My Top 3 Lessons Learned as a CX Leader
Here are the three biggest lessons learned that have helped frame my thinking as a CX leader. Continue reading........»»
Toxic chemicals from Ohio train derailment lingered in buildings for months
New study offers lessons on how to better protect communities from disasters. Enlarge / This video screenshot released by the US National Transportation Safety Board (NTSB) shows the site of a derailed freight train in East Pale.....»»
Overheard: Own your mistakes, then make it right
Service departments should go out of their way to do something different for a customer who didn't receive top-notch care, said Mindi Williams, service manager at CMA's Colonial Subaru in Chesterfield, Va., on "CMA's Moving Lives Forward Podcast.".....»»
CDK wins DMS contract extension with Sonic Automotive
The contract extension with Sonic is a win for market leader CDK, which faced challenges over the summer after two cyberattacks......»»
Bears have learned to open doors in California town
Owning a home in Southern California isn't just a dream for humans. Apparently, the bears want in on the market too......»»
Having Trouble with your iPhone 16 Pro’s Touchscreen? You’re Not Alone
Apple hasn't currently commented on the issue yet. The post Having Trouble with your iPhone 16 Pro’s Touchscreen? You’re Not Alone appeared first on Phandroid. If there’s anything that we’ve learned over the years w.....»»
“Not smart”: Philly man goes waaaay too far in revenge on group chat rival
Philly man pleads guilty to some spectacularly bad behavior. Enlarge / Guys, it was just a group chat! Over fantasy football! (credit: John Lamb | Getty Images) Philadelphia has learned its lesson the hard way: football.....»»
How a bacterial pathogen that causes dysentery manipulates molecular activity to assure its survival
Virginia Tech researchers have learned how bacteria manipulate molecules to infect the host organism. Daniel Capelluto and his research team have discovered the mechanism by which the bacterial pathogen Shigella flexneri, the causative agent of dysen.....»»
How plants keep viruses from passing to their progeny
Scientists have learned how plants keep viruses from being passed to their offspring, a finding that could ensure healthier crops. The discovery could also help reduce the transmission of diseases from mothers to human children......»»
Microplastics: Meant to last, just not forever and not in our bodies
Megan Hill is an assistant professor of chemistry and leader of the Hill Lab in Colorado State University's College of Natural Sciences. Her research leverages organic chemistry to design advanced polymeric materials for applications in sustainabilit.....»»
India condemns Iran supreme leader"s comments on treatment of minorities
India condemns Iran supreme leader"s comments on treatment of minorities.....»»
iPhone 16 battery uses electric glue that will make it easier to repair
A few days ago, we learned that the iPhone 16 Pro and 16 Pro Max batteries would be more expensive to replace than other models. I speculated … The post iPhone 16 battery uses electric glue that will make it easier to repair appeared first on.....»»
The iPhone 16 is more repairable than ever, here’s what changed
Apple’s iPhone 16 launch is just a couple days away. Alongside the first reviews dropping, we have also learned some new details about the device’s repairability. There are several interesting internal changes that make this the most repairable i.....»»
The iPhone 16 is more repairable than ever, here’s what’s changed
Apple’s iPhone 16 launch is just a couple days away. Alongside the first reviews dropping, we have also learned some new details about the device’s repairability. There are several interesting internal changes that make this the most repairable i.....»»
Scientists show how pregnancy changes the brain in innumerable ways
Neuroscientist Liz Chrastil got the unique chance to see how her brain changed while she was pregnant and share what she learned in a new study that offers the first detailed map of a woman's brain throughout gestation......»»
Optogenetic control reveals collective cell behavior
New research led by the Institute for Bioengineering of Catalonia (IBEC) has studied the migratory movement of groups of cells using light control. The results show that there is no leader cell that directs the collective movement, as previously thou.....»»
Apple just proved it learned from the Touch Bar’s failure
Apple’s Touch Bar was a failure, but the iPhone 16’s new Camera Control shows that Apple has learned from its past mistakes in order to make something better......»»
Which iPhone 16 did you buy? Or are you holding fire? [Poll]
When we ran a poll before the keynote, more than 9,000 of you voted, and almost exactly half of you said that you didn’t plan to buy an iPhone 16. Among those who did, the iPhone 16 Pro Max was the clear leader, with the two base models seeing a.....»»
The Coast Guard’s OceanGate Hearings Start Next Week—but Key Witnesses Won’t Appear
Because, according to sources, they’d plead the Fifth, the witness list is missing key executives and staff with knowledge of the fatal Titanic expedition, raising questions about just how much can be learned from this investigation......»»
Top priorities for federal cybersecurity: Infrastructure, zero trust, and AI-driven defense
In this Help Net Security, Erica Banks, VP and a leader in Booz Allen’s civilian services business, discusses the Federal Cybersecurity Strategy’s role in safeguarding national assets. Banks outlines key areas for improvement, including funding,.....»»
Lessons from the biggest business tax cut in US history
Congress is spoiling for a tax battle in 2025. Key parts of the 2017 Tax Cuts and Jobs Act are set to expire. Most urgent to many voters are sunsetting provisions aimed at households, including the more generous Child Tax Credit. But renewing the law.....»»