Forget Customer Experience. Forget Employee Experience. Enter Total Experience
Enterprises planning post-COVID business strategies need to look at the organizational experience as a whole, what Gartner calls Total Experience. Here's why. Continue reading........»»
Study: Job embeddedness impacts voluntary turnover in the midst of job insecurity
During the Great Resignation, the United States experienced a significant uptick in voluntary employee resignations about one year into the COVID-19 pandemic. The early stages of the pandemic, however, were plagued by high unemployment. In order to s.....»»
NYT Strands hints, answers for October 4
The NYT Strands hints and answers you need to make the most of your puzzling experience. If you're reading this, you're looking for a little help playing Strands, the New York Times' elevated word-search game.Strands requires the player to perf.....»»
NYT"s The Mini crossword answers for October 4, 2024
Answers to each clue for the October 4, 2024 edition of NYT's The Mini crossword puzzle. The Mini is a bite-sized version of The New York Times' revered daily crossword. While the crossword is a lengthier experience that requires both knowledge.....»»
Chevy dealer recalls customer dinner he threw with Pete Rose
Pete Rose, who died Sept. 30, had dinner with customers of a Chevy dealership near Cincinnati as part of a 2010 campaign......»»
Outdoor businesses and venues could benefit from boosting birdsong sound biodiversity
Visitors to vineyards enjoyed their tours more when they heard enhanced sounds of diverse birdsong, new research has found. The findings from the University of East Anglia suggest that outdoor businesses could improve their customer experience by inv.....»»
Forget Deadpool & Wolverine. Netflix is now streaming the best action movie team-up of all time
Netflix is now streaming an underrated action movie that teams up two of the most iconic action stars of all time. Here's why you need to watch it in October......»»
$2.5M iPhone fraudsters imprisoned and ordered to pay restitution
Two Maryland-based iPhone fraudsters who cheated Apple out of $2.5M were handed prison sentences yesterday, and ordered to pay restitution. One was sentenced to 57 months, the other to 54 months, with the pair ordered to repay a total of a little.....»»
Patients Are Turning to Vibrators to Relieve Their Migraines
One billion people experience migraines, yet the perfect treatment is still out of reach. Can a vibrator offer a surprising solution?.....»»
Harmonic Security raises $17.5 million to improve data security for organizations
Harmonic Security has secured $17.5 million in Series A funding to bring its “zero-touch data protection” capabilities to enterprises. Total funding has now reached more than $26 million since the company launched in October last year with enterp.....»»
Enveil enables organizations to securely train machine learning models
Enveil announced the expansion of the core technologies supported by its ZeroReveal Machine Learning product, an enhancement that will further broaden and diversify the range of customer-driven use cases the solution can address. By allowing customer.....»»
Did Clint Eastwood’s new, and possibly final, movie just enter the 2024 Oscar race?
Nicholas Hoult plays a conflicted man serving as a juror on a murder trial in the trailer for Clint Eastwood's Juror #2......»»
Overheard: Own your mistakes, then make it right
Service departments should go out of their way to do something different for a customer who didn't receive top-notch care, said Mindi Williams, service manager at CMA's Colonial Subaru in Chesterfield, Va., on "CMA's Moving Lives Forward Podcast.".....»»
Veeam Recon Scanner identifies adversary tactics, techniques, and procedures
Veeam Software announced the addition of new Veeam Recon Scanner technology to Veeam Data Platform. This technology, developed by Coveware by Veeam, draws on years of experience in cyber-extortion incident response and the largest database of cyber i.....»»
Sonos completes internal review of app meltdown, details path forward
Sonos says it will be more methodical about updates, test more, and focus on customer experience as it continues to dig out from a catastrophic system update......»»
Man who fell in hole at dealership while walking dog can pursue lawsuit, appeals court rules
The Mississippi Court of Appeals has reinstated a negligence suit by a service customer who fell into a hole while walking his dog on the grass alongside a Toyota store's driveway......»»
Reducing credential complexity with identity federation
In this Help Net Security interview, Omer Cohen, Chief Security Officer at Descope, discusses the impact of identity federation on organizational security and user experience. He explains how this approach streamlines credential management and enhanc.....»»
Study tracks traveling population wave in Canada lynx
A new study by researchers at the University of Alaska Fairbanks's Institute of Arctic Biology provides compelling evidence that Canada lynx populations in Interior Alaska experience a "traveling population wave" affecting their reproduction, movemen.....»»
One tap unlocks a merry, dazzling holiday: Govee’s all-in-one light experience
Set up your home and have a dazzling holiday with a Govee magic lighting show. Use any Govee smart lighting products from permanent outdoor lights to LEDs......»»
There’s a big Verizon outage right now. Here’s what you need to know
If you are a Verizon Wireless customer, you may be experiencing service issues, including ones affecting data, phone calls, and text messages......»»
Cord-cutting app Channels gets new ‘Personal Sections’ and ‘Theater Mode’ features
The fan-favorite cutting app Channels is rolling out a big update this month focused on personalization. Channels 6.0 for Apple TV and iOS adds a new “Personal Sections” feature, customized navigation, a new “Theater Mode” experience, and mor.....»»