Toast’s Aman Narang and BVP’s Kent Bennett on how customer obsession is everything
Toast has raised more than $900 billion and is reportedly valued at over $5 billion. But back in 2011, no one knew this startup would see such meteoric success. Toast has raised more than $900 billion and is reportedly valued at over $5 bil.....»»
Warehouse Organization Tips for Improved Efficiency and Productivity
Efficient warehouse organization is crucial for maintaining productivity and meeting customer demands in logistics and e-commerce. A well-organized warehouse streamlines operations, minimizes errors, reduces costs, and contributes to a positive botto.....»»
Rumored Apple Watch Ultra with micro LED might be dead
Apple is believed to be the unnamed customer whose sudden cancellation of orders for micro LED displays thought to be for the Apple Watch Ultra has caused ams Osram's shares to drop 40%.Apple Watch UltraNeither ams Osram nor Apple have ever confirmed.....»»
Two trends help make millennials seem lazy to their elders
We change how we view work as we age, and society's view of work is also shifting. Enlarge (credit: Hinterhaus Productions/Getty Images) By now, everyone has heard of millennials’ supposed devotion to avocado toast, bu.....»»
Becoming human: An ancient genome perspective
Writing a commentary in the 50th anniversary issue of Cell, Fu Qiaomei and E. Andrew Bennett, both of the Institute of Vertebrate Paleontology and Paleoanthropology (IVPP) of the Chinese Academy of Sciences, explored the contribution of paleogenomics.....»»
AgileBlue Sapphire AI streamlines SecOps and SOAR processes
AgileBlue announced the availability of Sapphire AI in its Cerulean XDR|SOAR platform. The advanced AI system reinforces the company’s commitment to customer excellence, serving as the first line of defense against a cyberattack. With cybe.....»»
AU10TIX KYB solution validates info against global registries and jurisdictions
AU10TIX launched an Know Your Business (KYB) solution that enables companies to know exactly who they are doing business with and avoid potential financial and reputational losses. By combining KYB with Know Your Customer (KYC) processes, the offerin.....»»
How to Fix iOS 17 Battery Drain
If you run into iOS 17 battery life problems on your iPhone, there are some steps you should take before contacting customer service. iPhone users are reporting a variety of iOS 17-related problems. One issue on the list is abnormal battery drain, a.....»»
Apple Ask: Support staff reportedly testing AI tool to help answer your questions
A limited number of Apple support staff are reportedly using an internal AI tool to help answer customer questions. The tool is reportedly known as Apple Ask. The ChatGPT-style tool lets advisors paste in or paraphrase a support question, and the.....»»
Walmart buying TV-brand Vizio for its ad-fueling customer data
Deal expected to close as soon as this summer. Enlarge (credit: Vizio) Walmart announced an agreement to buy Vizio today. Irvine, California-based Vizio is best known for lower-priced TVs, but its real value to Walmart i.....»»
Ongoing Apple Pay outage impacting Chase customers
If you’ve been having problems with Apple Pay today, you’re not alone – especially if you also happen to be Chase customer. A number of users on Threads and other social networks say that their Chase cards have been “Declined” when buying.....»»
Peloton pumps the brakes on removing GymKit support for Bike+
Peloton will continue supporting Apple GymKit integration after customers reacted negatively to the fitness company's plans to axe the feature.Customer outcry scores a win for GymKit on Peloton On Monday, Peloton announced that it would no longer be.....»»
New research demonstrates synergy between social cohesion and volunteering
There is a virtuous circle between volunteering and social cohesion, offering wider benefits to communities according to new research led by Kent and Belong—the Cohesion and Integration Network......»»
‘Juno’ YouTube app for Apple Vision Pro just got its first update
Google is leaving a YouTube-shaped hole on Apple Vision Pro for now. Fortunately, there’s Juno to fill in the gap for anyone who wants a proper visionOS experience outside of Safari. Now Juno has been updated to address some early customer feedback.....»»
Samsung Galaxy S24 customer satisfaction overtakes iPhone for the first time
Last month we saw a report from PerfectRec that showed iPhone 15 Pro/Max customer satisfaction drop below iPhone 15/Plus. Now the latest data from the firm shows that for the first time, Samsung has been able to score higher for customer satisfaction.....»»
OneTrust launches Data Privacy Maturity Model
OneTrust introduced Data Privacy Maturity Model. The model provides privacy, security, marketing, and data teams with the resources to transform their privacy programs from tactical compliance initiatives that mitigate risk, to strategic customer tru.....»»
Common cloud security mistakes and how to avoid them
According to recent surveys, 98% of organizations keep their financial, business, customer and/or employee information in the cloud but, at the same time, 95% of cloud security professionals are not sure their security protections and their team woul.....»»
SailPoint unveils two sets of new offerings to help companies grow their identity security program
SailPoint unveiled two sets of new offerings designed to give customers options as they build their identity program, while driving customer success throughout their identity journey. First, the company is extending the family of SailPoint Identity S.....»»
Cisco introduces new integrations across networking and security portfolios
Cisco introduced new capabilities and technologies across its networking portfolio that are designed to drive a more unified and integrated approach to managing and securing customer networks. IT organizations are looking to their technology provider.....»»
Car brand loyalty may hinge on offering more affordable choices
Automakers might be souring customer feelings about their brands if more affordable trim packages are not available, according to a J.D. Power presentation......»»
Triangulate and collaborate to uplift customer experience
Triangulate and collaborate to uplift customer experience.....»»