Beware! 3 Tactics to Avoid Spooking Your Customer
If a customer becomes disengaged or disgruntled at your offerings, they are likely to “ghost” your brand. You don't want scary CX, do you? Continue reading........»»
The Delhi heat wave is testing the limits of human endurance: Other hot countries should beware and prepare
Delhi is reeling from the most extreme heat wave India has ever seen. While the record-breaking maximum recorded temperature of 52.9°C has been called into question by India's Meteorological Department, it's entirely possible. The city has been swel.....»»
TikTok algorithm could have US-only version; company demurs
The TikTok algorithm could be split, claims a report, with a US-only version used for the hugely popular app to try to avoid a ban. Developer Bytedance has tweeted that the report is not accurate, but its message appears to be more a repetition of.....»»
Musk can’t avoid testifying in SEC probe of Twitter buyout by playing victim
Class action alleges secret Twitter stock scheme ahead of Musk's SEC testimony. Enlarge (credit: Apu Gomes / Stringer | Getty Images News) After months of loudly protesting a subpoena, Elon Musk has once again agreed to.....»»
Ford recalls nearly 110,000 Lincoln Aviators for rearview camera flaw
Ford Motor Co. is recalling 109,283 Lincoln Aviators because of faulty rearview cameras that flicker and shake from customer mobile phone electromagnetic frequency waves......»»
Hackers claim they’re selling the user data of 560 million Ticketmaster customers
ShinyHunters hacking group claims responsibility for Ticketmaster data breach, which exposes customer personal data, including credit card information......»»
Google Cloud explains how it accidentally deleted a customer account
UniSuper's 647,000 users faced two weeks of downtime because of a Google Cloud bug. Enlarge Earlier this month, Google Cloud experienced one of its biggest blunders ever when UniSuper, a $135 billion Australian pension.....»»
Grit and Valor 1949 takes Into the Breach to World War II
Grit and Valor 1949 is a new alternate history tactics game that takes the idea of Into the Breach to World War II......»»
Green-minded Subaru store uses rain to power car wash
Planet Subaru has installed a pair of 800-gallon tanks in its service area that collect rainwater from the dealership roof, filter it, and use it for its customer car wash with the help of gravity......»»
Used Teslas are getting very cheap, but buying one can be risky
As used Teslas drop in price, are they a bargain or buyer beware? Enlarge / Used Tesla Model 3s can be had for less than $20,000 now. (credit: Getty Images) The launch of a new electric vehicle these days is invariably m.....»»
Moonstone Sleet: A new North Korean threat actor
Microsoft has named yet another state-aligned threat actor: Moonstone Sleet (formerly Storm-1789), which engages in cyberespionage and ransomware attacks to further goals of the North Korean regime. “Moonstone Sleet uses tactics, techniques, an.....»»
EV charging firms must provide an array of technologies to satisfy commercial fleets
Charging companies are under pressure to provide the latest and greatest in expensive charging technology to meet myriad customer needs......»»
How to not get taken for $1000 by Apple Pay scammers
There's no denying that Apple Pay is a convenient way to make purchases — but its ease of use also means it's an easy way to get scammed. Here's how you can avoid it, and what to do if it happens.Tap to Pay on iPhoneTikToker Hanna (@mamaahannaa) th.....»»
Stellantis customer experience chief resigns in 3rd senior executive departure this month
Richard Schwarzwald is being replaced by Olivier Bourges, previously head of the global corporate office and public affairs......»»
The Google Pixel 9 could be in trouble
A recent survey shows that Google phones are struggling to retain customer loyalty and market share in the U.S. market. Here's what's happening......»»
Ransomware operators shift tactics as law enforcement disruptions increase
Ransomware remains one of the most pressing cybersecurity threats in 2024, with attackers continually evolving their methods to maximize impact and evade detection. In this Help Net Security round-up, we present excerpts from previously recorded vide.....»»
Life in water and mud: Colombians fed up with constant flooding
The Berrio family moves around their home on raised planks, upon which their beds and furniture have been raised, to avoid the knee-high, murky waters that have invaded their modest brick house......»»
Victim-blaming, manipulation, and denial: How terrorists use language to justify violence
Victim-blaming, denial and reversal are among the tactics used by terrorists to justify their violent actions and influence audience perceptions of harm and agency, according to a new Charles Darwin University (CDU) study examining the language of so.....»»
U.S. safety probe into Waymo self-driving vehicles finds more incidents
NHTSA said several incidents under investigation "involved collisions with clearly visible objects that a competent driver would be expected to avoid.".....»»
6 types of foods and drinks to avoid when taking Ozempic or Wegovy for weight loss
6 types of foods and drinks to avoid when taking Ozempic or Wegovy for weight loss.....»»
Ford hopes to expand customer base, EV capabilities with Mach-E Rally
Ford hopes the 2024 Mustang Mach-E Rally will widen the appeal of EVs for on-the-fence consumers by showing the versatility of those products......»»