How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
Softbank unveils plans to cancel out angry customer emotions using AI
Real-time voice modification tech seeks to reduce stress in Japanese call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been develop.....»»
Collaborative approaches improve materials informatics workforce training
A wide range of innovative products, from biomedical implants to aerospace composites, come from research in materials informatics (MI)—the combination of machine learning, artificial intelligence and computational methodologies with materials scie.....»»
Lung-targeting lipid nanoparticles with CRISPR components successfully treat cystic fibrosis mouse models
A team of medical researchers from the University of Texas Southwestern Medical Center, Case Western Reserve University School of Medicine and ReCode Therapeutics has developed a way to send gene-editing tools to the lungs to repair the faulty gene a.....»»
Odors are encoded in rings in the brains of migratory locusts, finds study
In a study published in the journal Cell, a team of researchers from the Max Planck Institute for Chemical Ecology in Jena, Germany, describes for the first time how odors are encoded in the antennal lobe, the olfactory center in the brain of migrato.....»»
Study proposes roadmap for integrating edge AI into farming
The rise of advanced artificial intelligence (edge AI) could well mark the beginning of a new era for sustainable agriculture. A recent study proposes a roadmap for integrating this technology into farming practices. The aim? To improve the efficienc.....»»
Researchers improve solid oxide fuel cell threefold
A research team has successfully developed a catalyst coating technology that significantly improves the performance of solid oxide fuel cells (SOFCs) in just four minutes......»»
Polarization and risk perception could play important roles in climate-policy outcomes
Times of crises often call for strong and rapid action, but in polarized societies, strong top-down policies can backfire......»»
Six turtle species that live in Australia are all vulnerable or endangered, but there"s hope
The six turtle species that call Australia home appear to have few similarities at first. Some turtles are large, others are much smaller. Some turtles are herbivores, others enjoy a varied diet. Unfortunately, their threats are almost universal......»»
How to change Siri"s name in iOS 18 to anything you like with Vocal Shortcuts
You can now have Siri respond when you call it by any name you like. There's a little catch, but here's how to do it in iOS 18.First you type the trigger name you want, then you're prompted to say it aloud three timesFirst you had to say "Hey, Siri,".....»»
Apple restarts its developer beta process for iOS 17.6 and other operating systems
Apple has restarted the developer beta process once again for its current-gen versions of iOS, iPadOS, tvOS, watchOS, and macOS Sonoma.iOS 17Developers participating in Apple's beta program can pick up new builds through the Apple Developer Center or.....»»
TDK claims insane energy density in solid-state battery breakthrough
Apple supplier says new tech has 100 times the capacity of its current batteries. Enlarge / TDK says its new ceramic materials for batteries will improve the performance of small consumer electronics devices such as smartwatches.....»»
Black holes formed quasars less than a billion years after Big Bang
A surprisingly normal looking quasar when the Universe was 750 million years old. Enlarge (credit: NASA, ESA, CSA, Joseph Olmsted (STScI)) Supermassive black holes appear to be present at the center of every galaxy, goin.....»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
How to watch the 2024 Tony Awards: date, time, channel, live stream
Broadway's top stars will convene at Lincoln Center for the 2024 Tony Awards. Find out how to watch a live stream of the ceremony......»»
How to download iPadOS 18 on your iPad right now
The upcoming iPadOS 18 aims to reinvent the tablet experience on Apple's slate with a heap of AI features. Here's how you can experience it on your iPad now......»»
Suicide threats are a weapon of family violence. How can police balance mental health needs with protecting victims?
It's relatively common for perpetrators of family violence to threaten suicide to control a victim-survivor's actions. A study by the Australian Institute of Criminology suggests 39% of women who experience coercive control are subject to perpetrator.....»»
WhatsApp Announces Updates for Desktop and Mobile Calling
Ever hopped on a 32-person video call? The post WhatsApp Announces Updates for Desktop and Mobile Calling appeared first on Phandroid. WhatsApp recently announced that it was bringing some new updates for calls, which the company says shou.....»»
Is your Android phone not charging? Here’s how to fix it
Your Android phone is the center of your life, so it not charging is a real problem. Here are some ways to fix your Android phone not charging......»»
Stellantis exec departures raise alarm among U.S. dealers, salaried workers
Four prominent North American executives have left in recent months as CEO Carlos Tavares pushes Stellantis to improve its performance and cut costs......»»
Ultracompact and high-efficiency liquid-crystal-on-silicon light engines for augmented reality glasses
Augmented reality (AR) and virtual reality (VR) are innovative display technologies with the ability to revolutionize the way we interact and experience the world......»»