How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
The iPhone accessories that let me ditch my laptop while traveling
Getting the desktop experience from my tiniest computer. There's something liberating about traveling without your computer. Your load is lighter, your battery needs are fewer, a.....»»
This phone highlights what Google and Samsung need to fix with their cameras in 2025
The Google Pixel 9 Pro and Galaxy S24 Ultra both have excellent cameras, but a new phone shows exactly how Google and Samsung need to improve in 2025......»»
Upgrade to Windows 11 Pro and enhance your PC experience
Outfit your PC today with a lifetime license to Windows 11 Pro and enjoy a modern, efficient, and secure operating system that meets your needs......»»
These are the best budget-friendly fitness accessories for iPhone and Apple Watch
Looking for stocking stuffers or getting a head start on goals for 2025? If you’re an iPhone and Apple Watch user, these budget-friendly fitness accessories are sure to enhance anyone’s experience without breaking the bank. more….....»»
What is AppleCare+ and is it worth adding to your MacBook?
Should you insure your MacBook with the AppleCare+ extended warranty? We’ve broken it down so you can make the right call for your shiny new Apple product......»»
Get twice as many call plans for the price of one with Optimum
Sign up for an Optimum Unlimited plan and you get one for free alongside it. Perfect for some considerable savings......»»
Microsoft: “Hack” this LLM-powered service and get paid
Microsoft, in collaboration with the Institute of Science and Technology Australia and ETH Zurich, has announced the LLMail-Inject Challenge, a competition to test and improve defenses against prompt injection attacks. The setup and the challenge LLM.....»»
Fortnite faces community backlash over the addition of bots in OG mode
Fortnite OG has enabled bots, but players find the artificially-unintelligent NPCs pose next to no challenge and detract from the battle royale experience......»»
You Asked: cinematic TV sizes and 4K Blu-ray-quality digital downloads
On today’s You Asked: The differences between HDMI 2.1, 2.1a, and 2.1b? Why 4K Blu-ray-quality digital downloads don’t exist? Best screen sizes for achieving a cinematic experience at home? Plus, TCL’s Bruce Walker joins Caleb in the studio......»»
Black Ops 6’s Zombies Easter egg hunt is taking me back in time
Call of Duty: Black Ops 6's Zombies mode isn't just a great return to form; it's a time machine......»»
Eset Premium review: 2024 improvements aren’t enough
I reviewed Eset's Premium antivirus plan to find out if it offers enough value in malware protection, privacy, and customer support......»»
Finding traces of fish with DNA from water samples
Silje Halvorsen bends down and fills a plastic bottle with water from Gillsvannet lake, a sheltered bathing spot just outside the center of Kristiansand......»»
SpaceX satellite launch from Kennedy Space Center tops off three launches in 30 hours
SpaceX sent up a commercial satellite late Thursday morning from Kennedy Space Center, completing three launches in just under 30 hours among its three active pads in Florida and California......»»
NASA flights map critical minerals from skies above western US
On a crystal-clear afternoon above a desert ghost town, a NASA aircraft scoured the ground for minerals. The plane, a high-altitude ER-2 research aircraft, had taken off early that morning from NASA's Armstrong Flight Research Center in Edwards, Cali.....»»
Resecurity introduces AI-powered GSOC at NATO Edge 2024
Resecurity, a global leader in cybersecurity solutions, unveiled its advanced Government Security Operations Center (GSOC) during NATO Edge 2024, the NATO Communications and Information Agency’s flagship conference. This year’s event, held from D.....»»
Last call: Apple"s 14-inch MacBook Pro with 16GB RAM on sale for $1,349
An exclusive discount is about to end on Apple's 14-inch MacBook Pro M3 with a bump up to 16GB of RAM, now priced at $1,349 with a blowout deal.Apple's M3 MacBook Pro is on sale for $1,349 through Dec. 7.With other retailers selling the closeout 8GB.....»»
Mangroves save $855 billion in flood protection globally, report finds
Mangroves have been shown to provide $855 billion in flood protection services worldwide, according to a new study from the Center for Coastal Climate Resilience at UC Santa Cruz. The research, conducted by project co-lead, Pelayo Menendez and center.....»»
Climate change threatens global food supply: Scientists call for urgent action
As climate change accelerates, scientists are sounding the alarm about its potentially devastating impact on the world's food supply. In a paper published by Trends in Plant Science, an international team of researchers warns that without rapid chang.....»»
Samsung unveils One UI 7 for its Android phones – and it looks a lot like iOS 18
Samsung on Thursday unveiled One UI 7, the new version of its custom experience for the company’s Android phones. One UI 7 comes with a lot of new features such as AI writing assistance tools, but the update also brings some design changes – and.....»»
Hubble takes closest-ever look at a quasar
Astronomers have used the unique capabilities of NASA's Hubble Space Telescope to peer closer than ever into the throat of an energetic monster black hole powering a quasar. A quasar is a galactic center that glows brightly as the black hole consumes.....»»