A Forgotten Customer Experience Art: Decency
How one gesture of kindness can shift the customer experience for many. Continue reading........»»
Learn anything with these new customer deals from Udemy
With these new customer deals from Udemy you can learn anything and everything your heart desires. From life skills and hobbies to upskilling for work......»»
From passwords to passkeys: Enhancing security and user satisfaction
In this Help Net Security interview, Julianna Lamb, Stytch CTO, discusses the advantages of passwordless authentication. Eliminating passwords reduces data breaches and improves user experience by simplifying the login process. Lamb also addresses th.....»»
If you have to watch one Disney+ movie in June 2024, stream this one
A nearly forgotten live-action Disney film is our pick for the one Disney+ movie that you need to watch in June 2024......»»
Service teams avert cat-astrophe
Dealership service departments are used to customers complaining their engine is making knocking or pinging sounds. But the service crew at West Herr Chevrolet of East Syracuse in New York recently heard a different engine complaint. "A customer p.....»»
Softbank plans to cancel out angry customer voices using AI
Real-time voice modification tech seeks to reduce stress in call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been developing "emot.....»»
Softbank unveils plans to cancel out angry customer emotions using AI
Real-time voice modification tech seeks to reduce stress in Japanese call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been develop.....»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
How to download iPadOS 18 on your iPad right now
The upcoming iPadOS 18 aims to reinvent the tablet experience on Apple's slate with a heap of AI features. Here's how you can experience it on your iPad now......»»
Suicide threats are a weapon of family violence. How can police balance mental health needs with protecting victims?
It's relatively common for perpetrators of family violence to threaten suicide to control a victim-survivor's actions. A study by the Australian Institute of Criminology suggests 39% of women who experience coercive control are subject to perpetrator.....»»
Ultracompact and high-efficiency liquid-crystal-on-silicon light engines for augmented reality glasses
Augmented reality (AR) and virtual reality (VR) are innovative display technologies with the ability to revolutionize the way we interact and experience the world......»»
FrightPix to use Brightcove for new horror streaming service
On Thursday, Brightcove announced the addition of FrightPix, a free horror streaming service, as a media customer......»»
Jessica Kelleher takes over as vice president of customer care at JLR
As JLR prepares for Jaguar's next iteration — an all EV lineup — Jessica Kelleher takes over as vice president of customer care......»»
Fans of long-running TV show experienced grief similar to losing a close friend when show ended, study finds
A psychologist at CQUniversity, in Australia, has found that some fans of the long-running TV show "Neighbours" have been experiencing grief similar to the experience of losing a close friend. In his study, published on the open-access site PLOS ONE,.....»»
Norwegian boys dislike school more than any other group, finds study
For the most part, Norwegian girls enjoy going to school, whereas boys exhibit a marked dislike of the school setting. One of the problems is that boys experience school as unfair......»»
Here’s the latest phone from a brand you’ve forgotten about
HTC, a phone maker you probably haven't thought about for a while, is back with a new mobile. Here's everything about the HTC U24 Pro......»»
The earbuds version of the Sony XM5 headphones are on sale today
Experience the pinnacle of wire-free Sony sound with the WF-1000XM5s, now on sale for $250 at Best Buy! Buy now before the deal ends......»»
Seven-automaker EV charging joint venture picks headquarters, builds leadership team
Ionna's headquarters in Durham, N.C., will house a central lab that connects to interoperability and customer experience centers at each of the seven founding automakers......»»
Not quite an introvert or an extrovert? Maybe you"re an ambivert
Our personalities are generally thought to consist of five primary factors: openness to experience, conscientiousness, extroversion, agreeableness and neuroticism, with each of us ranking low to high for each......»»
Scientists help students vanquish a Catch-22 in acquiring research experience
In a new publication, in the journal Cell, CU Boulder scientists detail how the SkillsCenter allows students to gain credentials in basic to advanced research skills.....»»
iOS 18 HomeKit features: guest user access, hands-free door unlock, robot vacuum support
While we still waiting for new smart home hardware products from Apple, iOS 18 does bring some new advancements to the Apple smart home software experience, with upgrades to HomeKit and the Home app. The hero new feature this year is the addition.....»»