CMSWire Contributor Q&A With Gaby Moran: First 365 Days as Customer Experience Leader
CMSWire Managing Editor Dom Nicastro catches up with contributor Gaby Moran on the importance of how you approach your first year in a new CX role. Continue reading........»»
Sony is “the brand to beat” for ANC, and its XM5 headphones are $100 off
Experience unparalleled audio and some of the best active noise-cancelling with the Sony WH-1000XM5 headphones, now on sale for $300 through select retailers......»»
AI model forecasts product trends, enhances online shopping experience
Online retail platforms are increasingly becoming a dumping ground for low-quality products—which, over time, only serves to tarnish the retailer's reputation and dent sales. But new research from a team of business scholars at University of Illino.....»»
NetSPI introduces external attack surface management solutions
NetSPI introduced three tiers of external attack surface management (EASM) solutions, delivered through the The NetSPI Platform. The new offerings address the evolving needs of NetSPI’s global customer base, to move toward a continuous threat e.....»»
You can now call ChatGPT using your phone line when cellular data is not available
OpenAI has been announcing a lot of new features and enhancements for ChatGPT in recent days, and the company still has a few more cards up its sleeve. Now OpenAI is introducing an intriguing feature: the ability to call ChatGPT using your phone line.....»»
Amazon’s RTO delays exemplify why workers get so mad about mandates
Amazon lacks space to accommodate its entire workforce. Amazon announced in September that it will require workers to be in the office five days a week starting in January. Emplo.....»»
$2 per megabyte: AT&T mistakenly charged customer $6,223 for 3.1GB of data
Texas police officer switched to AT&T FirstNet and got a horrible surprise. An AT&T customer who switched to the company's FirstNet service for first responders got quite the shoc.....»»
US government urges federal agencies to patch Microsoft 365 now
First binding CISA directive of 2025 addresses Microsoft 365 issues.....»»
The last meteor shower of the year peaks a few days before Christmas
The last meteor shower of the year—the Ursids—peaks Sunday, a few days before Christmas......»»
This new Alien game will tide you over until Alien: Isolation 2
Alien: Isolation's sequel is still years away at this point, so fans should check out the new VR game Alien: Rogue Incursion for a similar experience......»»
Nvidia’s new app is causing large frame rate dips in many games
Fully disabling optional, AI-powered filters seems to fix the problem. When Nvidia replaced the longstanding GeForce Experience App with a new, unified Nvidia App last month, most.....»»
Apple wants you to start 2025 off strong with new Apple Watch Activity Challenge
Apple is ready to help start 2025 on the right foot. A new Apple Watch Activity Challenge has been set for January, encouraging you to “Ring in the New Year” by closing all three rings for seven days in a row. more….....»»
World Cup soccer getting faster for men and women alike, historical video footage reveals
If the experience of watching a FIFA World Cup soccer final is intense, spare a thought for the players, who are competing at an ever increasing intensity, according to a new study published in the International Journal of Performance Analysis in Spo.....»»
Critically endangered elephant found dead in Bali river
A critically endangered elephant living at a zoo on the Indonesian resort island of Bali was found dead in a river Tuesday after being swept away by strong currents following days of torrential rain, officials said......»»
Apple faces criminal complaints over Congo conflict minerals and customer deception
Apple is facing criminal complaints by the Democratic Republic of Congo (DRC), which accuses the company of illegally using conflict minerals, also known as “blood minerals.” The terms refer to minerals sourced from illegal sources who employ chi.....»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
PSA: iPadOS 18.3 and macOS 15.3 betas still don’t have the redesigned Mail app
Apple on Monday released the first betas of iOS 18.3 and macOS 15.3 to users, just a few days after the public release of iOS 18.2. There’s not much to say about today’s betas when it comes to new features, and unfortunately for Mac and iPad user.....»»
iOS 18.3 adding Home app support for robot vacuums, per beta
Apple released iOS 18.3 beta 1 today for developers, five days after shipping iOS 18.2 to the public. One change in the new update is Home app support coming for a key new device category. more….....»»
macOS Sequoia 15.3 beta 1 now rolling out to developers
Apple has released a new software update for Mac users running the developer beta. macOS Sequoia 15.3 beta 1 is now available, arriving five days after the public launch of macOS 15.2. more….....»»
Why do we get headaches from drinking red wine?
It's not the tannins or sulfites after all. Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,00.....»»
Why does red wine cause headaches? Research points to a compound found in the grapes" skin
Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,000 years. As chemists specializing in winemaking, we wanted to try to figure out the source of these headaches......»»