5 Skills Contact Center Employees Need Beyond Empathy
Call-center employees face stressful situations on a daily basis — irate customers, high targets and more. What skills can help them cope? Continue reading........»»
Bacterial proteins shed light on antiviral immunity
A unique collaboration between two UT Southwestern Medical Center labs—one that studies bacteria and another that studies viruses—has identified two immune proteins that appear key to fighting infections. The findings, published in PLOS Pathogens.....»»
Hybrids replace EVs on industry"s center stage
Consumer preferences shift to hybrids and plug-in hybrids as interest in fully electric vehicles cools......»»
How to watch the Nuggets vs Timberwolves Game 6 live stream
After falling behind 0-2, the Denver Nuggets now have a chance to close out the series early when they take on the Minnesota Timberwolves in Game 6 tonight at the Target Center. A win for Denver would make them just the sixth team in NBA history to w.....»»
NASA researchers bid farewell to "flying laboratory" at Ames Research Center
For many NASA scientists, flying aboard a decked-out Douglas DC-8 plane provided them some unique glimpses of Earth: the Moai on Easter Island, Central Park in New York and Mount Vesuvius in Italy......»»
Sauron’s dark rise is front and center in The Rings of Power S2 teaser
Plus a bonus behind-the-scenes featurette catching us up on all the characters. Charlie Vicker's Sauron is front and center in the teaser for S2 of Lord of the Rings: The Rings of Power. Amazon's Prime Video made a major investment.....»»
AI in Gmail will sift through emails, provide search summaries, send emails
Gmail will soon be able to summarize recent emails from a contact. AI in Gmail summarizes recent emails. [credit: Googl.....»»
Our research shows children produce better pieces of writing by hand. But they need keyboard skills too
Children today are growing up surrounded by technology. So it's easy to assume they will be able to write effectively using a keyboard......»»
Apple, SpaceX, Microsoft return-to-office mandates drove senior talent away
"It’s easier to manage a team that’s happy.” Enlarge (credit: Getty) A study analyzing Apple, Microsoft, and SpaceX suggests that return to office (RTO) mandates can lead to a higher rate of employees, especially s.....»»
Wondershare Filmora for Mobile takes the guesswork out of mobile video editing
If you’re looking for a way to edit videos on your phone even if you have no editing skills, then Filmora Mobile could be the app for you. The post Wondershare Filmora for Mobile takes the guesswork out of mobile video editing appeared first on Pha.....»»
Carvana converting 2nd ADESA auction site into its own inspection, reconditioning center
Online used-vehicle retailer Carvana said it is in the process of converting ADESA Portland. It completed its first such conversion last month, with ADESA Buffalo......»»
FAA initiates environmental impact study for SpaceX Starship launches from Kennedy Space Center
SpaceX's plans to build a Starship launch complex at Kennedy Space Center are moving closer to reality even as it potentially takes over a launch site from neighboring Cape Canaveral Space Force Station......»»
Profit, rules or values: Skills that lead to success on the labor market
There is no specific set of skills that university graduates need in order to be successful professionally. Rather, the required skills vary according to different areas of the labor market and their specific requirements......»»
SpaceX facing FAA review of Starship launches from Kennedy
SpaceX will have to pass an environmental review before it can launch its powerful Starship rocket from the Kennedy Space Center in Florida......»»
Black Basta target orgs with new social engineering campaign
Black Basta, one of the most prolific ransomware-as-a-service operators, is trying out a combination of email DDoS and vishing to get employees to download remote access tools. Black Basta TTPs and newest initial access attempts According to a cybers.....»»
NJ Short Hills Apple Store votes down unionization effort
An effort by some staff at an Apple Store in Short Hills, New Jersey to form a union has failed in a vote among the workers there.Short Pump Town Center Apple StoreOperations lead John Nagy of the of the Short Pump Town Center Apple Store told Bloomb.....»»
SpaceX facing FAA review for Starship launches from Kennedy
SpaceX will have to pass an environmental review before it can launch its powerful Starship rocket from the Kennedy Space Center in Florida......»»
Apple Store workers in Maryland vote in favor of a strike over working conditions
Two years ago, Apple Store workers in Towson, Maryland voted in favor of unionization, making it the first Apple retail location in the United States to unionize. Now, those Apple Towson Town Center employees have authorized a strike, after “a year.....»»
NJ Short Pump Apple Store votes down unionization effort
An effort by some staff at an Apple Store in Short Hills, New Jersey to form a union has failed in a vote among the workers there.Short Pump Town Center Apple StoreOperations lead John Nagy of the of the Short Pump Town Center Apple Store told Bloomb.....»»
Toyota dealer adds $2 million satellite for new battery plant workers
Toyota of Greensboro will open a new $2 million delivery and service center exclusively for 5,100 new employees of automaker's new N.C. battery plant......»»
Maryland Apple Store staff vote in favor of strike action
Workers at the Apple Towson Town Center store in Maryland have backed their union's plan to hold a strike over unresolved issues.Apple Towson Town Center store (Source: Apple)The Towson store unionized in 2022, and representatives had said they were.....»»