Pandemic 2.0: Rethink Your Customer Engagement
Though we may not know what's next, we can celebrate the innovations that help us connect and experiment with new ways to engage our professional relationships. Continue reading........»»
Customer sues Ill. Napleton store, alleges unauthorized credit check
Arlington Heights CDJR shopper's lawsuit seeks class-action status for other consumers who allegedly also saw unwanted "hard" credit pulls by the Napleton Group......»»
Study: Job embeddedness impacts voluntary turnover in the midst of job insecurity
During the Great Resignation, the United States experienced a significant uptick in voluntary employee resignations about one year into the COVID-19 pandemic. The early stages of the pandemic, however, were plagued by high unemployment. In order to s.....»»
Chevy dealer recalls customer dinner he threw with Pete Rose
Pete Rose, who died Sept. 30, had dinner with customers of a Chevy dealership near Cincinnati as part of a 2010 campaign......»»
Community sports need provincial "assist" to thrive, says report
Whether it's a children's soccer league run by parent volunteers or an adult hockey team whose players spend as much time socializing as shooting pucks, amateur sports play a vital role in enhancing community engagement and public health......»»
Outdoor businesses and venues could benefit from boosting birdsong sound biodiversity
Visitors to vineyards enjoyed their tours more when they heard enhanced sounds of diverse birdsong, new research has found. The findings from the University of East Anglia suggest that outdoor businesses could improve their customer experience by inv.....»»
Economists recognized early on in the pandemic that working from home is here to stay
When Amazon told staffers last month to come back to the office five days a week, many observers reacted as if an earthquake struck the post-pandemic world of work. To Stanford economist Nicholas Bloom, the news barely registered......»»
Return-to-office mandates may not be the solution to downtown struggles that Canadian cities are banking on
In recent months, many Canadian employers in both the public and private sectors have implemented return-to-office mandates, requiring workers that transitioned to remote or hybrid work during the COVID-19 pandemic to work in-person again......»»
Bird Flu Fears Stoke the Race for an mRNA Flu Vaccine
Researchers have been working on mRNA flu vaccines since before the Covid-19 pandemic, but we may get one for bird flu first......»»
Study highlights managers" role in telework success
Amazon has announced that it will end remote work for its office staff starting in January 2025. A decision that seems to go against the current, as the increasing pace of digitalization since the recent pandemic has marked a turning point for telewo.....»»
Lab owner pleads guilty to faking COVID test results during pandemic
Ill-gotten millions bought a Bentley, Lamborghini, Tesla X, and crypto, among other things. The co-owner of a Chicago-based lab has pleaded guilty for his role in a COVID testing.....»»
Enveil enables organizations to securely train machine learning models
Enveil announced the expansion of the core technologies supported by its ZeroReveal Machine Learning product, an enhancement that will further broaden and diversify the range of customer-driven use cases the solution can address. By allowing customer.....»»
Lab owner pleads guilty to faking COVID test results during pandemic
Ill-gotten millions bought a Bentley, Lamborghini, Tesla X, and crypto, among other things. Enlarge / Residents line up for COVID-19 testing on November 30, 2020 in Chicago. (credit: Getty | Scott Olson) The co-owner of.....»»
Scientists explore microbial diversity in sourdough starters
When millions of people went into lockdown during the pandemic, they went in search of new at-home hobbies to help cure their boredom. Among them was making sourdough bread. In addition to being sustainable for its use of natural ingredients and trad.....»»
Overheard: Own your mistakes, then make it right
Service departments should go out of their way to do something different for a customer who didn't receive top-notch care, said Mindi Williams, service manager at CMA's Colonial Subaru in Chesterfield, Va., on "CMA's Moving Lives Forward Podcast.".....»»
Sonos completes internal review of app meltdown, details path forward
Sonos says it will be more methodical about updates, test more, and focus on customer experience as it continues to dig out from a catastrophic system update......»»
Man who fell in hole at dealership while walking dog can pursue lawsuit, appeals court rules
The Mississippi Court of Appeals has reinstated a negligence suit by a service customer who fell into a hole while walking his dog on the grass alongside a Toyota store's driveway......»»
Solidarity drives online virality in a nation under attack, study of Ukrainian social media reveals
The first major study of social media behavior during wartime has found that posts celebrating national and cultural unity in a country under attack receive significantly more online engagement than derogatory posts about the aggressors......»»
COVID-19 Pandemic Affected the Moon, Scientists Claim
COVID-19 Pandemic Affected the Moon, Scientists Claim.....»»
Brazilians choke as fire smoke blankets 80% of country
With as much as 80 percent of Brazil under a blanket of smoke from historic wild fires, face masks last used during the coronavirus pandemic are coming out again......»»
There’s a big Verizon outage right now. Here’s what you need to know
If you are a Verizon Wireless customer, you may be experiencing service issues, including ones affecting data, phone calls, and text messages......»»