6 Strategies for an Effective Call Center Culture
Call center agents suffer stress from workforce challenges, like rising customer expectations, growing call volume and a shaky work-life balance. Continue reading........»»
Spotify says that its lossless audio tier is still coming
During a recent earnings call by Spotify, the company has confirmed that they are still working on a lossless audio tier. The post Spotify says that its lossless audio tier is still coming appeared first on Phandroid. Some audiophiles migh.....»»
AI’s impact on the future of web application security
In this Help Net Security interview, Tony Perez, CEO at NOC.org, discusses the role of continuous monitoring for real-time threat detection, the unique risks posed by APIs, and strategies for securing web applications. Perez also addresses how AI-dri.....»»
Electric field signals reveal early warnings for extreme weather, study reveals
A new study led by Dr. Roy Yaniv from the Institute of Earth Sciences at The Hebrew University of Jerusalem and Sheba Medical Center, in collaboration with Dr. Assaf Hochman from The Hebrew University and Prof. Yoav Yair from Reichmann University, ha.....»»
Researchers shed light on the experiences of caregivers in Nunavut"s family service system
Researchers at the Umingmak Centre, a child advocacy center in Nunavut, and the University of Toronto's Ontario Institute for Studies in Education (OISE) have released a study that identifies systemic challenges in Nunavut's child welfare system—an.....»»
Android is getting call scam detection and real-time app threat alerts
Two new Android security features are now available for users in the U..S, and will soon make their way to older Android devices as well......»»
These Bird Nests Show Signs of an Architectural ‘Culture’
Culture may play a role in how birds build collectively in the Kalahari Desert.....»»
Insects Played Pivotal Roles in the Evolution of Human Culture
Violins, the ink on the Declaration of Independence and other ways that insects shaped human history.....»»
Parents can now track their kids with Snapchat’s new Location Sharing feature
Popular social media app Snapchat announced that location sharing is coming to Family Center, an in-app hub offering parental tools and resources. With more than … The post Parents can now track their kids with Snapchat’s new Location Sha.....»»
Swift Observatory studies a pair of gas-churning monster black holes
Scientists using observations from NASA's Neil Gehrels Swift Observatory have discovered, for the first time, the signal from a pair of monster black holes disrupting a cloud of gas in the center of a galaxy......»»
Researchers call for recognition of tire particles as a distinct environmental threat
A new study led by an international team of scientists highlights tire particles (TPs) as the leading contributor to microplastics and calls for urgent, targeted research to address their unique environmental and health risks......»»
Economic policies encourage the careless use of people and the planet. Creating caring economies is the answer
The United Nations Framework Convention on Climate Change includes a Gender Action Plan, adopted in 2017. The plan aims to "enhance the gender responsiveness" of climate policy and climate action. It outlines specific actions and strategies to promot.....»»
Squishy microgels in granular biomaterials confine and direct cell behavior
A simple biomaterial-based strategy that can influence the behavior of cells could pave the way for more effective medical treatments such as wound healing, cancer therapy and even organ regeneration, according to a research team at Penn State......»»
I effectively previewed Apple’s wall-mounted smart display in 2019, and I think it’ll be a winner
A Bloomberg report yesterday suggested that Apple is working on a wall-mounted smart display panel to act as “a command center for the home” – and that it could launch as early as March of next year. I effectively trialled this concept back.....»»
FordPass app updated with Control Center toggles, new Home Screen widget
Ford fans rejoice: it’s our turn to add widgets for our cars to Control Center. Ford is rolling out a new version of the FordPass app with Control Center toggles as well as a new Home Screen widget. more….....»»
For the second time this year, NASA’s JPL center cuts its workforce
"If we hold strong together, we will come through this." Barely nine months after the last cut, NASA's Jet Propulsion Laboratory will again reduce its workforce. On Wednesday, the.....»»
Nanofiber patch for psoriasis treatment has dual release functionality
Researchers at the University of Copenhagen have developed a patch for easier and more effective treatment of psoriasis. The method may also be used in treatment of other inflammatory skin diseases......»»
Solving the bottleneck of conifer propagation: A molecular approach
Conifers are foundational to ecosystems globally, providing critical environmental and economic value. Yet, their long life cycles slow traditional breeding methods, positioning somatic embryogenesis (SE) as a more effective option for rapid propagat.....»»
Zscaler Zero Trust Segmentation prevents lateral movement from ransomware attacks
Zscaler announced a Zero Trust Segmentation solution to provide a more secure, agile and cost-effective means to connect users, devices, and workloads across and within globally distributed branches, factories, campuses, data centers, and public clou.....»»
Down in the weeds: How host specificity testing works
Fortunately for us, weeds have enemies. Biocontrol harnesses the power of these natural adversaries, limiting the otherwise unchecked growth and spread of weeds. Biocontrol methods offer safe, cost-effective, landscape-scale weed control......»»
Evaluating your organization’s application risk management journey
In this Help Net Security interview, Chris Wysopal, Chief Security Evangelist at Veracode, discusses strategies for CISOs to quantify application risk in financial terms. Wysopal outlines the need for continuous risk management practices and robust s.....»»