CMSWire Contributor Q&A With Gaby Moran: First 365 Days as Customer Experience Leader
CMSWire Managing Editor Dom Nicastro catches up with contributor Gaby Moran on the importance of how you approach your first year in a new CX role. Continue reading........»»
NASA delays Starliner return a few more days to study data
“I would not characterize it as frustration. I would characterize it as learning.” Enlarge / Boeing's Starliner spacecraft approaches the International Space Station on Thursday. (credit: NASA TV) NASA and Boeing wil.....»»
Softbank unveils plans to cancel out angry customer emotions using AI
Real-time voice modification tech seeks to reduce stress in Japanese call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been develop.....»»
Searing heat scorches US from Chicago to East Coast
Extreme heat and high humidity smothered the central and northeastern United States on Tuesday, with temperature records expected to melt away in the coming days, authorities warned, as wildfires sizzled in the west......»»
Tropical solstice shadows
Solstices mark the changing of seasons, occur twice a year, and feature the year's shortest and longest daylight hours—depending on your hemisphere. These extremes in the length of day and night make solstice days more noticeable to many observers.....»»
Humor can make you a better workplace leader, if you use it properly; here"s how
When asked to describe an ideal organizational leader, many people might be inclined to use quite serious adjectives such as solemn, determined or results-oriented......»»
There are now two ways to stream Steam VR games to Apple Vision Pro
In relatively recent days, two projects to stream Steam VR games from your high-end gaming PC have arrived on the Apple Vision Pro App Store, and they're both pretty good.Xbox Elite controller and Apple Vision ProWe discussed ALVR in February when th.....»»
B&H"s MacBook Pro Mega Deal Zone knocks up to $550 off
For 3 days only, save up to $550 on blowout 14-inch MacBook Pro models at Apple Authorized Reseller B&H Photo.Grab mega savings on MacBook Pros during B&H's Deal Zone.For a limited time only, pick up a blowout 14-inch MacBook Pro with an M2 Pro chip.....»»
Is Apple Intelligence artificial?
In the days before WWDC, it was widely believed that Apple would be playing catch-up to everyone else in the consumer tech industry by rushing to bolt a copy of ChatGPT onto its software and checking off the feature box of "Artificial Intelligence.".....»»
Adobe’s hidden cancellation fee is unlawful, FTC suit says
Adobe knowingly "trapped" customers into annual subscriptions, the FTC alleged. Enlarge (credit: Bloomberg / Contributor | Bloomberg) Adobe prioritized profits while spending years ignoring numerous complaints from users.....»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
Xgrid lives -- a new project resurrects the promise of Apple"s dead clustering software
Evoking the old Xgrid days, a new project connects Mac Studios together with Thunderbolt cables, and uses them in tandem for massively parallel computing tasks.If you have two Mac Studios, maybe you can cluster themA very long time ago, I was involve.....»»
Larry Hinkle, who was world"s largest Jeep dealer, dies at 92
The South Carolina dealer set Jeep sales records during the brand's American Motors days and led customers on annual pilgrimages to the Smoky Mountains......»»
How to download iPadOS 18 on your iPad right now
The upcoming iPadOS 18 aims to reinvent the tablet experience on Apple's slate with a heap of AI features. Here's how you can experience it on your iPad now......»»
Suicide threats are a weapon of family violence. How can police balance mental health needs with protecting victims?
It's relatively common for perpetrators of family violence to threaten suicide to control a victim-survivor's actions. A study by the Australian Institute of Criminology suggests 39% of women who experience coercive control are subject to perpetrator.....»»
Saturday Citations: Bacterial warfare, a self-programming language model, passive cooling in the big city
There's a lot of science news in seven days, so just because a new study isn't cited here on Saturday morning doesn't mean it didn't happen. A lot more has happened. But also, check out these four stories:.....»»
Give yourself a day to tackle all your recommendation and subscription guilt
Opinion: It never ends, but you can triage and help out your favorite creators. Enlarge (credit: Getty Images) We're heading into summer, a time when some people get a few half or whole days off from work. These can't al.....»»
Apple punishes women for same behaviors that get men promoted, lawsuit says
Apple could owe thousands in back pay to 12,000 female employees. Enlarge (credit: Marcos del Mazo / Contributor | LightRocket) Apple has spent years "intentionally, knowingly, and deliberately paying women less than men.....»»
The Windows transition to Arm just found its missing puzzle piece
Slack has finally announced a native Arm64 app just days before the release of the first Copilot+ PCs......»»
Ultracompact and high-efficiency liquid-crystal-on-silicon light engines for augmented reality glasses
Augmented reality (AR) and virtual reality (VR) are innovative display technologies with the ability to revolutionize the way we interact and experience the world......»»
PHP command injection flaw exploited to deliver ransomware (CVE-2024-4577)
An OS command injection vulnerability in Windows-based PHP (CVE-2024-4577) in CGI mode is being exploited by the TellYouThePass ransomware gang. Imperva says the attacks started on June 8, two days after the PHP development team pushed out fixes, and.....»»