How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
Parents can now track their kids with Snapchat’s new Location Sharing feature
Popular social media app Snapchat announced that location sharing is coming to Family Center, an in-app hub offering parental tools and resources. With more than … The post Parents can now track their kids with Snapchat’s new Location Sha.....»»
Apple Immersive ‘Concert for One’ arrives next week on Vision Pro
Today Apple released a new immersive music experience from The Weeknd for Vision Pro users. Alongside that release, the company announced the release date for its next immersive video, and it’s right around the corner. more….....»»
Apple Vision Pro gets new The Weeknd immersive content & "Concert for One" series
"The Weeknd: Open Hearts", an immersive music experience available exclusively on Apple Vision Pro has debuted, along with a premiere date for the Concert for One series.A concert from The Weeknd is coming to Apple Vision Pro. Image credit: AppleIn O.....»»
Swift Observatory studies a pair of gas-churning monster black holes
Scientists using observations from NASA's Neil Gehrels Swift Observatory have discovered, for the first time, the signal from a pair of monster black holes disrupting a cloud of gas in the center of a galaxy......»»
Child-centered research shows how schools can provide support for domestic abuse situations
While no official source collects data on children affected by domestic abuse, research suggests as many as 1 in 5 children experience domestic abuse in their lives. This equates to around six children in an average U.K. class size of 30 pupils. Educ.....»»
Researchers call for recognition of tire particles as a distinct environmental threat
A new study led by an international team of scientists highlights tire particles (TPs) as the leading contributor to microplastics and calls for urgent, targeted research to address their unique environmental and health risks......»»
Strava’s latest feature aims to make outdoor exercise safer
With reduced daylight as we head into winter, Strava is expanding its heatmaps feature to help improve the safety of its users......»»
iOS 18.2 Music Recognition will tell you where you heard a song
Shazam was once so ubiquitous that it was a verb, but since Apple’s acquisition and rebranding of the feature as Music Recognition, you don’t even need to have the Shazam app installed any more. Apple has continued to improve the feature, and.....»»
I effectively previewed Apple’s wall-mounted smart display in 2019, and I think it’ll be a winner
A Bloomberg report yesterday suggested that Apple is working on a wall-mounted smart display panel to act as “a command center for the home” – and that it could launch as early as March of next year. I effectively trialled this concept back.....»»
Bectran adds RSA encryption to protect the transmission of sensitive data
Keeping information secure is both a leading challenge and priority among B2B credit, collections and accounts receivables departments. It requires vigilance against scams like identity theft and hacks that intercept vital business and customer infor.....»»
Cisco introduces Wi-Fi 7 access points to enhance employee and customer experiences
Cisco introduces new intelligent, secure and assured wireless innovations, with smart Wi-Fi 7 access points and unified subscription licensing that can enable smart spaces out-of-the-box. These innovations empower customers to solve for their connect.....»»
Dell XPS 13 (9350) review: better battery life, same design problems
The Dell XPS 13 9350 gets great battery life thanks to its Intel Lunar Lake chipset. It also has several design features that detract from the experience......»»
Monster Hunter Outlanders is the most ambitious Monster Hunter mobile game yet
Monster Hunter Outlanders is a new mobile game aiming to replicate the gameplay experience of Capcom's console Monster Hunter games......»»
FordPass app updated with Control Center toggles, new Home Screen widget
Ford fans rejoice: it’s our turn to add widgets for our cars to Control Center. Ford is rolling out a new version of the FordPass app with Control Center toggles as well as a new Home Screen widget. more….....»»
For the second time this year, NASA’s JPL center cuts its workforce
"If we hold strong together, we will come through this." Barely nine months after the last cut, NASA's Jet Propulsion Laboratory will again reduce its workforce. On Wednesday, the.....»»
Could extended range EVs be commonplace? Experts think so
Extended range EVs offer a gas-powered way to improve on electric vehicle range -- but could these EREVs become more common over time?.....»»
Druva empowers businesses to secure data throughout Microsoft environments
Druva announced support for Microsoft Dynamics 365 to help enterprises secure mission-critical data across Dynamics 365 Sales and Customer Service CRM modules. With support for Dynamics 365, Druva ensures customers can keep business-critical CRM data.....»»
Rest in pieces: Nvidia is finally ditching GeForce Experience for good
After a year of beta updates, the Nvidia app is officially here, kicking both the Nvidia Control Panel and GeForce Experience to the curb......»»
Apple releasing Vision Pro immersive music experience from The Weeknd this Thursday
Apple has another new piece of immersive video content coming soon to the Vision Pro. The company has released a teaser trailer for ‘Open Hearts,’ a new immersive music experience from The Weeknd that’s debuting exclusively on Vision Pro this T.....»»
AI-enhanced model could improve space weather forecasting
"Killer electrons" that travel at nearly light speed inside Earth's Van Allen belts—the zone that surrounds the planet and traps energetic charged particles—pose a major threat to equipment in space by causing malfunctions in electronics......»»