5 Skills Contact Center Employees Need Beyond Empathy
Call-center employees face stressful situations on a daily basis — irate customers, high targets and more. What skills can help them cope? Continue reading........»»
VIP Automotive Group, Stellantis dealership face sexual harassment allegations in EEOC lawsuit
Male employees at the Hempstead, N.Y., dealership allegedly harassed female colleagues, creating a hostile work environment, according to the lawsuit......»»
Experimental archaeology sheds light on skill and technique in Bronze Age spear combat
How can we tell whether and how a prehistoric weapon was used? How can we better understand the dexterity and combat skills involved in Bronze Age spear fighting?.....»»
NASA"s Roman space telescope"s "exoskeleton" whirls through major test
A major component of NASA's Nancy Grace Roman Space Telescope just took a spin on the centrifuge at NASA's Goddard Space Flight Center in Greenbelt, Maryland. Called the Outer Barrel Assembly, this piece of the observatory is designed to keep the tel.....»»
Deadly human-wildlife conflict lies at center of Zimbabwe lake and an embattled economy, says author
A Griffith University researcher has shed light on the tragic and often overlooked human-wildlife conflicts surrounding a vast, picturesque lake that supports the livelihoods of villagers in a remote Zimbabwe region......»»
iPhone Mirroring is currently a privacy and legal risk on work Macs
One of the new features of iOS 18 and macOS Sequoia is iPhone Mirroring – but using this with a personal iPhone on a work Mac currently creates a privacy risk for employees, and a legal risk for businesses. The problem, as cybersecurity company.....»»
Dashlane Credential Risk Detection prevents credential-based breaches
Dashlane launched Credential Risk Detection, a solution that continuously monitors and detects at-risk credential activity in real-time across the workforce, whether employees use a password manager or not. The web extension-based solution is the lat.....»»
Linamar finds all N.C. employees safe after Hurricane Helene; recovery efforts continue
The Canadian automotive supplier is slowly getting operations running at two plants in western North Carolina. The full extent of the damage remains unclear......»»
Reconstruction of fruit fly"s anterior visual pathway may lead to insights into animal navigation
UC Santa Barbara neuroscientists have reconstructed the entire anterior visual pathway of a fruit fly, a complex series of connections between the insect's eyes and the navigation center of its brain......»»
Male locusts serve as parasols for females during egg laying in the hot sun
A team of entomologists at Center National de Lutte Antiacridienne's Mauritanian National Desert Locust Center has found that male locusts will mount a female when she is laying eggs during the heat of day......»»
The GALAH fourth data release provides vital data on one million stars in the Milky Way
For the past 10 years, Australia's ARC Center of Excellence in All Sky Astrophysics in 3 Dimensions (ASTRO 3D) has been investigating star formation, chemical enrichment, migration, and mergers in the Milky Way with the Anglo-Australian Telescope (AA.....»»
Orca tally "frustrating" for those trying to save the J, K and L pods
There are only 73 southern resident orcas left in Puget Sound, according to the most recent count released by the Center for Whale Research. It is one of the lowest tallies since the center counted 71 orcas when it began its survey in 1976......»»
Milton "erratically" approaches Florida, likely to become major hurricane
Hurricane Milton was moving "erratically" through the Gulf of Mexico toward Florida on Monday, the US National Hurricane Center said, warning it will likely soon become a major hurricane......»»
SOC teams are frustrated with their security tools
Security operations center (SOC) practitioners believe they are losing the battle detecting and prioritizing real threats – due to too many siloed tools and a lack of accurate attack signal, according to Vectra AI. They cite a growing distrust in v.....»»
Flash flooding kills three in northern Thailand
Flash flooding in popular Thai tourist hotspot Chiang Mai has killed three people, a health official said Sunday, as visitors evacuated hotels through knee-high muddy water and shops closed in the city center......»»
Two elephants die in flash flooding in northern Thailand
Two elephants drowned during flash flooding in popular Thai tourist hotspot Chiang Mai, their sanctuary said Sunday, as local authorities evacuated visitors from their hotels and shops closed in the city center......»»
Indie App Spotlight: ‘GroceryBot’ is an all-in-one planner for grocery shopping
Welcome to Indie App Spotlight. This is a weekly 9to5Mac series where we showcase the latest apps in the indie app world. If you’re a developer and would like your app featured, get in contact. GroceryBot is a new iPhone app that aims to.....»»
Next iOS 18.1 beta could add a new toggle to Control Center
Although Apple didn’t release iOS 18.1 beta 6 this week for whatever reason, they did release new betas of watchOS, tvOS, and visionOS, which can occasionally give hints on Apple’s plans for other platforms. more….....»»
Smaller crossovers, pickups outpace U.S. market in Q3 as affordability challenges remain
Light-vehicle sales slid 2.4 percent in the third quarter, according to preliminary data from the Automotive News Research & Data Center......»»
Smaller crossovers, pickups outpace market in Q3 as affordability challenges remain
Light-vehicle sales slid 2.4 percent in the third quarter, according to preliminary data from the Automotive News Research & Data Center......»»
Switching to a sit-stand desk was a game-changer for me
I’m very late to the sit-stand desk party, I know. My colleague Jeff Benjamin first made the switch way back in 2016, and Apple did the same for all its Apple Park employees in 2018. I’d so far been using a large custom-made desk, but there ar.....»»