A Forgotten Customer Experience Art: Decency
How one gesture of kindness can shift the customer experience for many. Continue reading........»»
Apple CEO Tim Cook was business-focused at an early age
Apple CEO Tim Cook was entrepreneurial from an early age, using money from a paper route to save toward his college education.Tim Cook - Image credit: AppleAs the head of a major tech company, Tim Cook has a lot of experience dealing with business de.....»»
Pushing the boundaries of traditional ceramic techniques by merging art and science
Art and science are sometimes poles apart, but that isn't the case in a research project described in ACS Omega. For this work, an interdisciplinary team merged scientific research, technological advancements and artistic exploration to experiment wi.....»»
Study finds UK adults aren"t connected to nature
New research indicates that UK adults experience less of a connection with nature than adults from most other countries, ranking 59th out of 65 national groups surveyed......»»
Apple iPhone 16 Pro vs. Google Pixel 9 Pro: Which Pro is best?
The iPhone 16 Pro and Pixel 9 Pro both offer a flagship experience at $1,000, with similarities in the design, display and cameras. But which should you buy?.....»»
Dealer Goes Joyriding In Customer’s C7 Corvette Z06
Dealer Goes Joyriding In Customer’s C7 Corvette Z06.....»»
Proof Verify reduces false positives and improves fraud detection accuracy
Proof launched Verify, a live face-to-face experience that delivers high-level assurance with identity verification performed in the presence of an agent, reducing the risk of fraudulent activities such as deepfakes by ensuring that users are legitim.....»»
Peacock getting multiview for Election Day, with Premier League to follow
Peacock is rolling out a three-view multiview experience on Election Day, and it'll revive it in December for the English Premier League football matches......»»
Security Bite: Has Apple’s Passwords app replaced your password manager yet?
9to5Mac Security Bite is exclusively brought to you by Mosyle, the only Apple Unified Platform. Making Apple devices work-ready and enterprise-safe is all we do. Our unique integrated approach to management and security combines state-of-the-art App.....»»
Penske expands service-scheduling AI pilot nationally
Penske Automotive Group's artificial intelligence platform to improve customer service and increase service and parts revenue is expanding across the auto retailer's dealerships nationwide......»»
Marantz’s new wireless speakers look like they belong in an art gallery
Marantz's Horizon and Grand Horizon wireless speakers are stunning to look at, with a disc-like shape and a marble base......»»
1 Thing We"re Talking About: Mobile service platform Curbee names new CEO
Mobile service startup Curbee has named Amit Chandarana as its new CEO. He replaces Denise Leleux, who helped launch the startup after serving as director of global customer and ownership experience at Tesla......»»
Best macOS Sequoia tips and tricks you should know
Use these best macOS Sequoia tips and tricks to improve your productivity and user experience. The post Best macOS Sequoia tips and tricks you should know appeared first on Phandroid. macOS Sequoia is the newest macOS version available for.....»»
Tighter programming helps curtail ChatGPT chatbot pranksters
Fullpath, maker of a data and experience platform for dealers that uses ChatGPT, has added programming guardrails to reduce the chance of AI-related problems......»»
Cisco announces Cisco Spatial Meetings for Apple Vision Pro
Today, Cisco is extending its “Distance Zero” vision by integrating Apple Vision Pro in its latest Cisco Spatial Meetings. This new technology promises to revolutionize virtual collaboration by providing an experience as close as possible to in-p.....»»
Dealership service departments gain ground on independent shops in latest CDK service study
Dealership service departments saw a 14-point jump in customer satisfaction scores in the latest CDK Service Shopper study......»»
Streaming subscription fees have been rising while content quality is dropping
Surveys show decline in customer satisfaction with what is available to stream. Subscription fees for video streaming services have been on a steady incline. But despite subscrib.....»»
Spotify’s new custom cover art feature makes me hate that I still subscribe to Apple Music
Spotify revealed a new feature for its users: custom playlist cover art. Filled with brat summer energy, the music streaming service update finally makes playlists … The post Spotify’s new custom cover art feature makes me hate that I sti.....»»
New AirPods Pro hearing health features launching next week, here’s a first look
In September, Apple announced major new hearing health features for AirPods Pro 2 focused on providing an end-to-end experience for prevention, awareness, and assistance. The new hearing test, hearing aid, and upgraded hearing protection features.....»»
These simple accessories will elevate your MacBook experience
With the M4 MacBook Pros just around the corner, now is the perfect time to consider some great accessories to enhance your experience. Whether you’re sticking with your current MacBook or upgrading, these accessories are compatible with various mo.....»»
Goldman Sachs to face CFPB fine over handling of Apple Card disputes
Goldman Sachs’ Apple Card nightmare continues to get worse. A new report today reveals that the Consumer Financial Protection Bureau is set to fine Goldman Sachs after an investigation into its customer service practices for Apple Card. The CFPB.....»»