How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
Scientists call for all-out, global effort to create an AI virtual cell
Noting that recent advances in artificial intelligence and the existence of large-scale experimental data about human biology have reached a critical mass, a team of researchers from Stanford University, Genentech, and the Chan-Zuckerberg Initiative.....»»
Studies pin down exactly when humans and Neanderthals swapped DNA
We may owe our tiny sliver of Neanderthal DNA to just a couple of hundred Neanderthals. Two recent studies suggest that the gene flow (as the young people call it these days) betw.....»»
Apple Vision Pro gets more comfortable with Kontor Head Strap
A medical vendor with decades of experience making medical-grade head gear has revealed a new strap to make the Apple Vision Pro hugely more comfortable.ResMed Kontor Head Strap for Apple Vision Pro - Image Credit: ResMedLike other headsets, the Appl.....»»
Apple now selling medical expert-designed Vision Pro accessory that solves top user complaint
Aside from the $3500 starting price, there’s one common complaint about Apple Vision Pro that most customers experience. Apple has worked with an unlikely partner to provide a solution that the Cupertino firm will sell directly. more….....»»
NASA successfully integrates Roman mission"s telescope, instruments
NASA's Nancy Grace Roman Space Telescope team has successfully integrated the mission's telescope and two instruments onto the instrument carrier, marking the completion of the Roman payload. Now the team at NASA's Goddard Space Flight Center in Gree.....»»
Should mental health screening be part of lawyer licensing?
A new report from Stanford Law School's Rhode Center investigates how states screen bar applicants for mental health conditions—and finds a profession in transition......»»
Nanopatterned graphene enables infrared "color" detection and imaging
University of Central Florida (UCF) researcher Debashis Chanda, a professor at UCF's NanoScience Technology Center, has developed a new technique to detect long wave infrared (LWIR) photons of different wavelengths or "colors.".....»»
Experts call for mental health hubs to prevent child exploitation
Mental health hubs in areas of disadvantage are needed to protect vulnerable children from criminal exploitation, experts say in a new report......»»
How to customize your social media by finding and making Bluesky feeds
Feeds are lists users on Bluesky create to customize their experience on the site. Here's how you can find feeds and create your own......»»
Apple testing M4 MacBook Air with ultra-wide camera & Center Stage support
An M4 update to the MacBook Air in 2025 has been rumored for some time, but information exclusive to AppleInsider suggests that the new model will have Center Stage support from an ultrawide camera.MacBook AirTypically, rumors and leaks are spread on.....»»
One of the biggest OLED TVs you can buy is $2,000 off today
It’s time to experience colors, contrast, and motion handling on an all-new level. Today, the monolithic LG 83-inch B4 Series OLED is marked down to $2,500......»»
Apple Watch just gained a helpful new feature for inspiring you to stay active
Apple Watch recently learned a new trick for customers who need to take a rest day, week, or month without breaking an Activity streak. watchOS 11 and iOS 18 let users temporarily pause Activity rings, checking off a highly requested customer feature.....»»
Mediterranean coral gardens may inevitably be compromised
Based on vast experience at sea and in the laboratory over the last 10 years, the latest study by the Interdisciplinary Center for Marine and Environmental Research at the University of Porto (CIIMAR-UP), Portugal, in collaboration with the Institute.....»»
Astronomers discover magnetic loops around supermassive black hole
NGC 1068 is a well-known, relatively nearby, bright galaxy with a supermassive black hole at its center. Despite its status as a popular target for astronomers, however, its accretion disk is obscured by thick clouds of dust and gas. A few light-year.....»»
Government says DOJ subpoenaed Apple without authorization
DOJ demands for message and call data from Apple during the Trump administration, failed to obtain authorization, says the Office of the Inspector General in the current Biden administration.United States Department of Justice — image credit: DOJIt.....»»
DOJ forced Apple to hand over customer call and message data without the required authorization
An official government report has concluded that the Trump-era Department of Justice (DOJ) did not obtain the required authorizations before demanding customer call and message data from Apple and others. It also failed to obtain authorization fro.....»»
Researchers call on European Commission to protect groundwater and subterranean life from pollution
The subterranean world holds a value that is often underestimated. Its significance seems to escape notice, particularly its vital role in storing drinking water—a resource long taken for granted—and its contribution to biodiversity, harboring un.....»»
New study highlights job challenges for people who stutter
People who stutter have lower earnings, experience underemployment and express lower job satisfaction than those who don't stutter, a new University of Florida study finds......»»
How to increase Spirit in Path of Exile 2
One of the most important character stats in Path of Exile 2 is Spirit, but learning how to increase and improve it isn't so easy when you start off with zero......»»
Apple Maps gets upgraded Yelp experience, with more change likely coming
Apple Maps may have had a shaky start, but it has undoubtedly grown very compelling over the years. One area that’s still hit or miss, though, is integrations with third-party services like Yelp. But that Yelp integration is about to get better......»»