The Future of Contact Centers: Leveraging Generative AI to Optimize Customer Care
A recent webinar hosted by Interactions explored how AI transforms contact centers and how ‘human-in-the-loop’ tech will make customers and agents happier. Continue reading........»»
The Galaxy S25’s lock screen will have its own AI assistant
The Galaxy S25's lock screen will have a feature called the Now Bar, and what it can do will challenge Siri and Gemini......»»
Arctic Wolf acquires BlackBerry’s Cylance endpoint security assets
Arctic Wolf and BlackBerry announced they have entered into a definitive agreement for Arctic Wolf to acquire BlackBerry’s Cylance endpoint security assets. Cylance is the pioneer of AI-based endpoint protection trusted by thousands of organization.....»»
2D materials boost p-type transistor performance, paving way for future tech
After dominating the electronics industry for decades, conventional silicon-based transistors are gradually approaching their limits, which is preventing engineers from further reducing their size without affecting their performance. To continue adva.....»»
YouTube will let creators choose if their videos are used for AI training
YouTube has recently announced that they are giving creators more control over their content and whether it can be used for AI training. The post YouTube will let creators choose if their videos are used for AI training appeared first on Phandroid......»»
Samsung Care+ now covers free screen repairs
If the display of your Galaxy phone is spoiled, Samsung Care+ will start offering free screen repairs starting in 2025. The post Samsung Care+ now covers free screen repairs appeared first on Phandroid. One of the more easily damaged compo.....»»
Google’s new AI lets users generate images easier
Google has unveiled its new Whisk AI that lets users generate images simply by dragging and dropping them into the prompt. The post Google’s new AI lets users generate images easier appeared first on Phandroid. Thanks to AI, generating i.....»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
Catly does not use generative AI or contain NFTs, devs say
After stirring up controversy at The Game Awards, Catly's devs now say that its teaser trailer does not use AI and that the project is not a blockchain game......»»
I tried out Google’s latest AI tool that generates images in a fun, new way
Google's new AI tool, Whisk, generates images using only other images without requiring text prompts......»»
Study reveals untapped potential in Switzerland"s wood material flows
Switzerland has set itself a goal that is as ambitious as it is necessary: net zero by 2050. One of the most important raw materials on the road to a climate-neutral future is wood. This renewable natural resource binds CO2 from the atmosphere as it.....»»
Moral judgments shape everyday consumption practices, says research
In a new study, a Florida State University marketing researcher and her colleagues have revealed a complex moral landscape underlying everyday consumption practices, particularly relating to self-care, just in time for the holiday shopping season......»»
How the pandemic changed police response to mental health needs in one city
The onset of the COVID-19 pandemic not only threatened individuals' physical health but also seriously strained mental health and access to care. A new study has analyzed police data from one U.S. city before and after the start of the pandemic to ex.....»»
Samsung’s phone repair service is getting a big upgrade in January
Have a Samsung Galaxy device and subscribe to Care+? You're getting a new perk starting in January......»»
You can now try out ChatGPT Search for free
ChatGPT Search, OpenAI's Perplexity AI replication, is now free to use for everybody, not just paid subscribers......»»
The most common iPhone 16 problems (and how to fix them)
Apple's new iPhone 16 lineup packs in powerful new AI features and more, but the new iPhones aren't without their growing pains. Here are some common problems you may encounter — and how to fix them......»»
Secure your family’s digital future with pCloud’s limited-time holiday bundles [up to 60% off]
This holiday season, pCloud, the trusted cloud storage provider for over 20 million users worldwide, is offering 9to5Mac readers an unprecedented chance to safeguard their family’s digital life at unbeatable prices. Don’t miss this rare opportuni.....»»
Risk Aperture AI360 manages AI-specific vulnerabilities and threats
Risk Aperture launched AI360, a solution designed to address the growing cybersecurity risks posed by artificial intelligence (AI). AI360 leverages proprietary algorithms, predictive analytics, and machine learning to deliver actionable insights, he.....»»
Apple Intelligence isn"t hugely important, says an iPhone user survey done too early
The addition of AI features like Apple Intelligence are not impressive to consumers, a survey of Apple and Samsung smartphone owners claims, but the timing of the survey may have skewed the results.Image Playground, which survey respondents wouldn't.....»»
Collaborative power of AI and citizen science can advance Sustainable Development Goals
Citizen science and artificial intelligence (AI) offer immense potential for tackling urgent sustainability challenges, from health to climate change. Combined, they offer innovative solutions to accelerate progress on the UN Sustainable Development.....»»
Cost of retail crime up 40% over two years, Australian research shows
A new retail crime study has revealed escalating challenges for the retail sector, with shoplifting, employee theft, fraud and customer aggression rising to record levels......»»