How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
Social media warning labels and school cell phone bans: Do they unlock better youth mental health?
This week, the U.S. Surgeon General Dr. Vivek Murthy called for health warnings on social media for younger users. This recent call follows an earlier Advisory on Social Media and Youth Mental Health, also published by the Surgeon General......»»
No Vision Pro 2? Apple, give us this one upgrade and call it a day
Apple has reportedly stopped development of the Vision Pro’s formal successor. Instead, the company is doubling down on releasing a more affordable, lighter-weight Vision product that is more enticing to the masses. I’ve already written about.....»»
Top FDA official overrules staff to approve gene therapy that failed trial
Peter Marks overruled three teams and two top directors. Enlarge / Dr. Peter Marks, Director of the Center for Biologics Evaluation and Research within the Food and Drug Administration on March 18, 2021 in Washington, DC. (credi.....»»
CDK opens online resource center for dealers; rivals also step in to help impacted dealerships
As CDK Global continues to bring its DMS back online, its rivals have begun helping impacted dealerships continue operating......»»
Augmented reality speeds spacecraft construction at NASA Goddard
Technicians armed with advanced measuring equipment, augmented reality headsets, and QR codes virtually checked the fit of some Roman Space Telescope structures before building or moving them through facilities at NASA's Goddard Space Flight Center i.....»»
After ISIS bombs, an urgent call to preserve an ancient Syrian temple
The Temple of Bel stands in the ancient Syrian city of Palmyra, adjoining a desert oasis with palm trees and bountiful water. Constructed in the first two centuries of the Common Era, the temple served for nearly two thousand years as a sanctuary for.....»»
Watch SpaceX nail its 250th Falcon 9 drone ship landing
SpaceX has achieved the 250th droneship landing involving its Falcon 9 booster following a launch from the Kennedy Space Center in Florida on Thursday......»»
Watch SpaceX nail its 250th Falcon 9 droneship landing
SpaceX has achieved the 250th droneship landing involving its Falcon 9 booster following a launch from the Kennedy Space Center in Florida on Thursday......»»
New iOS 18 API brings AirPods setup experience to third-party accessories
When Apple introduced in 2016, the company also unveiled a new, easy and intuitive way to pair wireless accessories to iPhone and iPad. Rather than having to go to Bluetooth settings and press buttons, the system identifies the accessory nearby and.....»»
Interactive map shows future climate of your city based on emissions scenarios
The impacts of climate change are being felt all over the world, but how will it impact how your hometown feels? An interactive web application from the University of Maryland Center for Environmental Science allows users to search 40,581 places and.....»»
Grab the Marshall Emberton II for $50 Less!
Marshall's powerful and portable speaker is on sale right now. The post Grab the Marshall Emberton II for $50 Less! appeared first on Phandroid. Marshall’s extensive experience in the audio industry has paved the way for some of the.....»»
Climate change accelerates emergence of insects, study shows
Researchers at La Trobe University's Center for Freshwater Ecosystems have exposed the hidden consequences of climate change on Alpine stream ecosystems, which could see an earlier emergence of insects......»»
Learn anything with these new customer deals from Udemy
With these new customer deals from Udemy you can learn anything and everything your heart desires. From life skills and hobbies to upskilling for work......»»
Verimatrix XTD dashboard enhancements improve mobile app security
Verimatrix announced major enhancements to its XTD dashboard, providing customers with better visibility into application security risks and more actionable insights to better protect mobile apps and users. First launched in early 2022, the updated X.....»»
From passwords to passkeys: Enhancing security and user satisfaction
In this Help Net Security interview, Julianna Lamb, Stytch CTO, discusses the advantages of passwordless authentication. Eliminating passwords reduces data breaches and improves user experience by simplifying the login process. Lamb also addresses th.....»»
Study reveals stable soil moisture variability within fields, opens door for satellite remote sensing
A multi-institutional study led by University of Illinois and Agroecosystem Sustainability Center (ASC) scientists concluded that, although soil moisture varies significantly both within a single field and from field to field due to varying soil prop.....»»
Zelda: Echoes of Wisdom: release date, trailers, gameplay, and more
A new Zelda title is on the way this year, but Link isn't the star. Zelda: Echoes of Wisdom lets Zelda take center stage. Here's everything you need to know......»»
Apple researchers add 20 more open-source models to improve text and image AI
Apple has contributed 20 new Core Machine Learning models to an open source AI repository Hugging Face, adding to its existing public models and research papers.Hugging Face is an open-source repository for AI research and modelsIn April 2024, Apple.....»»
Service teams avert cat-astrophe
Dealership service departments are used to customers complaining their engine is making knocking or pinging sounds. But the service crew at West Herr Chevrolet of East Syracuse in New York recently heard a different engine complaint. "A customer p.....»»
macOS 15 Sequoia: How to use presenter preview and video call background replacements
9to5Mac is brought to you by CleanMyMac X, an all-in-one utility that removes clutter, optimizes performance and protects your Mac from malware. Get a 7 day free trial. While Apple Intelligence may be the biggest change landing on the Mac th.....»»