Ho Ho Ho: Our Best Customer Advisory Board Gifts
'Tis the season — for showing your customer advisory board you care about their contributions and time. Continue reading........»»
Home Depot quietly begins rolling out Apple Pay support
Just a few hours ago, I wrote about H-E-B finally caving to the pressure and rolling out Apple Pay to all of its locations. As it turns out, H-E-B isn’t alone in this change. According to multiple 9to5Mac readers and reports across social media, Ho.....»»
Customer sues Ill. Napleton store, alleges unauthorized credit check
Arlington Heights CDJR shopper's lawsuit seeks class-action status for other consumers who allegedly also saw unwanted "hard" credit pulls by the Napleton Group......»»
Prime Big Deal Days board game deals: All the classics are on sale!
We've picked out all the best Prime Day board game deals going on right now and taken a look at how to pick the right one for you......»»
Chevy dealer recalls customer dinner he threw with Pete Rose
Pete Rose, who died Sept. 30, had dinner with customers of a Chevy dealership near Cincinnati as part of a 2010 campaign......»»
Outdoor businesses and venues could benefit from boosting birdsong sound biodiversity
Visitors to vineyards enjoyed their tours more when they heard enhanced sounds of diverse birdsong, new research has found. The findings from the University of East Anglia suggest that outdoor businesses could improve their customer experience by inv.....»»
Amazon illegally refused to bargain with drivers’ union, NLRB alleges
Amazon hit with NLRB complaint after deriding finding that drivers are employees. The National Labor Relations Board (NLRB) has filed charges against Amazon, alleging that the e-c.....»»
AirPods 4 teardown reveals minor changes, no improvements to repairability
Following AirPods Max updates. The teardowns reveal there are only a few internal changes for the AirPods 4, and a continued general lack of repairability across the board. more….....»»
Enveil enables organizations to securely train machine learning models
Enveil announced the expansion of the core technologies supported by its ZeroReveal Machine Learning product, an enhancement that will further broaden and diversify the range of customer-driven use cases the solution can address. By allowing customer.....»»
Toxic chemicals from Ohio train derailment lingered in buildings for months
New study offers lessons on how to better protect communities from disasters. Enlarge / This video screenshot released by the US National Transportation Safety Board (NTSB) shows the site of a derailed freight train in East Pale.....»»
Opinion: Enough, already—why humanity must get on board with the concept of "sufficiency"
Humanity's rapacious consumption is more than Earth and its climate can handle, which is driving an ecological crisis. Australians are the worst offenders per person due to our excessive resource use......»»
Overheard: Own your mistakes, then make it right
Service departments should go out of their way to do something different for a customer who didn't receive top-notch care, said Mindi Williams, service manager at CMA's Colonial Subaru in Chesterfield, Va., on "CMA's Moving Lives Forward Podcast.".....»»
Sonos completes internal review of app meltdown, details path forward
Sonos says it will be more methodical about updates, test more, and focus on customer experience as it continues to dig out from a catastrophic system update......»»
Man who fell in hole at dealership while walking dog can pursue lawsuit, appeals court rules
The Mississippi Court of Appeals has reinstated a negligence suit by a service customer who fell into a hole while walking his dog on the grass alongside a Toyota store's driveway......»»
There’s a big Verizon outage right now. Here’s what you need to know
If you are a Verizon Wireless customer, you may be experiencing service issues, including ones affecting data, phone calls, and text messages......»»
SpaceX launches rescue mission to return stranded astronauts
A SpaceX rocket soared into the sky Saturday with two passengers on board, leaving two seats empty to return American astronauts who have been stranded for months on the International Space Station, NASA said......»»
SpaceX’s Starlink service just hit a new customer milestone
Four years after going online, SpaceX's internet-from-space Starlink service now reaches 4 million customers globally, it was announced on Thursday......»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»
Why new antivirus software may have just installed itself on your PC
After facing a ban in the United States, Russian antivirus company Kaspersky has deleted and replaced its software on customer PCs......»»
Linux boots in 4.76 days on the Intel 4004
Historic 4-bit microprocessor from 1971 can execute Linux commands over days or weeks. Enlarge / A photo of Dmitry Grinberg's custom Linux/4004 circuit board. (credit: Dmitry Grinberg) Hardware hacker Dmitry Grinberg rec.....»»