The Future of Contact Centers: Leveraging Generative AI to Optimize Customer Care
A recent webinar hosted by Interactions explored how AI transforms contact centers and how ‘human-in-the-loop’ tech will make customers and agents happier. Continue reading........»»
iWork just entered the Apple Intelligence era
Apple released the second round of AI features powered by Apple Intelligence this week through iOS 18.2 and macOS Sequoia. Now it’s the iWork suite of productivity apps that has an Apple Intelligence update ready for the world. more….....»»
Google steps into “extended reality” once again with Android XR
No pricing or availability, but there's new competition in headsets and glasses. Citing "years of investment in AI, AR, and VR," Google is stepping into the augmented reality mark.....»»
OpenAI introduces “Santa Mode” to ChatGPT for ho-ho-ho voice chats
An AI version of old St. Nick arrives as a seasonal character in popular chatbot app. On Thursday, OpenAI announced that ChatGPT users can now talk to a simulated version of Santa.....»»
AI helps ID paint chemistry of Berlin Wall murals
Italian scientists designed a neural network to analyze spectral data from handheld Raman spectroscopy devices. The fall of the Berlin Wall in November 1989 was a seminal moment i.....»»
iOS 18.2 adds new language support to Apple Intelligence in these five places
iOS 18.2 has arrived, bringing a redesigned Mail app, Photos app fixes, and more. Some of the biggest changes, though, are with new AI features. And for the first time, Apple Intelligence now offers native language support in five places outside the.....»»
Apple Intelligence development may be delaying iOS 19 feature work
The launch and development of Apple Intelligence and other iOS 18 features could impact iOS 19, due to engineers working on the AI push.Apple Intelligence in iOS 18Apple's development of features for operating systems usually reaches a crescendo with.....»»
Researchers explore likelihood of a future quake along the Nevis-Cardrona Fault in western Otago
A new study reveals the likelihood of a future earthquake occurring along the Nevis-Cardrona Fault in western Otago is lower than previously thought......»»
Shaping effective AI governance is about balancing innovation with humanity
In this Help Net Security interview, Ben de Bont, CISO at ServiceNow, discusses AI governance, focusing on how to foster innovation while ensuring responsible oversight. He emphasizes the need for collaboration between technologists, policymakers, an.....»»
ChatGPT down for some users; iOS 18.2 integration affected
OpenAI has acknowledged that its popular AI chatbot, ChatGPT, is currently experiencing an outage, making the platform inaccessible to users all over the world. This issue has also impacted the integration with Siri following the public release of iO.....»»
iOS 18.2: New features for your iPhone (other than AI)
iOS 18.2 is now available to everyone, and the update is headlined by major new Apple Intelligence features. While those Apple Intelligence features are garnering most of the attention, there are other notable features now available on your iPhon.....»»
TCL TVs will use films made with generative AI to push targeted ads
TCL to "heavily promote" original short films with gen AI animation, characters. Advertising has become a focal point of TV software. We’re seeing companies that sell TV sets be.....»»
Photobucket opted inactive users into privacy nightmare, lawsuit says
Class action could foil Photobucket’s plan to turn old photos into AI goldmine. Photobucket was sued Wednesday after a recent privacy policy update revealed plans to sell users'.....»»
Google’s new Gemini 2.0 AI model is about to be everywhere
Google's Gemini chatbot AI enters its agentic era with a more capable model and deep research capabilities......»»
Copilot+ laptop for under $1,000 with this Best Buy deal
The Acer Swift 14 AI, a Copilot+ laptop that's designed to take advantage of Microsoft's AI assistant, is on sale from Best Buy for $800 after a $400 discount......»»
Apple Watch just gained a helpful new feature for inspiring you to stay active
Apple Watch recently learned a new trick for customers who need to take a rest day, week, or month without breaking an Activity streak. watchOS 11 and iOS 18 let users temporarily pause Activity rings, checking off a highly requested customer feature.....»»
Report: Google told FTC Microsoft’s OpenAI deal is killing AI competition
Microsoft gatekeeping OpenAI models saddles AI rivals with costs, report says. Google reportedly wants the US Federal Trade Commission (FTC) to end Microsoft's exclusive cloud dea.....»»
Google goes “agentic” with Gemini 2.0’s ambitious AI agent features
Google barrels ahead with a push into AI systems that take action for you. On Wednesday, Google unveiled Gemini 2.0, the next generation of its AI-model family, starting with an e.....»»
Google teases smart glasses with amazing Project Astra update
Google's exciting Project Astra computer vision-aided AI assistant has been updated, and the company has teased it's working on smart glasses to go with it......»»
Apple rumored to work with Broadcom on first server chip for AI, putting conversational Siri timeline in focus
In a heavily paywalled article, The Information reports that Apple is partnering with Broadcom to develop a new AI chip specifically designed for server use. Apple currently runs Apple Intelligence through its M-series chips on its servers through a.....»»
Apple may be partnering with Broadcom to make AI processors for servers
To power its Apple Intelligence servers, Apple is now said to be at least in part working with Broadcom on a new processor design.Siri icon in a datacenterApple makes much of how Apple Intelligence works on-device, but it's also clear that there are.....»»