How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
Philadelphia students have a new reading and writing curriculum. A literacy expert explains what"s changing
Philadelphia's K-8 public school students are being taught a new literacy curriculum starting in the 2024-2025 school year. It's called Expeditionary Learning, and it conforms with what literacy experts call the science of reading, which are research.....»»
These Sony OTC hearing aids offer optimized audio and all-day comfort
With these Sony OTC hearing aids experience sound in your environment like it was always meant to be. They analyze and optimize audio for you......»»
How to make a video call on the Roborock Qrevo Curv
The Roborock Qrevo Curv is capable of making video calls, which is great for checking in on pets. Here's how to activate the cool feature......»»
Samsung is developing Gemini AI-powered XR glasses, and we might’ve already seen them
Remember when Samsung invited Google and Qualcomm to announce the “next XR experience“? I know I do because it happened in early February 2023, during … The post Samsung is developing Gemini AI-powered XR glasses, and we might’.....»»
SpaceX launches from KSC on Sunday with Canaveral launch set for Monday
SpaceX executed a Sunday evening launch from Kennedy Space Center with a Monday launch attempt from Cape Canaveral on tap......»»
Neat, precise and brighter than ever: New technologies improve temporal coherence of XFEL pulses
X-ray free-electron lasers produce pulses of light that are exceptionally bright, making them powerful tools for studying ultrafast chemical reactions, biological processes, or probing the structure of materials at atomic scales......»»
Viscosity of materials key to cell differentiation: New insights could improve design of biomaterials
An IBEC-led study has revealed how mesenchymal stem cells respond to the viscosity of their environment, a key aspect in their differentiation process......»»
Pilot study shows school mental health program with entertainment-style videos cuts stigma, boosts impact in Australia
A unique program designed for schools to improve mental health has achieved top marks, having improved awareness and reduced stigma among students, according to a new study......»»
When marine algae get sick: How viruses shape microbe interactions
By looking at the tiniest virus-infected microbes in the ocean, researchers are gaining new insights about the marine food web that may help improve future climate change predictions. The new study, co-authored by Wake Forest Assistant Professor of B.....»»
Apple reportedly releasing AirTag 2 next year with these 3 improvements
According to Bloomberg’s Mark Gurman, Apple is preparing the release of 2 around the “middle of next year.” The design will stay pretty similar but will improve on the original model in three key ways. more….....»»
Award-winning dataset aids in earthquake liquefaction research
No one knows exactly when or where an earthquake will strike. But computer simulations are helping scientists and engineers improve predictions for liquefaction—a sometimes deadly earthquake effect where the soil loses its stiffness, thus toppling.....»»
Can AI improve plant-based meats? Using mechanical testing and machine learning to mimic the sensory experience
Cutting back on animal protein in our diets can save on resources and greenhouse gas emissions. But convincing meat-loving consumers to switch up their menu is a challenge. Looking at this problem from a mechanical engineering angle, Stanford enginee.....»»
tvOS 18 added a new Apple TV 4K setting that’s been a no-brainer upgrade
tvOS might be one of the hardest platforms for Apple to iterate upon. There’s only so much you can do to improve the TV experience, right? But tvOS 18 has proven that adage wrong by offering several great new features—including a key Enhance Dial.....»»
Silver-silica composite catalyst inspired by geochemical cycling exhibits reversible local pH control
A research team led by Dr. Hyung-Suk Oh and Dr. Woong Hee Lee at the Clean Energy Research Center at Korea Institute of Science and Technology (KIST) has developed a silver-silica composite catalyst capable of reversible local pH control through a si.....»»
K-12 Maker Lab at MIT Helps Get Maker Projects in Your Classroom
“How is this making to learn and not just making stuff?” Maker projects can engage students and improve learning experiences in K-12 academic classes. Integrating open-ended, hands-on, creative activities with cool tools in an academic classroom.....»»
Spotify says that its lossless audio tier is still coming
During a recent earnings call by Spotify, the company has confirmed that they are still working on a lossless audio tier. The post Spotify says that its lossless audio tier is still coming appeared first on Phandroid. Some audiophiles migh.....»»
Capcom is bringing the full Monster Hunter experience to mobile
Capcom has announced a new Monster Hunter game called Monster Hunter Outlanders for mobile, promising a full experience for gamers. The post Capcom is bringing the full Monster Hunter experience to mobile appeared first on Phandroid. Over.....»»
Electric field signals reveal early warnings for extreme weather, study reveals
A new study led by Dr. Roy Yaniv from the Institute of Earth Sciences at The Hebrew University of Jerusalem and Sheba Medical Center, in collaboration with Dr. Assaf Hochman from The Hebrew University and Prof. Yoav Yair from Reichmann University, ha.....»»
Researchers shed light on the experiences of caregivers in Nunavut"s family service system
Researchers at the Umingmak Centre, a child advocacy center in Nunavut, and the University of Toronto's Ontario Institute for Studies in Education (OISE) have released a study that identifies systemic challenges in Nunavut's child welfare system—an.....»»
Android is getting call scam detection and real-time app threat alerts
Two new Android security features are now available for users in the U..S, and will soon make their way to older Android devices as well......»»