Measuring CX: Why You"re Doing It All Wrong
We get lost in CX metrics acronym bingo, and use these as the defining standard of our CX program. There's a better way. Continue reading........»»
Accused of using algorithms to fix rental prices, RealPage goes on offensive
RealPage faces multiple antitrust lawsuits, promises "The Real Story" online. Enlarge RealPage says it isn’t doing anything wrong by suggesting to landlords how much rent they could charge. In a move to reclaim its ow.....»»
My all-time favorite Kindle just got a huge Prime Day discount. Here’s why you should buy it
If you want a good e-reader, you can't go wrong with a Kindle. My favorite Kindle has received a huge discount during Prime Day 2024 and you should buy one......»»
macOS Sequoia beta review: yet again small but welcome changes
Until Apple Intelligence arrives, the new macOS Sequoia only has a few distinct updates, but as ever, you won't want to go back to macOS Sonoma.The new macOS Sequoia on an iMacThere is nothing wrong with 2023's macOS Sonoma, and apart from the promis.....»»
Cosmic wrestling match: New model reveals what the color of a galaxy tells about its distance
A Ludwig Maximilian University (LMU) team has furnished a model for revealing what the color of a galaxy tells about its distance, to be used for measuring cosmic structures......»»
SpaceX rocket accident leaves company"s Starlink satellites in wrong orbit
A SpaceX rocket has failed for the first time in nearly a decade, leaving the company's internet satellites in an orbit so low that they're doomed to fall through the atmosphere and burn up......»»
ChatGPT may have more paid subscribers than this popular streaming service
The company has also revealed a five-tier scale for measuring its AI system capabilities......»»
Hubble measures the distance to a supernova
Measuring the distance to truly remote objects like galaxies, quasars, and galaxy clusters is a crucial task in astrophysics, particularly when it comes to studying the early universe, but it's a difficult one to complete......»»
Belle II experiment reports the first direct measurement of tau-to-light-lepton ratio
The Belle II experiment is a large research effort aimed at precisely measuring weak-interaction parameters, studying exotic hadrons (i.e., a class of subatomic particles) and searching for new physical phenomena. This effort primarily relies on the.....»»
Scientists develop novel model and dataset for ocean dissolved oxygen monitoring
Chinese scientists have recently developed a novel method for measuring dissolved oxygen (DO) levels in the ocean and a new dataset for monitoring dissolved oxygen concentration (DOC) of global oceans......»»
Measuring the doughnut: A good and ecological life is possible for all
Today, humanity is not treating the Earth sustainably. Global warming, deforestation and a decline in biodiversity are causing problems for our planet. For many, this status quo leads to pessimism: Is it even possible to create an ecological and good.....»»
How listening for the right buzz keeps mosquitoes from mating with the wrong species
Researchers from Nagoya University in Japan have uncovered how the yellow fever mosquito and Asian tiger mosquito distinguish their own species from others. Males from these species listen for the specific frequencies of sound made by the flapping wi.....»»
Maybe I had the Sonos Ace headphones all wrong
You don't actually need to already own the wireless speakers to enjoy the Sonos Ace headphones — and maybe that's exactly how Sonos wants it......»»
Research investigates employment match quality
The quality of an employment match is an important aspect of understanding labor market dynamics, according to Professor Michèle Belot, but measuring match quality presents many challenges......»»
I was wrong about the new iPad Pro’s nano-texture display
When Apple announced the new nano-texture display option for the new iPad Pro, I was skeptical. I assumed that nano-texture would cancel out a lot of the benefits of the new Ultra Retina XDR display. But after spending a few weeks with the new na.....»»
MagSafe Monday: Belkin Wireless Charger improves over Apple’s design
has been the standard for many years, and while there is nothing wrong with it, it has not changed since its original design. I like the concept of a simple MagSafe cable to keep in my bag, and I recently picked up the Belkin Wireless Charger which.....»»
With AI Tools, Scientists Can Crack the Code of Life
Google’s AI research lab DeepMind is steadily building knowledge of how genes and their products work inside the body—and how and why they sometimes go wrong......»»
Rude at work? Feeling guilty can make you a better, kinder worker
We've all done it. A bad night's sleep or a tough commute made us cranky, and we lashed out at a coworker who did nothing wrong. What can we do to make up for it?.....»»
Opinion: I want to keep my child safe from abuse—but research tells me I"m doing it wrong
Child sexual abuse is uncomfortable to think about, much less talk about. The idea of an adult engaging in sexual behaviors with a child feels sickening. It's easiest to believe that it rarely happens, and when it does, that it's only to children who.....»»
ChatGPT really isn"t great at answering programming questions yet
Study claims generative AI wrong than it is right when it comes to coding queries......»»
NASA launches ground-breaking climate change satellite
A tiny NASA satellite was launched Saturday from New Zealand with the mission of improving climate change prediction by measuring heat escaping from Earth's poles for the first time......»»