How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
AI-generated Al Michaels to provide daily recaps during 2024 Summer Olympics
AI voice clone will narrate daily Olympics video recaps; critics call it a "code-generated ghoul." Enlarge / Al Michaels looks on prior to the game between the Minnesota Vikings and Philadelphia Eagles at Lincoln Financial Field.....»»
Printed sensors in soil could help farmers improve crop yields and save money
University of Wisconsin–Madison engineers have developed low-cost sensors that allow for real-time, continuous monitoring of nitrate in soil types that are common in Wisconsin. These printed electrochemical sensors could enable farmers to make bett.....»»
Character.AI just made talking to an avatar feel more real
Have a conversation with one of more than a million Character.AI vocal avatars with the new Character Call feature......»»
Ill. auto body shop sues CDK Global in U.S. court, alleging business disruption after cyberattacks
The federal lawsuit filed against CDK Global in Illinois by Jay Kay Collision Center requests class-action status and views dealerships as part of a potential group of plaintiffs......»»
Magnesium-18"s unique decay process: From theory to practice
Led by physicist Si-Min Wang, the research team at Key Laboratory of Nuclear Physics and Ion-beam Application (MOE), Institute of Modern Physics, and Shanghai Research Center for Theoretical Nuclear Physics, NSFC, Fudan University, has documented tha.....»»
Pacific cod can"t rely on coastal safe havens for protection during marine heat waves, study finds
During recent periods of unusually warm water in the Gulf of Alaska, young Pacific cod in near shore safe havens where they typically spend their adolescence did not experience the protective effects those areas typically provide, a new Oregon State.....»»
Young voters have growing power, but broken politics leave them "fatalistic," studies find
Young voters from the millennial generation and Gen Z are emerging as the demographic center of power in American politics, but new studies by UC Berkeley researchers find they are fatalistic about critical problems such as economic inequality, clima.....»»
Lattice launches two solutions to help users stay ahead of cyberthreats
Lattice Semiconductor launched two new solutions to address customer challenges around increasing threats to system security. The company announced the Lattice MachXO5D-NX family of advanced secure control FPGAs, offering crypto-agile algorithms, har.....»»
Datadog LLM Observability secures generative AI applications
Datadog announced LLM Observability, which allows AI application developers and ML engineers to efficiently monitor, improve and secure large language model (LLM) applications. With LLM Observability, companies can accelerate the deployment of genera.....»»
Aging-emulating biosystem derived from hTSCs
A research team from the Center for Translational Stem Cell Biology (CTSCB) under the LKS Faculty of Medicine at the University of Hong Kong (HKUMed) has developed the world's first cellular system that can be used to rapidly discover molecules for a.....»»
macOS Sequoia brings Headphone Accommodations feature to the Mac
Since iOS 14, iPhone and iPad users can customize their experience with AirPods and Beats headphones using the Headphone Accommodations feature, which amplifies soft sounds and adjusts certain frequencies according to the user’s hearing needs. With.....»»
Ill. auto body shop sues CDK Global in U.S. court, alleging business disruption after cyberattack
The federal lawsuit filed against CDK Global in Illinois by Jay Kay Collision Center requests class-action status and views dealerships as part of a potential group of plaintiffs......»»
watchOS 10.5 Problems: 5 Things You Need to Know
Apple’s watchOS 10.5 update is causing problems for some Watch users. We’ve heard good things about watchOS 10.5’s performance, we’ve had a good experience ourselves, but we’ve also heard about problems plaguing Apple.....»»
This data recovery service has the best free and paid tiers I’ve reviewed
I compare premium data recovery pricing, features, ease of use, and customer service for Stellar and EaseUS to find out which is best for you......»»
Book Review: Are The Wild Animals in Your Backyard a Nuisance or Neighbors?
Call off the pest control and learn to live with wildlife.....»»
Teens’ Mental Health May Improve When They Help Others
Volunteering in community programs can reduce youth depression and anxiety, researchers are beginning to learn.....»»
Apple patent explains how Vision Pro comfort could be improved
Vision Pro comfort is one of the biggest limiting factors for the device right now. Many owners say that the weight makes itself known in even moderate use, and my own experience was that I felt both the weight and heat in session lasting around an h.....»»
Volkswagen cars give an early taster of Apple’s approach to ChatGPT integration
We won’t be able to experience Apple’s approach to ChatGPT integration until a later iOS 18 beta, but owners of some of the latest Volkswagen cars are being offered what sounds like a very similar experience. A number of VW cars already have a.....»»
Why Volkswagen is pledging $5 billion to Rivian in EV software deal
Shifting from combustion engines to electric vehicles requires expertise in areas where historically Volkswagen has little experience, from charging to batteries to software......»»
Five ways to improve the global voluntary carbon credit markets
The severity of climate change means we all need to reduce our carbon footprint to zero as quick as possible, including companies. The voluntary carbon markets were set up to allow companies to buy and sell carbon credits to offset their emissions......»»