Determine the Actual Root Cause of Customer Experience Problems
How do you fix broken customer experience and other business problems? Get to the root cause of the problem — the actual root cause. Continue reading........»»
Smart scanning for better pumpkins: New tech helps measure taste and quality in seconds
Pumpkins are more than just Halloween decorations—they're a beloved ingredient in many kitchens. But how can we determine which pumpkins are the best?.....»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
The most common iPhone 16 problems (and how to fix them)
Apple's new iPhone 16 lineup packs in powerful new AI features and more, but the new iPhones aren't without their growing pains. Here are some common problems you may encounter — and how to fix them......»»
Why do we get headaches from drinking red wine?
It's not the tannins or sulfites after all. Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,00.....»»
Why does red wine cause headaches? Research points to a compound found in the grapes" skin
Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,000 years. As chemists specializing in winemaking, we wanted to try to figure out the source of these headaches......»»
Cost of retail crime up 40% over two years, Australian research shows
A new retail crime study has revealed escalating challenges for the retail sector, with shoplifting, employee theft, fraud and customer aggression rising to record levels......»»
Rapid evolution: African clawed frog sex determination challenges prevailing theory
Researchers at McMaster University have uncovered unexpected diversity in the genetic processes that determine the sex of the African clawed frog, a significant discovery in what was already one of the most widely studied amphibians in the world......»»
EV drivers are not going back to gas cars, global survey says
Nearly all current owners of EVs are either satisfied with the experience, and 92% of them plan to buy another EV, according to a global survey. .......»»
Sony WH-1000XM4 headphones are down to just $200
Experience active noise-cancelling like never before with the Sony WH-1000XM4 Wireless Headphones, now on sale for just $200!.....»»
F1 Arcade trip report: Great sims make for a compelling experience
It's like Top Golf, but with F1 simulators instead. Formula 1’s recent popularity still feels a little strange to longtime fans of the sport, particularly in the US, where it h.....»»
Creating a global map of different physics laboratory classes
Physics lab courses are vital to science education, providing hands-on experience and technical skills that lectures can't offer. Yet, it's challenging for those in Physics Education Research (PER) to compare course to course, especially since these.....»»
Unhappy with One UI 7 animations? Samsung says they’re going to get better
The One UI 7 beta has been out for about a week, but fans report sluggish animations and a less-than-pleasant user experience......»»
A new test shows Microsoft Recall’s continued security problems
Microsoft's Recall feature and its new security standards are being tested by Windows Insiders again, and still creating problems......»»
Apple Vision Pro gets more comfortable with Kontor Head Strap
A medical vendor with decades of experience making medical-grade head gear has revealed a new strap to make the Apple Vision Pro hugely more comfortable.ResMed Kontor Head Strap for Apple Vision Pro - Image Credit: ResMedLike other headsets, the Appl.....»»
Apple now selling medical expert-designed Vision Pro accessory that solves top user complaint
Aside from the $3500 starting price, there’s one common complaint about Apple Vision Pro that most customers experience. Apple has worked with an unlikely partner to provide a solution that the Cupertino firm will sell directly. more….....»»
Intel Arc B580 review: A $249 RTX 4060 killer, one-and-a-half years later
Intel has solved the biggest problems with its Arc GPUs, but not the timing. Intel doesn't have a ton to show for its dedicated GPU efforts yet. After much anticipation, many dela.....»»
How to customize your social media by finding and making Bluesky feeds
Feeds are lists users on Bluesky create to customize their experience on the site. Here's how you can find feeds and create your own......»»
New Genmoji ad showcases creations that definitely were not made with Apple Intelligence
Apple's latest ad shows off Genmoji, or at least the idea of generating whatever emoji you want with Apple Intelligence, but the creations shown are clearly not representative of the actual tool.These Genmoji aren't quite as fun as the ones shown in.....»»
One of the biggest OLED TVs you can buy is $2,000 off today
It’s time to experience colors, contrast, and motion handling on an all-new level. Today, the monolithic LG 83-inch B4 Series OLED is marked down to $2,500......»»
Apple Watch just gained a helpful new feature for inspiring you to stay active
Apple Watch recently learned a new trick for customers who need to take a rest day, week, or month without breaking an Activity streak. watchOS 11 and iOS 18 let users temporarily pause Activity rings, checking off a highly requested customer feature.....»»