Beware! 3 Tactics to Avoid Spooking Your Customer
If a customer becomes disengaged or disgruntled at your offerings, they are likely to “ghost” your brand. You don't want scary CX, do you? Continue reading........»»
Beware pirates and booby traps in new Skeleton Crew trailer
The Goonies-inspired Star Wars spinoff series set in same timeframe as The Mandalorian and Ahsoka. Jude Law stars as Force-user Jod Na Nawood in Star Wars: Skelet.....»»
Decoding the body language of politicians: Beware of misleading analyses
Body language experts have been having a field day since the U.S. presidential debate. They want us to believe that it's possible to tell what Donald Trump and Kamala Harris are thinking, but not saying, just by looking at their body and facial movem.....»»
Threat actors are stepping up their tactics to bypass email protections
Although most organizations use emails with built-in security features that filter out suspicious messages, criminals always find a way to bypass these systems. With the development of AI technology, phishing is becoming increasingly difficult to rec.....»»
Improving air quality would avoid 80,000 vet visits every year, study finds
New research conducted by Carnegie Mellon University's Heinz College of Information Systems and Public Policy and the Grantham Research Institute on Climate Change and the Environment has found that high levels of air pollution have led to significan.....»»
Immuta Data Marketplace automates data access workflows
Immuta announced an expansion of its platform with the launch of a new Data Marketplace solution to power fast and safe internal data sharing. Fueling a data marketplace that is owned and managed by the customer, the Immuta Platform enables rapid, da.....»»
Beehive fences prove effective against elephant raids in Kenya
A groundbreaking, nine-year study has revealed that elephants approaching small-scale farms in Kenya avoid beehive fences housing live honey bees up to 86% of the time during peak crop seasons, helping to reduce human-elephant conflict for local farm.....»»
Researchers find Weddell seals avoid extreme dives at midday
Erebus Bay, Antarctica, is home to the southernmost population of the world's southernmost living mammal—the Weddell seal. These seals may look like couch potatoes when they are resting on the ice, but Weddell seals go to great lengths to make a li.....»»
The Popular McDonald"s Burger You Should Avoid Ordering
The Popular McDonald"s Burger You Should Avoid Ordering.....»»
Entrust helps banks fight fraud during account opening
Entrust announced an all-in-one consumer banking platform that allows banks and credit unions to provide high-assurance security throughout the customer lifecycle – from account opening to financial credential issuance to on-going, everyday transac.....»»
Fraudsters revive old tactics mixed with modern technology
Threat actors continue to probe the payments ecosystem for vulnerabilities and were successful in conducting fraud schemes affecting multiple financial institutions, technologies, and processes, according to Visa. The resurgence of physical theft Sca.....»»
Jumio Liveness detects various sophisticated spoofing attacks
Jumio unveiled Jumio Liveness, an enhanced, in-house technology designed to address increasingly sophisticated fraud tactics. This solution expands beyond traditional presentation attacks, such as paper or screen copies, and employs sophisticated AI.....»»
The Secret Electrostatic World of Insects
Invisibly to us, insects and other tiny creatures use static electricity to travel, avoid predators, collect pollen, and more. New experiments explore how evolution may have influenced this phenomenon......»»
The rapid descent of Southwest Airlines: How the company plunged from customer cult-favorite to activist investor target
The rapid descent of Southwest Airlines: How the company plunged from customer cult-favorite to activist investor target.....»»
Dealer Goes Joyriding In Customer’s C7 Corvette Z06
Dealer Goes Joyriding In Customer’s C7 Corvette Z06.....»»
Why you may want to avoid the latest Nvidia driver release
Users of Corsair iCUE or Bluestacks should consider skipping the latest Nvidia driver update......»»
Penske expands service-scheduling AI pilot nationally
Penske Automotive Group's artificial intelligence platform to improve customer service and increase service and parts revenue is expanding across the auto retailer's dealerships nationwide......»»
1 Thing We"re Talking About: Mobile service platform Curbee names new CEO
Mobile service startup Curbee has named Amit Chandarana as its new CEO. He replaces Denise Leleux, who helped launch the startup after serving as director of global customer and ownership experience at Tesla......»»
Is It Wise to Convert 15% of My 401(k) Into a Roth IRA Each Year to Avoid Taxes and RMDs?
Is It Wise to Convert 15% of My 401(k) Into a Roth IRA Each Year to Avoid Taxes and RMDs?.....»»
Dealership service departments gain ground on independent shops in latest CDK service study
Dealership service departments saw a 14-point jump in customer satisfaction scores in the latest CDK Service Shopper study......»»
Streaming subscription fees have been rising while content quality is dropping
Surveys show decline in customer satisfaction with what is available to stream. Subscription fees for video streaming services have been on a steady incline. But despite subscrib.....»»