How Do You Teach Empathy?
Contact center specialists need empathy to succeed in their roles. Here are some methods of teaching it. Continue reading........»»
Ways to Build and Maintain an Engaging Training Class Through Stories
What’s the best way to teach a new concept or skill? By using stories, of course! They are an engaging way to connect with your students, and can be used to teach anything from basic math concepts to marketing strategies.In this article, weR.....»»
What this entirely fake Iron Age civilization can teach us about how we view art
The art pieces of ‘The Civilization of Llhuros’ are made from simple household objects. But they take on new meaning when they’re presented as ancient art. Invented civilizations are usually thought of as the stuff of sci-fi nove.....»»
Glasgow School of Art presents 10 postgraduate design projects
Dezeen School Shows: an app that teaches human anatomy by visualising organs as baked goods and a musical elephant that helps teach children new languages are included in Dezeen's latest school show by students at Glasgow School of Art. Read more.....»»
From the London subway strike to the Black Death: What past crises can teach us about the future of work
By analyzing how leaders have reacted to past crises, a new University at Buffalo School of Management study reveals what the workplace of the future might look like......»»
Why this company thinks music videos (and cowboy hats) can teach online security
In January 2021, Rachel Tobac came up with a silly take on a serious topic: A sea shanty-like video in which she sang a tale about the importance of password security and multi-factor authentication. It came complete with a hauntingly harmonized chor.....»»
Dealing with angry customers on social media? De-escalate with active listening and empathy
Researchers from Vrije Universiteit Amsterdam, Dartmouth College, Babson College, and LUISS University published a new paper in the Journal of Marketing that shows how to de-escalate customer anger on social media sites by using language that signals.....»»
Doctors Need to Learn to Talk about Suicide
Medical schools have neglected suicide, one of the leading causes of death. Teaching specific skills, including empathy, can help doctors save lives.....»»
TikTok to teach influencers about US mid-term election rules
The platform says it is to do more to ensure influencers understand that it prohibits paid political ads......»»
First synthetic embryos: The scientific breakthrough raises serious ethical questions
Children, even some who are too young for school, know you can't make a baby without sperm and an egg. But a team of researchers in Israel have called into question the basics of what we teach children about the birds and the bees, and created a mous.....»»
Old age isn"t a modern phenomenon: Many people lived long enough to grow old in the olden days, too
Every year I ask the college students in the course I teach about the 14th-century Black Death to imagine they are farmers or nuns or nobles in the Middle Ages. What would their lives have been like in the face of this terrifying disease that killed.....»»
Robot helps reveal how ants pass on knowledge
Scientists have developed a small robot to understand how ants teach one another......»»
Graphic: Many States That Restrict or Ban Abortion Don"t Teach Kids about Sex and Pregnancy
States that protect abortion rights tend to have more comprehensive sex ed policies.....»»
Graphic: Many States That Restrict or Ban Abortion Don"t Teach Kids About Sex and Pregnancy
States that protect abortion rights tend to have more comprehensive sex ed policies.....»»
What Harry Potter can (and can"t) teach us about economics
A new paper in Oxford Open Economics, published by Oxford University Press, explores "Potterian economics"—the economics of the world of J.K. Rawling's Harry Potter series. Comparing such economics with professional economic models indicates that w.....»»
What Turtles Can Teach Humans About the Science of Slow Aging
New data shows that several types of the shelled reptiles can slow—and even stop—aging if the environmental conditions are right......»»
The TikTok beauty filters that will teach you how to apply makeup
When you hear "beauty filters," you probably think of the typical TikTok and Instagram filters that add makeup and sometimes alter your facial features, all in the pursuit of a prescribed beauty standard. Grace Choi's beauty filters don't do that &md.....»»
What is emotional labor, and how do we get it wrong?
The term "emotional labor" is applied to an array of home-based activities—from keeping mental to-do lists, to remembering to call your in-laws on their birthdays. Some advocate the need to teach boys emotional labor, or identify it as the unpaid j.....»»
Microsoft Teams could help teach you new languages without any effort
Android and iOS Microsoft Teams users will get this cool feature soon......»»
What sea cucumbers can teach us about self-defense
Genome mining techniques have helped to explain how sea cucumbers produce defensive chemicals that enable them to fend off foes in the murky depths......»»
"Reductive" models of well-being education risk failing children, researchers warn
In a new compendium of academic analysis, researchers argue that despite decades of investment in "positive education"—such as programs to teach children happiness and mindfulness—schools still lack a proper framework for cultivating pupil well-b.....»»