Is Value Realization the Secret to Customer Lifetime Loyalty?
What is value realization, and how can it help you create more loyal customers? Continue reading........»»
AT&T fined $13M for data breach after giving customer bill info to vendor
AT&T data should have been deleted but remained in cloud for years before hack. Enlarge (credit: Getty Images | Ronald Martinez) AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor.....»»
Freshwater oysters could be key to developing stronger, "greener" adhesives
If you think oysters are just delicious seafood, think again. Freshwater oysters produce an adhesive that may hold the secret to developing more environmentally friendly glues with applications from dental care to construction and shipping. An intern.....»»
Buick leans in to premium design for long-term sales growth
With the redesigned 2025 Enclave crossover, Buick has a fully overhauled product lineup and is seeking to generate brand awareness and customer consideration......»»
AirPods are having their Apple Watch moment
Some seriously impressive new health-related features are coming to AirPods Pro 2. The customer reach of these features will be especially great for the same reason Apple Watch impacts so many lives. more….....»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
AirPods 4 tidbits: Secret capacitive button, Vision Pro lossless
Historically, AirPods cases have always had a physical button on the back to initiate pairing with your iPhone. With the announced this week, however, Apple is switching things up. Instead of a physical pairing button, the AirPods 4 case has a hidde.....»»
CNC & Laser Engraved Coin Bank: SainSmart Anniversary Project
To celebrate SainSmart’s anniversary, Windsor Woodcraft, a dedicated SainSmart customer, embarked on a creative project to design and build a wooden and acrylic coin bank. Using the Genmitsu PROVer XL 4030 V2 CNC machine and the Genmitsu L8 20.....»»
Crystals hold a secret history of volcanoes—and clues about future eruptions
Imagine you had a crystal ball that revealed when a volcano would next erupt. For the hundreds of millions of people around the world who live near active volcanoes, it would be an extremely useful device......»»
How to access all secret exits in Astro Bot
Besides all the bots and puzzle pieces to find in Astro Bot, there are 10 secret exits you will need to access if you want to see every level the game has......»»
Now an established luxury brand, Genesis is refining strategy to win loyal customers
Hyundai's premium brand expects more growth on strong product, new dedicated dealerships and a focus on loyalty......»»
Concord set to appear in Amazon’s Secret Level despite being taken offline
Concord was taken offline on Friday, but it looks like it'll still be included in the upcoming Amazon show Secret Level, out in December......»»
After seeing Wi-Fi network named “STINKY,” Navy found hidden Starlink dish on US warship
To be fair, it's hard to live without Wi-Fi. Enlarge / The USS Manchester. Just the spot for a Starlink dish. (credit: Department of Defense) It's no secret that government IT can be a huge bummer. The records retention!.....»»
Insurance companies sue Honda, N.Y. dealership to recoup payout from Pilot fire
Three insurance companies are suing American Honda Motor and a New York dealership to recoup more than $1 million they paid for damages caused when a service customer's parked vehicle caught fire......»»
vCISO services thrive, but challenges persist
While 75% of service providers report high customer demand for vCISO functionality, a new Cynomi report reveals that only 21% are actively offering it—opening a window onto a growth area for service providers while emphasizing the growing centralit.....»»
Licking an ice lolly at school might make a good memory, but this isn"t the secret to learning science
A group of scientists, including people from the Royal Society of Chemistry, recently proposed that experiences such as licking an ice lolly should be part of the science curriculum. By licking a lolly and seeing how it melts—the idea goes—childr.....»»
Research explores whether "everything as a service" will live up to its great expectations
It's no secret that the composition of the American economy is changing. As the manufacturing sector continues to decline, the balance is slowly tipping even further away from goods and towards services. In line with this larger trend, many firms hav.....»»
Researchers" video techniques reveal trout"s energy-saving secret
Mimicking animals is a proven strategy in robot design. Take, for example, Haibo Dong's seminal studies on how fins propel fish by churning the water in a vortex......»»
Uncovering the secret communication of marmoset monkeys: They have names
A new study from Hebrew University reveals that marmoset monkeys use specific calls, known as "phee-calls," to name each other, a behavior previously known to exist only in humans, dolphins, and elephants. This discovery highlights the complexity of.....»»
Researchers present a high-dimensional choice model for online retailing
In a new study, researchers developed a model that helps online retailers to more accurately predict customer purchases from a wide range of products in complex online shopping environments, reducing sales forecast errors by 10%–30% compared to tra.....»»
Dealership catches onto scammer, but plays along until cops arrest him
A video showing a customer taking delivery of two Kia Tellurides, then being arrested for allegedly using a fake driver's license, went viral on TikTok......»»