Common Ways CX Practitioners Use Voice of the Customer Templates
We dig into some common Voice of the Customer templates and how CX practitioners approach collecting their customers' feedback. Continue reading........»»
Team develops promising new form of antibiotic that makes bacterial cells self-destruct
To address the global threat of antibiotic resistance, scientists are on the hunt for new ways to sneak past a bacterial cell's defense system. Taking what they learned from a previous study on cancer, researchers from the University of Toronto (U of.....»»
Q&A: A faster way to identify drought-resistant plants for crop breeding research
Climate change is making droughts more common and more severe—which makes research into developing drought-resistant crops more important than ever. Now researchers have developed a new framework that should expedite this important research......»»
Lignin molecular property discovery could help turn trees into affordable, greener industrial chemicals
Trees are the most abundant natural resource living on Earth's land masses, and North Carolina State University scientists and engineers are making headway in finding ways to use them as sustainable, environmentally benign alternatives to producing i.....»»
Scientists identify potential deep-ocean greenhouse gas storage solution
As the planet continues to warm and the ramifications of human-driven climate change continue to amplify, the need to find ways to mitigate climate change is growing. In Nature Communications, University of California, Irvine scientists describe a ne.....»»
ChatGPT app for Windows is now available, with a few big caveats
OpenAI unveiled the first ChatGPT desktop app back in May when it unveiled GPT-4o and Advanced Voice Mode. However, the app was limited to Macs … The post ChatGPT app for Windows is now available, with a few big caveats appeared first on BGR......»»
Apple Pay added new ways to pay, like card rewards and installment plans
Finally, see how many points you have and what they're worth!.....»»
New study sheds light on lily toxicity in cats—outpatient treatment may be viable option
A study published recently in the Journal of the American Veterinary Medical Association has revealed new insights into the treatment of cats exposed to toxic lilies, offering hope for pet owners facing this common household hazard......»»
Plant fungus provides new drug target for colorectal cancer therapy
Novel chemical compounds from a fungus could provide new perspectives for treating colorectal cancer, one of the most common and deadliest cancers worldwide......»»
New method for measuring luminescence lifetime offers versatility in scientific imaging
Oxygen is a key molecule for life, and in order to understand ecosystem dynamics it can be important to follow its ways in much detail. Optical sensors that use luminescent dyes have long been used to map oxygen levels in marine systems. Oxygen reduc.....»»
Connected vehicles and chargers use AI to combat hackers, improve customer experience
More than half of vehicles sold globally are connected, according to McKinsey & Co., and that is forecast to rise to 95 percent by the end of the decade. That connectivity gives hackers more targets......»»
Cats associate human words with images, experiment suggests
A small team of animal scientists at Azabu University, in Japan, has found via experimentation that common house cats are capable of associating human words with images without prompting or reward. In their study, published in the journal Scientific.....»»
In the heartland of Mexico"s Sinaloa cartel, the old ways have changed and violence rages
In the heartland of Mexico"s Sinaloa cartel, the old ways have changed and violence rages.....»»
5 easy ways you can lose your Social Security payment — some with zero warning. Make sure it doesn’t happen to you
5 easy ways you can lose your Social Security payment — some with zero warning. Make sure it doesn’t happen to you.....»»
Overheard: Be transparent, build trust and sales will follow
A service adviser doesn't have to be a pushy salesperson to sell needed repairs or maintenance to a customer, said Darryl Terrell, service and parts director at Matt Bowers Ford in Metairie, La., on "The Multi-Point Inspection Podcast.".....»»
Deals: iPad mini 7 pre-order offers, M4 iPad Pro $200 off, black Apple Watch Trail Loop, MagSafe gear, more
While we are still tracking the best price ever on Apple Pencil Pro, it is now compatible with the brand new iPad mini 7 that just debuted yesterday and we have detailed some ways to secure a pre-order with hundreds in savings right here. From there,.....»»
The Vision Pro is being used to assist surgeons during live procedures
Often when Apple’s Vision Pro is discussed, the device’s tech is praised as impressive. However, there’s common rhetoric about whether the device has enough practical use cases. Can it add value not offered by other computing devices? It turns.....»»
Wooting 80HE review: all-in on Hall Effect
The Wooting 80HE improves on the design set by the 60HE in a handful of ways, but some strange design choices have me scratching my head......»»
F&I tip: Be available by phone to the lender on stipulation deal
Dealership staff should be sure their indirect auto lending partners can reach them by phone when a deal is contingent on the customer providing stips......»»
Hands on: Clicks Keyboard for iPhone 16 Pro – Rebuilt on customer feedback [Video]
Clicks Keyboard for iPhone is back, and they’re pushing all the right buttons—literally. I had the chance to get hands-on with the latest model, and it’s clear that Clicks has done their homework. From ergonomics to extra features, here’s eve.....»»
Data Zoo ID Fraud & Risk Signals enhances fraud detection
Data Zoo launched its latest service, ID Fraud & Risk Signals. This new solution is designed to enhance customer identification and Know Your Customer (KYC) processes by providing deeper insights into fraud detection and risk assessment, helping busi.....»»