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How to Improve the Call Center Customer Experience

Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. Continue reading........»»

Category: itSource:  cmswireNov 6th, 2022

CDK opens online resource center for dealers; rivals also step in to help impacted dealerships

As CDK Global continues to bring its DMS back online, its rivals have begun helping impacted dealerships continue operating......»»

Category: topSource:  autonewsRelated News11 hr. 56 min. ago

Augmented reality speeds spacecraft construction at NASA Goddard

Technicians armed with advanced measuring equipment, augmented reality headsets, and QR codes virtually checked the fit of some Roman Space Telescope structures before building or moving them through facilities at NASA's Goddard Space Flight Center i.....»»

Category: topSource:  physorgRelated News14 hr. 56 min. ago

After ISIS bombs, an urgent call to preserve an ancient Syrian temple

The Temple of Bel stands in the ancient Syrian city of Palmyra, adjoining a desert oasis with palm trees and bountiful water. Constructed in the first two centuries of the Common Era, the temple served for nearly two thousand years as a sanctuary for.....»»

Category: topSource:  physorgRelated News14 hr. 56 min. ago

Watch SpaceX nail its 250th Falcon 9 drone ship landing

SpaceX has achieved the 250th droneship landing involving its Falcon 9 booster following a launch from the Kennedy Space Center in Florida on Thursday......»»

Category: topSource:  digitaltrendsRelated NewsJun 21st, 2024

Watch SpaceX nail its 250th Falcon 9 droneship landing

SpaceX has achieved the 250th droneship landing involving its Falcon 9 booster following a launch from the Kennedy Space Center in Florida on Thursday......»»

Category: topSource:  digitaltrendsRelated NewsJun 21st, 2024

New iOS 18 API brings AirPods setup experience to third-party accessories

When Apple introduced in 2016, the company also unveiled a new, easy and intuitive way to pair wireless accessories to iPhone and iPad. Rather than having to go to Bluetooth settings and press buttons, the system identifies the accessory nearby and.....»»

Category: topSource:  theglobeandmailRelated NewsJun 20th, 2024

Interactive map shows future climate of your city based on emissions scenarios

The impacts of climate change are being felt all over the world, but how will it impact how your hometown feels? An interactive web application from the University of Maryland Center for Environmental Science allows users to search 40,581 places and.....»»

Category: topSource:  physorgRelated NewsJun 20th, 2024

Grab the Marshall Emberton II for $50 Less!

Marshall's powerful and portable speaker is on sale right now. The post Grab the Marshall Emberton II for $50 Less! appeared first on Phandroid. Marshall’s extensive experience in the audio industry has paved the way for some of the.....»»

Category: asiaSource:  phandroidRelated NewsJun 20th, 2024

Climate change accelerates emergence of insects, study shows

Researchers at La Trobe University's Center for Freshwater Ecosystems have exposed the hidden consequences of climate change on Alpine stream ecosystems, which could see an earlier emergence of insects......»»

Category: topSource:  physorgRelated NewsJun 20th, 2024

Learn anything with these new customer deals from Udemy

With these new customer deals from Udemy you can learn anything and everything your heart desires. From life skills and hobbies to upskilling for work......»»

Category: topSource:  digitaltrendsRelated NewsJun 20th, 2024

Verimatrix XTD dashboard enhancements improve mobile app security

Verimatrix announced major enhancements to its XTD dashboard, providing customers with better visibility into application security risks and more actionable insights to better protect mobile apps and users. First launched in early 2022, the updated X.....»»

Category: securitySource:  netsecurityRelated NewsJun 20th, 2024

From passwords to passkeys: Enhancing security and user satisfaction

In this Help Net Security interview, Julianna Lamb, Stytch CTO, discusses the advantages of passwordless authentication. Eliminating passwords reduces data breaches and improves user experience by simplifying the login process. Lamb also addresses th.....»»

Category: securitySource:  netsecurityRelated NewsJun 20th, 2024

Study reveals stable soil moisture variability within fields, opens door for satellite remote sensing

A multi-institutional study led by University of Illinois and Agroecosystem Sustainability Center (ASC) scientists concluded that, although soil moisture varies significantly both within a single field and from field to field due to varying soil prop.....»»

Category: topSource:  physorgRelated NewsJun 19th, 2024

Zelda: Echoes of Wisdom: release date, trailers, gameplay, and more

A new Zelda title is on the way this year, but Link isn't the star. Zelda: Echoes of Wisdom lets Zelda take center stage. Here's everything you need to know......»»

Category: topSource:  digitaltrendsRelated NewsJun 19th, 2024

Apple researchers add 20 more open-source models to improve text and image AI

Apple has contributed 20 new Core Machine Learning models to an open source AI repository Hugging Face, adding to its existing public models and research papers.Hugging Face is an open-source repository for AI research and modelsIn April 2024, Apple.....»»

Category: appleSource:  appleinsiderRelated NewsJun 19th, 2024

Service teams avert cat-astrophe

Dealership service departments are used to customers complaining their engine is making knocking or pinging sounds. But the service crew at West Herr Chevrolet of East Syracuse in New York recently heard a different engine complaint. "A customer p.....»»

Category: topSource:  autonewsRelated NewsJun 19th, 2024

macOS 15 Sequoia: How to use presenter preview and video call background replacements

9to5Mac is brought to you by CleanMyMac X, an all-in-one utility that removes clutter, optimizes performance and protects your Mac from malware. Get a 7 day free trial. While Apple Intelligence may be the biggest change landing on the Mac th.....»»

Category: topSource:  marketingvoxRelated NewsJun 18th, 2024

Softbank plans to cancel out angry customer voices using AI

Real-time voice modification tech seeks to reduce stress in call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been developing "emot.....»»

Category: topSource:  arstechnicaRelated NewsJun 18th, 2024

Get 20% off the Shure MV7X microphone in this CRAZY DEAL!

If you want to improve the vocal quality while gaming, online meetings, or during a podcast, then check out this deal for the Shure MV7X. The post Get 20% off the Shure MV7X microphone in this CRAZY DEAL! appeared first on Phandroid. The m.....»»

Category: topSource:  informationweekRelated NewsJun 18th, 2024

Supermassive black hole roars to life as astronomers watch in real time

A similar awakening may one day occur with the Milky Way's supermassive black hole Artist’s animation of the black hole at the center of SDSS1335+0728 awakening in real time—a first for astronomers. In December 2019, astronomers.....»»

Category: topSource:  arstechnicaRelated NewsJun 18th, 2024