practitioners Use Voice of the Customer Templates
We dig into some common Voice of the Customer templates and how CX practitioners approach collecting their customers' feedback. Continue reading........»»
Here’s every tool you’ll need to replace the iPhone 16’s battery
Apple is celebrating iPhone 16 launch day in a variety of ways, including publishing a new battery repair guide. Hopefully no one will need a battery repair or replacement for their new iPhone 16 any time soon. But if and when there’s a need, here.....»»
“A total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on
Problems with UK Sky hardware started Thursday, seem partially fixed. Enlarge (credit: Sky) Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powe.....»»
Exoplanets could be hiding their atmospheres
Most of the exoplanets we've discovered orbit red dwarf stars. This isn't because red dwarfs are somehow special, simply that they are common. About 75% of the stars in the Milky Way are red dwarfs, so you would expect red dwarf planets to be the mos.....»»
Plants could still grow well under alien skies
Photosynthesis changed Earth in powerful ways. When photosynthetic organisms appeared, it led to the Great Oxygenation Event. That allowed multicellular life to evolve and resulted in the ozone layer. Life could venture onto land, protected from the.....»»
Tested: Shokz OpenRun Pro 2 bone-conduction wireless headphones
I’ve long used Shokz bone-conduction wireless headphones as my go-to for voice and video calls, mostly because they are so comfortable I often forget I’m wearing them. I’ve been using the OpenComm model for a couple of years now, but switche.....»»
The Multiple Ways Climate Change Threatens to Make Migraines Worse
Migraine sufferers are often triggered by the weather, and research suggests warming temperatures and more extreme weather events worsen attacks......»»
The Strange Story of the Algorithm Meant to Solve Life, the Universe and Everything
Some researchers dream of solving all mysteries with a common method—but a mathematical paradox may keep such solutions out of reach.....»»
WhatsApp now lets users explore Channels by category
WhatsApp last year introduced Channels, a new one-way way to send text, photos, videos, and stickers to multiple people at once. Following an update that brought voice messages and polls to Channels, the feature is now getting an advanced search by c.....»»
Mark Zuckerberg calls Meta the ‘opposite of Apple’ and questions its product strategy
In a new podcast interview this week, Meta CEO Mark Zuckerberg addressed how he believes his company differs from Apple. As noted by Business Insider, Zuckerberg said that he thinks Meta is “like the opposite of Apple” in a lot of ways, and point.....»»
Apple releases new firmware version for AirPods Pro 2 and AirPods 4
Apple is rolling out another firmware update today for AirPods Pro 2 users today. Today’s update comes just under a week after Apple released new AirPods Pro firmware for iOS 18, with new features like Voice Isolation, Personalized Volume improveme.....»»
Apple releases new firmware version for AirPods Pro 2
Apple is rolling out another firmware update today for AirPods Pro 2 users today. Today’s update comes just under a week after Apple released new AirPods Pro firmware for iOS 18, with new features like Voice Isolation, Personalized Volume improveme.....»»
New Bose earbuds let you snap photos with your voice, cost way less than AirPods Pro
The new Bose QuietComfort Earbuds pack the same Bose noise-canceling tech that has earned so many raves, but it's their price that will have people talking......»»
How to Understand Your Child’s Screenings for Autism and Other Conditions
The predictive value of childhood screenings for autism and other conditions depends on how common the condition is, a limit that parents need to understand.....»»
Researchers Seek New Solutions to Ease Sickle Cell’s Extreme Pain
Sickle cell disease causes severe pain that’s hard to treat, but researchers are finding new ways to offer relief.....»»
ChatGPT leak says Advanced Voice Mode rolls out to all Plus users next Tuesday
OpenAI scheduled a surprise media event in May, right before Google’s I/O 2024 keynote, where Google focused on new Gemini AI capabilities across its product … The post ChatGPT leak says Advanced Voice Mode rolls out to all Plus users nex.....»»
Three ways the Apple Watch Ultra 2 just got better
There’s no Apple Watch Ultra 3 yet, with the gorgeous satin black finish the only hardware change to the Ultra 2. But Apple’s upgrading its Ultra line through software, with three new Apple Watch Ultra 2 features in watchOS 11. Here’s how the U.....»»
New standards and better technology are improving wireless EV charging
The speed, power density and efficiency of wireless charging are increasing at the same time engineers are finding ways to reduce weight. New standards aim to ensure charging works regardless of vehicle brand or equipment manufacturer......»»
Wait, so ChatGPT can initiate conversations now?
I’ve been using ChatGPT for quite some time now, and all our conversations have one thing in common. I, the human in the chat, initiate … The post Wait, so ChatGPT can initiate conversations now? appeared first on BGR. I've b.....»»
Apple regains crown as sole winner of American Satisfaction Index, HP passes Samsung
In 2023, Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal computers by forcing a tie. This year Apple has returned to ruling the category while HP won second, knocking Samsung down.....»»
PSA: AI-generated voice cloning scams are on the rise – secret code recommended
A survey by a UK bank suggests that AI-generated voice cloning scams are on the rise, with 28% claiming to have been targeted. It’s recommended that people agree a secret code to guard against the possibility of being take in … more….....»»