5 Skills Contact Center Employees Need Beyond Empathy
Call-center employees face stressful situations on a daily basis — irate customers, high targets and more. What skills can help them cope? Continue reading........»»
Research finds pronoun use not only shaped by language but also beliefs
Pronouns like "he" and "she" are at the center of much debate as society tries to shift to using more gender-inclusive pronouns like "they"—especially when referring to those with identities that do not fit with traditional pronouns. Research at th.....»»
Switch 2 reportedly replaces slide-in Joy-Cons with magnetic attachment
Design choice may have implications for current Joy-Con compatibility. Enlarge / The slide-on Joy-Con connection point shown in the center of the image may be a thing of the past on the Switch 2 The iconic slide-in "cli.....»»
Former Apple researchers launch startup focused on protecting iOS devices
Two former Apple employees who worked for the company as cybersecurity researchers are now launching their own startup. Called DoubleYou, the startup is focused on helping creators of cybersecurity products protect iOS devices and Macs. more….....»»
Arizona TSMC facility continues to fight cultural battles, rising costs & logistical hurdles
Apple chip partner TSMC faces significant barriers that impede the Arizona chip fabrication facility's progress, and the culture clash between American and Taiwanese employees doesn't seem to be getting batter.TSMC's Arizona facility grapples with ri.....»»
It"s not a match: Skill mismatch after job loss can have great impact on career
The loss of your job can be as devastating emotionally as a divorce. It's true that a divorce can actually enhance your marriage skills for the next time around, since the skills needed remain virtually unchanged, but the same cannot be said for job-.....»»
Deer are expanding north, and that"s not good for caribou: Scientists evaluate the reasons why
As the climate changes, animals are doing what they can to adapt. Researchers from UBC Okanagan—which includes partners from Biodiversity Pathways' Wildlife Science Center, the Alberta Biodiversity Monitoring Institute, the University of Alberta, a.....»»
Barley plants fine-tune their root microbial communities through sugary secretions
Different types of barley recruit distinct communities of soil microbes to grow around their roots by releasing a custom mix of sugars and other compounds, according to a new study led by Jacob Malone of the John Innes Center, UK, published in the op.....»»
Language skills key to understanding residential segregation, says study
Language skills are one of the key factors to explain residential segregation and play an important role in understanding immigrant residential environments, new research from the University of Aberdeen has found......»»
WhyLabs AI Control Center offers teams real-time control over their AI applications
WhyLabs launched a new type of AI operations platform: the AI Control Center. The new platform, which offers teams real-time control over their AI applications, was developed by WhyLabs in response to rising security and reliability threats posed by.....»»
Leave policies can disadvantage women in tough times
Female employees with access to family leave policies bear the brunt of economic downturns, according to a new study......»»
Mercedes’ electric G-Wagon is more capable than the gas version
With four motors, deeper fording, and more power, you can forget about the gas version. Enlarge / Electric power has not robbed the G-Wagon of its off-road skills. If anything, it has enhanced them. (credit: Mercedes-Benz).....»»
Giant virus discovered in wastewater treatment plant infects deadly parasite
The single-celled organism Naegleria fowleri ranks among the deadliest human parasites. Researchers around Matthias Horn and Patrick Arthofer from the Center for Microbiology and Environmental Systems Science at the University of Vienna, in an intern.....»»
Comcast Business MDR limits the impact of cyber threats
Comcast Business has expanded its cybersecurity portfolio with the launch of its Comcast Business Managed Detection and Response (MDR) solution. The solution combines an advanced security analytics platform and Security Operations Center (SOC) to hel.....»»
eBook: Cloud security skills
Demonstrating a sound understanding of cloud security key principles and practices opens various professional opportunities. But first, you need the right mix of technical and soft skills to emerge as a leader. Inside this eBook: Why a career in clou.....»»
Apple rolls out the third developer beta round for testing
Apple's third round of developer betas for the current generation has arrived, including iOS 17.5 and macOS Sonoma 14.5.iOS 17Developers participating in Apple's beta program can acquire the new builds from the Apple Developer Center or by updating t.....»»
A harmonious solution to career success for overqualified employees
Overqualified employees can fulfill their career potential if they have the right passion for their work, according to new research by The University of Western Australia......»»
Staying on trend: Research dives into aligning social media skills development to industry expectations
New research from the University of Alabama at Birmingham's Collat School of Business is revealing how college students grasp social media marketing concepts, and what industry leaders are looking for when they enter the workforce......»»
2 former dealership employees who started new marketing firm settle lawsuit
A Massachusetts dealership has settled a lawsuit that accused two former employees of breach of loyalty, misappropriation of trade secrets and other claims for setting up a competing dealer-to-dealer digital marketing agency......»»
Supercomputer simulation reveals new mechanism for membrane fusion
An intricate simulation performed by UT Southwestern Medical Center researchers using one of the world's most powerful supercomputers sheds new light on how proteins called SNAREs cause biological membranes to fuse......»»
A universal framework for spatial biology
Biological processes are framed by the context they take place in. A new tool developed by the Stegle Group from EMBL Heidelberg and the German Cancer Research Center (DKFZ) helps put molecular biology research findings in a better context of cellula.....»»