How to Improve the Call Center Customer Experience
Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»
WhatsApp Announces Updates for Desktop and Mobile Calling
Ever hopped on a 32-person video call? The post WhatsApp Announces Updates for Desktop and Mobile Calling appeared first on Phandroid. WhatsApp recently announced that it was bringing some new updates for calls, which the company says shou.....»»
Is your Android phone not charging? Here’s how to fix it
Your Android phone is the center of your life, so it not charging is a real problem. Here are some ways to fix your Android phone not charging......»»
Stellantis exec departures raise alarm among U.S. dealers, salaried workers
Four prominent North American executives have left in recent months as CEO Carlos Tavares pushes Stellantis to improve its performance and cut costs......»»
Ultracompact and high-efficiency liquid-crystal-on-silicon light engines for augmented reality glasses
Augmented reality (AR) and virtual reality (VR) are innovative display technologies with the ability to revolutionize the way we interact and experience the world......»»
Novel insights into fluorescent "dark states" illuminate ways forward for improved imaging
Scientists at St. Jude Children's Research Hospital have reported a way to improve molecular scale distance measurements using single-molecule fluorescence resonance energy transfer (smFRET). smFRET quantifies the excitation and emission properties o.....»»
Chimpanzees understand that they are sometimes relying on luck when making guesses, research suggests
Psychologists Benjamin Jones and Josep Call at the University of St Andrews, in the U.K., have found via behavioral experiments that chimpanzees know that they rely on luck when making guesses about certain things. Their paper is published in the jou.....»»
Is there anybody out there? NATO hones Arctic subs" sonar skills
In the icy waters of the Arctic, NATO scientists are dissecting sound waves to improve the West's ability to track Russian submarines, as global warming alters acoustics underwater......»»
FrightPix to use Brightcove for new horror streaming service
On Thursday, Brightcove announced the addition of FrightPix, a free horror streaming service, as a media customer......»»
Unusual issue forces NASA to call off ISS spacewalk
NASA’s first spacewalk of 2024 was called off about an hour before it was expected to begin at the International Space Station on Thursday morning......»»
Jessica Kelleher takes over as vice president of customer care at JLR
As JLR prepares for Jaguar's next iteration — an all EV lineup — Jessica Kelleher takes over as vice president of customer care......»»
Akio Toyoda flips rally car during testing
The Toyota chairman opened an R&D Center in Japan by showing a car that he crashed as a symbol of the philosophy he wants employees to use......»»
A compound produced by symbiotic bacteria promotes in vitro protein synthesis
A research team led by Associate Professor Atsushi Nakabachi of the Toyohashi University of Technology Research Center for Agrotechnology and Biotechnology has revealed that the compound diaphorin produced by an insect symbiotic bacterium promotes th.....»»
Researchers issue "call to action" for data on more diverse range of dog owners
Virginia Tech's Audrey Ruple and Courtney Sexton, already deeply involved in data collection and analysis for dog health and connections to humans through the Dog Aging Project, are imploring fellow scientists to cast the net even wider for data on t.....»»
Fans of long-running TV show experienced grief similar to losing a close friend when show ended, study finds
A psychologist at CQUniversity, in Australia, has found that some fans of the long-running TV show "Neighbours" have been experiencing grief similar to the experience of losing a close friend. In his study, published on the open-access site PLOS ONE,.....»»
How Control Center"s new design in iOS 18 makes it faster to use and customize
You still swipe down from the top right on iPhone to get Control Center in iOS 18, but after that, it's a whole new design and how you edit has completely changed.Now every control in Control Center can be removed, rearranged, or resizedThere was alw.....»»
Norwegian boys dislike school more than any other group, finds study
For the most part, Norwegian girls enjoy going to school, whereas boys exhibit a marked dislike of the school setting. One of the problems is that boys experience school as unfair......»»
Parabolic flight with exoskeleton: Researchers test fine motor skills in weightlessness
Fine motor tasks under space conditions are particularly challenging and must first be trained on Earth. Scientists from the German Research Center for Artificial Intelligence (DFKI) and the University of Duisburg-Essen (UDE) are investigating whethe.....»»
UAW members authorize strike at BMW regional distribution center
The UAW voted 99 percent in favor of authorizing a strike at the Nazareth, Pa., regional distribution center. Negotiations are ongoing, and the contract is set to expire June 30......»»
African elephants shown to address one another with name-like calls, similar to humans
What's in a name? People use unique names to address each other, but we're one of only a handful of animal species known to do that, including bottlenose dolphins. Finding more animals with names and investigating how they use them can improve scient.....»»
Aerosols may affect climate more than previously thought
A key to improving climate prediction is to improve understanding of the impact of aerosol on clouds, commonly known as the aerosol-cloud-interaction, according to a new study led by Earth System Science Interdisciplinary Center (ESSIC) researchers p.....»»