How to Deliver a Customer-Centric Digital Customer Experience
Why are customers not satisfied and brands, all too often, not seeing the desired ROI on their investments? Time to make CX more personal. Continue reading........»»
New iOS 18 API brings AirPods setup experience to third-party accessories
When Apple introduced in 2016, the company also unveiled a new, easy and intuitive way to pair wireless accessories to iPhone and iPad. Rather than having to go to Bluetooth settings and press buttons, the system identifies the accessory nearby and.....»»
Grab the Marshall Emberton II for $50 Less!
Marshall's powerful and portable speaker is on sale right now. The post Grab the Marshall Emberton II for $50 Less! appeared first on Phandroid. Marshall’s extensive experience in the audio industry has paved the way for some of the.....»»
Learn anything with these new customer deals from Udemy
With these new customer deals from Udemy you can learn anything and everything your heart desires. From life skills and hobbies to upskilling for work......»»
Scientists devise algorithm to engineer improved enzymes
Scientists have prototyped a new method for "rationally engineering" enzymes to deliver improved performance. They have devised an algorithm, which takes into account an enzyme's evolutionary history, to flag where mutations could be introduced with.....»»
From passwords to passkeys: Enhancing security and user satisfaction
In this Help Net Security interview, Julianna Lamb, Stytch CTO, discusses the advantages of passwordless authentication. Eliminating passwords reduces data breaches and improves user experience by simplifying the login process. Lamb also addresses th.....»»
EU says Apple has ‘very serious’ issues for not complying with DMA
Apple this year announced a series of changes when it comes to the App Store in the EU, as the Digital Markets Act (DMA) antitrust legislation came into force in March. However, the European Commission doesn’t seem satisfied with the changes Apple.....»»
Guest commentary: Charity event shows why design work isn"t meant to be fully digital
The Father's Day benefit in Grosse Pointe Shores, Mich., illustrates the power of real-life gatherings in an industry pushing to be more virtual......»»
Digital public archaeology: Excavating data from digs done decades ago and connecting with today"s communities
The ancestors of Alaska Native people began using local copper sources to craft intricate tools roughly 1,000 years ago. Over one-third of all copper objects archaeologists have found in this region were excavated at a single spot, named the Gulkana.....»»
These amazing projectors deliver incredible images and stunning sound
Discover the projector that "looks better and sounds perfect".....»»
Clever macOS malware delivery campaign targets cryptocurrency users
Cryptocurrency users are being targeted with legitimate-looking but fake apps that deliver information-stealing malware instead, Recorded Future’s researchers are warning. The threat actor behind this complex scheme is going after both Windows.....»»
Observations explore stellar content of nearby young open cluster Berkeley 59
Astronomers from India and Thailand have observed a young nearby open cluster known as Berkeley 59. Results of the observational campaign, published June 12 on the pre-print server arXiv, deliver essential information regarding low-mass stellar and s.....»»
Service teams avert cat-astrophe
Dealership service departments are used to customers complaining their engine is making knocking or pinging sounds. But the service crew at West Herr Chevrolet of East Syracuse in New York recently heard a different engine complaint. "A customer p.....»»
Ultrasound beam triggers "nanodroplets" to deliver drugs at exactly the right spot
Conventional drug delivery is often like cracking a nut with a sledgehammer. Whether the drug is swallowed, injected, inhaled, or absorbed through the skin, it ultimately diffuses to most parts of the body, including those where it isn't needed—or.....»»
Softbank plans to cancel out angry customer voices using AI
Real-time voice modification tech seeks to reduce stress in call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been developing "emot.....»»
Softbank unveils plans to cancel out angry customer emotions using AI
Real-time voice modification tech seeks to reduce stress in Japanese call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been develop.....»»
TikTok is about to change forever
TikTok is introducing AI-generated digital avatars for creators and brands to use. Here's how it's going to change things......»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
How to download iPadOS 18 on your iPad right now
The upcoming iPadOS 18 aims to reinvent the tablet experience on Apple's slate with a heap of AI features. Here's how you can experience it on your iPad now......»»
Suicide threats are a weapon of family violence. How can police balance mental health needs with protecting victims?
It's relatively common for perpetrators of family violence to threaten suicide to control a victim-survivor's actions. A study by the Australian Institute of Criminology suggests 39% of women who experience coercive control are subject to perpetrator.....»»
tvOS 18 Officially Supports These Apple TV Models
With all the attention on iOSS 18, iPadOS 18, macOS 15, and even watchOS 11, Apple TV users may have missed the tvOS 18 announcement. At WWDC 2024, Apple confirmed the next version of tvOS, the operating system that powers the company’s digital.....»»