6 Strategies for an Effective Call Center Culture
Call center agents suffer stress from workforce challenges, like rising customer expectations, growing call volume and a shaky work-life balance. Continue reading........»»
European ocean research community calls for enhanced monitoring to improve ocean observation
European marine researchers are calling for an urgent improvement and standardization of ocean monitoring. The call is also addressed to the international community, which gathers in Baku starting today (Nov. 11) for the UN Climate Change Conference.....»»
New strategies needed to combat immune system-damaging poultry virus detected on UK farms
Researchers working to understand the prevalence of a virus that can severely damage the immune system of chickens have said that new strategies are needed to improve the control of the disease in the UK......»»
New CRISPR system for gene silencing doesn"t rely on cutting DNA
Scientists from Vilnius University's (VU) Life Sciences Center (LSC) have discovered a unique way for cells to silence specific genes without cutting DNA. This research, led by Prof. Patrick Pausch and published in the journal Nature Communications,.....»»
Swirling polar vortices likely exist on the sun, new research finds
Like the Earth, the sun likely has swirling polar vortices, according to new research led by the U.S. National Science Foundation National Center for Atmospheric Research (NSF NCAR). But unlike on Earth, the formation and evolution of these vortices.....»»
People with fewer resources seen as less trustworthy across cultures, research shows
Research appearing in Social Psychological and Personality Science identifies a widespread stereotype linking wealth to perceived trustworthiness across diverse cultures. The research, led by Mélusine Boon-Falleur from the Center for Research on Soc.....»»
Stalling a disease that could annihilate banana production is a high-return investment in Colombia
There's no cure for a fungal disease that could potentially wipe out much of global banana production. Widespread adoption of cement paths, disinfection stations, and production strategies could net 3–4 USD of benefits for each dollar invested in C.....»»
10 most iconic movie plot twists of all time, ranked
The most iconic plot twists have embedded themselves in pop culture, as seen in infamous reveals in films like Fight Club and The Empire Strikes Back......»»
Strategies for CISOs navigating hybrid and multi-cloud security
In this Help Net Security interview, Alex Freedland, CEO at Mirantis, discusses the cloud security challenges that CISOs need to tackle as multi-cloud and hybrid environments become the norm. He points out the expanded attack surfaces, the importance.....»»
Saturday Citations: Color vision created demand for colorful animals; observing black hole light echoes; deadlines!
This week, researchers hypothesized that human culture is distinguished from cultures of other species like whales by unique open-endedness—the ability to communicate and understand an infinite number of possibilities. An ancient unicellular organi.....»»
New SMB-friendly subscription tier may be too late to stop VMware migrations
Broadcom acquisition was a "wake-up call" for VMware-dependent SMBs. Broadcom has a new subscription tier for VMware virtualization software that may appease some disgruntled VMw.....»»
Researchers warn against misusing lack of climate change adaptation measurements to cut funding
The UN Climate Change Conference (COP29) in Baku (Azerbaijan) from November 11 to 22, 2024, will also address the sensitive issue of financing adaptation strategies. Prof. Dr. Lisa Schipper from the Department of Geographical Development Research at.....»»
Yes, the Nintendo lawsuit against Palworld devs is about throwing Poke Balls
Palworld studio Pocketpair has finally confirmed the patents at the center of Nintendo's lawsuit, and it is about what we expected......»»
A closer look at the 2023-2030 Australian Cyber Security Strategy
In this Help Net Security video, David Cottingham, CEO of Airlock Digital, discusses the 2023-2030 Australian Cyber Security Strategy and reviews joint and individual cybersecurity efforts, progress, and strategies over the past year. The Australian.....»»
Apple’s 45-day certificate proposal: A call to action
In a bold move, Apple has published a draft ballot for commentary to GitHub to shorten Transport Layer Security (TLS) certificates down from 398 days to just 45 days by 2027. The Apple proposal will likely go up for a vote among Certification Authori.....»»
Rivian adds support for Control Center widgets in iOS 18
Following Tesla last month, Rivian is now rolling out support for Control Center widgets for iPhone users running iOS 18. more….....»»
AMD just outsold Intel in the data center space for the first time ever
AMD’s data center revenue tops Intel, which had a bad quarter all round......»»
Evolutionary anthropologist presents hypothesis about why humans are dominating the world over other animals
Why is human culture—the shared body of knowledge passed down across generations—so much more powerful than animal cultures?.....»»
Gray squirrel control: Study shows promise for effective contraceptive delivery system
A study published in the journal Pest Management Science sheds light on the behavior of gray squirrels (Sciurus carolinensis) and explores methods for the targeted delivery of oral contraceptives to control their populations......»»
New PFAS testing method could make water testing more affordable, portable and accessible
University of Massachusetts Amherst researchers have discovered a new way to detect per- and polyfluoroalkyl substances (PFAS) in water. This marks an important step forward in creating testing devices that are simpler, more cost-effective, faster an.....»»
Hard in theory, easy in practice: Why graph isomorphism algorithms seem to be so effective
Graphs are everywhere. In discrete mathematics, they are structures that show the connections between points, much like a public transportation network. Mathematicians have long sought to develop algorithms that can compare any two graphs......»»