Your Silos Are Showing in Your Customer Experience
The challenges of silo-busting can make addressing the problem confounding to even the savviest of organizational leaders. But here’s how to do it. Continue reading........»»
New iOS 18 API brings AirPods setup experience to third-party accessories
When Apple introduced in 2016, the company also unveiled a new, easy and intuitive way to pair wireless accessories to iPhone and iPad. Rather than having to go to Bluetooth settings and press buttons, the system identifies the accessory nearby and.....»»
Grab the Marshall Emberton II for $50 Less!
Marshall's powerful and portable speaker is on sale right now. The post Grab the Marshall Emberton II for $50 Less! appeared first on Phandroid. Marshall’s extensive experience in the audio industry has paved the way for some of the.....»»
Striking new Webb image showing alignment of bipolar jets confirms star formation theories
For the first time, a phenomenon astronomers have long hoped to image directly has been captured by the NASA/ESA/CSA James Webb Space Telescope's Near-InfraRed Camera (NIRCam). In this stunning image of the Serpens Nebula, the discovery lies in the n.....»»
Learn anything with these new customer deals from Udemy
With these new customer deals from Udemy you can learn anything and everything your heart desires. From life skills and hobbies to upskilling for work......»»
From passwords to passkeys: Enhancing security and user satisfaction
In this Help Net Security interview, Julianna Lamb, Stytch CTO, discusses the advantages of passwordless authentication. Eliminating passwords reduces data breaches and improves user experience by simplifying the login process. Lamb also addresses th.....»»
Service teams avert cat-astrophe
Dealership service departments are used to customers complaining their engine is making knocking or pinging sounds. But the service crew at West Herr Chevrolet of East Syracuse in New York recently heard a different engine complaint. "A customer p.....»»
Whatever you do, don’t click this error if you see it pop up
Hackers are showing users fake error messages from Chrome, OneDrive and Microsoft Word and a fake fix to get them to install malware......»»
Softbank plans to cancel out angry customer voices using AI
Real-time voice modification tech seeks to reduce stress in call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been developing "emot.....»»
Softbank unveils plans to cancel out angry customer emotions using AI
Real-time voice modification tech seeks to reduce stress in Japanese call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been develop.....»»
NASA"s LRO spots China"s Chang"e 6 spacecraft on lunar far side
NASA's LRO (Lunar Reconnaissance Orbiter) imaged China's Chang'e 6 sample return spacecraft on the far side of the moon on June 7. Chang'e 6 landed on June 1, and when LRO passed over the landing site almost a week later, it acquired an image showing.....»»
Satellite snaps remarkable image of a huge piece of space junk
Orbital debris removal company Astroscale has shared a remarkable image showing a large piece of space junk up close......»»
iOS 18 dramatically accelerates iPhone 15 Pro Max neural processing
Geekbench results comparing iPhone 15 Pro Max Machine Learning performance in iOS 17 versus iOS 18 are showing that there is a significant speed increase, even in beta.iPhone 15 Pro MaxThe iPhone 15 Pro Max hardware was already a considerable speed i.....»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
Watch the Starliner spacecraft star in its own aurora video
An astronaut aboard the International Space Station has captured a video showing the recently docked Starliner spacecraft with a dramatic aurora backdrop......»»
How to download iPadOS 18 on your iPad right now
The upcoming iPadOS 18 aims to reinvent the tablet experience on Apple's slate with a heap of AI features. Here's how you can experience it on your iPad now......»»
Suicide threats are a weapon of family violence. How can police balance mental health needs with protecting victims?
It's relatively common for perpetrators of family violence to threaten suicide to control a victim-survivor's actions. A study by the Australian Institute of Criminology suggests 39% of women who experience coercive control are subject to perpetrator.....»»
Ultracompact and high-efficiency liquid-crystal-on-silicon light engines for augmented reality glasses
Augmented reality (AR) and virtual reality (VR) are innovative display technologies with the ability to revolutionize the way we interact and experience the world......»»
FrightPix to use Brightcove for new horror streaming service
On Thursday, Brightcove announced the addition of FrightPix, a free horror streaming service, as a media customer......»»
Jessica Kelleher takes over as vice president of customer care at JLR
As JLR prepares for Jaguar's next iteration — an all EV lineup — Jessica Kelleher takes over as vice president of customer care......»»
Akio Toyoda flips rally car during testing
The Toyota chairman opened an R&D Center in Japan by showing a car that he crashed as a symbol of the philosophy he wants employees to use......»»