Enough Already With Customer Feedback. Make Your Move
Sure, listening to customers is important. Too much of it can be counterproductive, though. Continue reading........»»
I replaced Google Assistant with Amazon Alexa and haven’t looked back
A year ago, I decided to switch from Google Assistant to Amazon Alexa for my smart home duties. Now, 12 months later, I reflect on whether it was a good move......»»
NetSPI introduces external attack surface management solutions
NetSPI introduced three tiers of external attack surface management (EASM) solutions, delivered through the The NetSPI Platform. The new offerings address the evolving needs of NetSPI’s global customer base, to move toward a continuous threat e.....»»
Apple says EU interoperability laws pose severe privacy risks
Apple has published a white paper that backs the European Union's policy of interoperability between rival technology firms, but says the law is open to risky interpretation.EU asks Apple to open up iPhone to competitorsIn a similar move to its March.....»»
$2 per megabyte: AT&T mistakenly charged customer $6,223 for 3.1GB of data
Texas police officer switched to AT&T FirstNet and got a horrible surprise. An AT&T customer who switched to the company's FirstNet service for first responders got quite the shoc.....»»
How one state"s repeal of a prison "pay-to-stay" law could guide national reform
Nearly every state requires incarcerated individuals to pay for room, board and basic services under so-called "pay-to-stay" laws. In 2019, Illinois became one of the first to repeal such a law—a move that prompted Brittany Friedman, assistant prof.....»»
A push to cool Australian cities may inadvertently increase our skin cancer risk, unless we act
Picture this: you're working from home and it's sweltering outside. You venture out for a coffee and move between patches of shade as you go. Good thing you wore your sunglasses, because the glare of the new footpath almost blinds you. You order your.....»»
Apple faces criminal complaints over Congo conflict minerals and customer deception
Apple is facing criminal complaints by the Democratic Republic of Congo (DRC), which accuses the company of illegally using conflict minerals, also known as “blood minerals.” The terms refer to minerals sourced from illegal sources who employ chi.....»»
Image: Artemis II core stage moves to High Bay 2
In this image from Dec. 11, 2024, the 212-foot-tall SLS (Space Launch System) core stage is lowered into High Bay 2 at the Vehicle Assembly Building at NASA's Kennedy Space Center in Florida. With the move to High Bay 2, NASA and Boeing technicians n.....»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
Cost of retail crime up 40% over two years, Australian research shows
A new retail crime study has revealed escalating challenges for the retail sector, with shoplifting, employee theft, fraud and customer aggression rising to record levels......»»
Video: A biologist explains how animals move
For millennia, humans have observed and have been inspired by the ways that animals move. Some researchers theorize that paintings in famous caves like Chauvet and Lascaux, made more than 30,000 years ago, were designed to show the ways a horse might.....»»
How CEO pay and analyst feedback influence innovation
West Virginia University research shows the stock market shapes chief executive officers' commitments to innovation through mechanisms that range from CEO pay packages to feedback from financial analysts......»»
Apple Watch just gained a helpful new feature for inspiring you to stay active
Apple Watch recently learned a new trick for customers who need to take a rest day, week, or month without breaking an Activity streak. watchOS 11 and iOS 18 let users temporarily pause Activity rings, checking off a highly requested customer feature.....»»
DOJ forced Apple to hand over customer call and message data without the required authorization
An official government report has concluded that the Trump-era Department of Justice (DOJ) did not obtain the required authorizations before demanding customer call and message data from Apple and others. It also failed to obtain authorization fro.....»»
Deals: M2 iPad Air now $130 off, Navy Alpine Loop, 25W Apple MagSafe Charger 29% off, Sonos Ace $100 off, more
Today’s best deals are headlined by a particularly notable offer on the most affordable M2 iPad Air down at one of the best prices ever – you can now score the 11-inch model at $130 off the going rate for today only. Then we move over to nearly 3.....»»
The death of a robot designed for autistic children proves Apple"s on-device AI is the right path
The Moxie robot that used cloud processing for a large language model was designed to be a companion and education tool for autistic children, and it's being unceremoniously shut down by the owners. This absolutely insensitive and destructive move pr.....»»
Eset Premium review: 2024 improvements aren’t enough
I reviewed Eset's Premium antivirus plan to find out if it offers enough value in malware protection, privacy, and customer support......»»
Providing performance information of peers is effective management tool if done in correct setting, study finds
More and more companies are gathering performance data on their employees and sharing that data among their staff. Their hope: that those employees who receive feedback that their own performance is lower than their colleagues' will be more motivated.....»»
iOS 18.2 makes Apple Photos better with these five changes
Apple’s Photos app got a major redesign in iOS 18, and not all of the changes have been well received. Fortunately, Apple’s listened to feedback and has made five key changes to Photos in iOS 18.2. more….....»»
Deals: M4 iPad Pro $400 off, Magic Keyboard $113 off, Apple Solo Loops from $17, Find My gear, more
The post-Black Friday deals roll on today with our headliner that delivers a massive $400 price drop on Apple’s 2TB 13-inch M4 iPad Pro – this one likely won’t last long. From there, we move over to as much as $113 in savings on the latest M4 i.....»»