Beware! 3 Tactics to Avoid Spooking Your Customer
If a customer becomes disengaged or disgruntled at your offerings, they are likely to “ghost” your brand. You don't want scary CX, do you? Continue reading........»»
Seven-automaker EV charging joint venture picks headquarters, builds leadership team
Ionna's headquarters in Durham, N.C., will house a central lab that connects to interoperability and customer experience centers at each of the seven founding automakers......»»
How to buy a home: 7 tips for negotiating like a pro
The main purpose of negotiation is to find a mutually acceptable solution for buyers and sellers. Good negotiations greatly improve relationships between buyers, sellers and agents. They also help avoid future problems and conflicts......»»
Ransomware gangs are adopting “more brutal” tactics amidst crackdowns
Researchers fear real-world violence as law enforcement plays Whac-A-Mole with gangs. Enlarge (credit: Just_Super via Getty) Today, people around the world will head to school, doctor’s appointments, and pharmacies, on.....»»
The tech powering back-end operations to ensure the best customer journey
The tech powering back-end operations to ensure the best customer journey.....»»
Wire-cut forensic examinations currently too unreliable for court, new study says
A research article published June 10 in the Proceedings of the National Academy of Sciences highlights the importance of careful application of high-tech forensic science to avoid wrongful convictions......»»
The number of known Snowflake customer data breaches is rising
LendingTree subsidiary QuoteWizard and automotive parts provider Advance Auto Parts have been revealed as victims of attackers who are trying to sell data stolen from Snowflake-hosted cloud databases. Snowflake says that their investigation is still.....»»
Desert hero unveiled: Cissus quadrangularis genome decodes drought survival tactics
As water scarcity looms as a major threat to global ecosystems and food production, the quest to understand how plants like Cissus quadrangularis conquer arid landscapes is more critical than ever. The genetic blueprint of such species could hold the.....»»
Tesla tells buyer he"s stuck with Cybertruck
Tesla is refusing to let a customer return or sell his Cybertruck after he discovered it was too big to fit in his parking spot. Blaine Raddon said he ordered the stainless steel pickup when he had a house with ample driveway space. Now separated.....»»
App Store just had its best quarter in four years, is crushing Google Play in spending
Apple is continuing to thrash Google in customer app spending, with iPhone owners outspending Android counterparts.App Store icon on an iPhoneOver the years, Apple has continued to enjoy a lead on Google when it comes to consumer spending on apps. In.....»»
How You Can Avoid Using Meta AI
Meta AI hasn't been universally welcomed. Here are some tips if you want to avoid using it. SAN FRANCISCO — If you use Facebook, WhatsApp or Instagram, you’ve probably noticed a new character pop up answering search quer.....»»
How Anthropic Designed Itself to Avoid OpenAI’s Mistakes
The AI company Anthropic also has an unorthodox corporate structure. But that's where the similarities to OpenAI end. Last Thanksgiving, Brian Israel found himself being asked the same question again and again. [time-brightcove not.....»»
New trailer for Alien: Romulus just wants to give us a big, warm face-hug
Beware abandoned space stations "haunted" by xenomorphs. Director Fede Alvarez promises to bring the sci-fi franchise back to its horror roots with Alien: Romulus. We got our first look at Alien: Romulus, the ninth installment in th.....»»
Businesses must prioritize digital trust to avoid major problems
As organizations pursue digital transformation, they urgently need to prioritize digital trust to achieve their goals and prepare for future market opportunities, legislation, and regulatory compliance, according to ISACA. The ISACA State of Digital.....»»
New study shows marketing a brand"s simplicity can backfire
When companies tout the simplicity of their products, they may unknowingly invite customer dissatisfaction, new University of Oregon research finds......»»
Snowflake denies breach, blames data theft on poorly secured customer accounts
Snowflake is disputing claims made by a threat actor who stole data belonging to Santander and Ticketmaster, and maintains that the theft of customer data was the result of stolen customer login credentials. “We are aware of recent reports rela.....»»
The Delhi heat wave is testing the limits of human endurance: Other hot countries should beware and prepare
Delhi is reeling from the most extreme heat wave India has ever seen. While the record-breaking maximum recorded temperature of 52.9°C has been called into question by India's Meteorological Department, it's entirely possible. The city has been swel.....»»
TikTok algorithm could have US-only version; company demurs
The TikTok algorithm could be split, claims a report, with a US-only version used for the hugely popular app to try to avoid a ban. Developer Bytedance has tweeted that the report is not accurate, but its message appears to be more a repetition of.....»»
Musk can’t avoid testifying in SEC probe of Twitter buyout by playing victim
Class action alleges secret Twitter stock scheme ahead of Musk's SEC testimony. Enlarge (credit: Apu Gomes / Stringer | Getty Images News) After months of loudly protesting a subpoena, Elon Musk has once again agreed to.....»»
Ford recalls nearly 110,000 Lincoln Aviators for rearview camera flaw
Ford Motor Co. is recalling 109,283 Lincoln Aviators because of faulty rearview cameras that flicker and shake from customer mobile phone electromagnetic frequency waves......»»
Hackers claim they’re selling the user data of 560 million Ticketmaster customers
ShinyHunters hacking group claims responsibility for Ticketmaster data breach, which exposes customer personal data, including credit card information......»»