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The Future of Contact Centers: Leveraging Generative AI to Optimize Customer Care

A recent webinar hosted by Interactions explored how AI transforms contact centers and how ‘human-in-the-loop’ tech will make customers and agents happier. Continue reading........»»

Category: itSource:  cmswireAug 31st, 2023

Apple"s new Photos app will utilize generative AI for image editing

A new teaser on Apple's website could be indicative of some of the company's upcoming software plans, namely a new version of its ubiquitous Photos app that will tap generative AI to deliver Photoshop-grade editing capabilities for the average consum.....»»

Category: appleSource:  appleinsiderRelated News13 hr. 56 min. ago

Secret Apple "Project ACDC" to pioneer AI chips for data centers

Amidst a high-stakes AI race, Apple is forging ahead with "Project ACDC," a secret initiative recently come to light that develops proprietary AI chips for data centers.Apple launches 'Project ACDC' to pioneer AI chips for data centersUnder the inter.....»»

Category: appleSource:  appleinsiderRelated News13 hr. 56 min. ago

9to5Mac Daily: May 6, 2024 – Last-minute Apple event expectations, future iPhone rumors

Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Subscrib.....»»

Category: topSource:  marketingvoxRelated News17 hr. 56 min. ago

iPhone 17 Pro rumored to get 12GB of RAM

A new rumor suggests the iPhone 17 Pro, due in 2025, will increase to 12GB of RAM and have a more narrow Dynamic Island cutout.The Dynamic Island cutout could get smaller in future modelsApple won't reveal the iPhone 16 lineup until September 2024, b.....»»

Category: appleSource:  appleinsiderRelated News17 hr. 56 min. ago

Mercedes dealership sued for allegedly not revealing used car had flood damage

A customer has accused a South Carolina dealership group of fraud, negligence, breach of contract and a consumer protection law violation for failing to disclose the used 2018 Mercedes-Benz E300 she bought had flood damage......»»

Category: topSource:  autonewsRelated News18 hr. 56 min. ago

Art-based approaches can encourage fresh perspectives on the future

Art can contribute to futures thinking in various ways, such as inspiring alternative futures through mediums like science fiction in films and literature, encapsulating future scenarios through artistic illustrations, and posing thought-provoking qu.....»»

Category: topSource:  physorgRelated News19 hr. 24 min. ago

China publishes world"s first high-definition lunar geologic atlas

China has released a geologic atlas set of the global moon with a scale of 1:2.5 million, which is the first complete high-definition lunar geologic atlas in the world, providing basic map data for future lunar research and exploration......»»

Category: topSource:  physorgRelated News19 hr. 24 min. ago

Turbid waters keep the coast healthy, finds study

To preserve the important intertidal areas and salt marshes off our coasts for the future, we need more turbid water. That is one of the striking conclusions from a new study conducted by a Dutch-Chinese team of researchers and published in Nature Ge.....»»

Category: topSource:  physorgRelated News22 hr. 56 min. ago

Animal behavior research better at keeping observer bias from sneaking in—but there"s still room to improve

Animal behavior research relies on careful observation of animals. Researchers might spend months in a jungle habitat watching tropical birds mate and raise their young. They might track the rates of physical contact in cattle herds of different dens.....»»

Category: topSource:  physorgRelated News22 hr. 56 min. ago

Microsoft just gave us a first look at the future of its DNS services

Zero Trust DNS is coming, but Microsoft is still not exactly sure when......»»

Category: topSource:  marketingvoxRelated NewsMay 6th, 2024

iOS 18 rumored to include Humane Ai Pin-style iMessage summary feature using AI

We’ve been hearing a lot of rumors about iOS 18 having new AI-powered features, since Apple CEO Tim Cook himself has confirmed many times that the company has been working on generative AI features. Now a report claims that iPhone and iPad users wi.....»»

Category: topSource:  informationweekRelated NewsMay 6th, 2024

Moving data from your old phone to a new Android phone could lot faster

In the future, setting up and moving data from your old Android phone to your new Android phone could be a lot faster. The post Moving data from your old phone to a new Android phone could get a lot faster appeared first on Phandroid. When.....»»

Category: asiaSource:  phandroidRelated NewsMay 6th, 2024

McAfee and Intel collaborate to combat deepfakes with Deepfake Detector

McAfee has unveiled enhancements to its AI-powered deepfake detection technology leveraging the power of the NPU in Intel Core Ultra processor-based PCs. The advanced AI-powered technology that underpins McAfee Deepfake Detector (previously known as.....»»

Category: securitySource:  netsecurityRelated NewsMay 6th, 2024

Splunk Asset and Risk Intelligence accelerates security investigations

Splunk announced Splunk Asset and Risk Intelligence, a solution designed to power the SOC of the future by helping businesses streamline compliance, reduce cyber risk and eliminate the sources of shadow IT. This new addition builds upon Splunk’s ro.....»»

Category: securitySource:  netsecurityRelated NewsMay 6th, 2024

Nanotech opens door to future of insulin medication

An international team, led by researchers from Australia, have developed a system using nanotechnology that could allow people with diabetes to take oral insulin in the future. The researchers say the new insulin could be eaten by taking a tablet or.....»»

Category: topSource:  physorgRelated NewsMay 4th, 2024

New discovery of a mechanism that controls cell division

Researchers at Umeå University, Sweden, have discovered that how a special protein complex called the Mediator moves along genes in DNA may have an impact on how cells divide. The discovery may be important for future research into the treatment of.....»»

Category: topSource:  physorgRelated NewsMay 3rd, 2024

Trellix Wise automates security workflows with AI, streamlining threat detection and remediation

Trellix has unveiled Trellix Wise, a powerful suite of traditional and Generative Artificial Intelligence (GenAI) tools to drastically reduce cyber risk. Trellix Wise extends across the Trellix XDR Platform to discover and neutralize threats more eff.....»»

Category: securitySource:  netsecurityRelated NewsMay 3rd, 2024

Lenovo launches AI-based Cyber Resiliency as a Service

Lenovo has launched its new AI-based Cyber Resiliency as a Service (CRaaS) leveraging Lenovo device telemetry and the Microsoft security software portfolio including Microsoft Copilot for Security and Defender for Endpoint. With AI offering protectio.....»»

Category: securitySource:  netsecurityRelated NewsMay 3rd, 2024

Research shows bumblebee nests are overheating due to climate change, threatening future populations

As a result of the climate crisis, global warming is driving up temperatures around the world—and bumblebees, like humans, are struggling to cope with homes that can't beat the heat......»»

Category: topSource:  physorgRelated NewsMay 3rd, 2024

Tim Cook: Apple has advantages that will set its generative AI apart from the competition

Following on from the announcement of Apple’s second quarter fiscal 2024 results, Apple CEO Tim Cook joined the company’s chief financial officer Luca Maestri on a call with investors. During this call, Cook again teased Apple’s upcoming genera.....»»

Category: topSource:  pcmagRelated NewsMay 3rd, 2024