Beware! 3 Tactics to Avoid Spooking Your Customer
If a customer becomes disengaged or disgruntled at your offerings, they are likely to “ghost” your brand. You don't want scary CX, do you? Continue reading........»»
ISPs offer such excellent customer service they don’t need regulating, say ISPs
The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard for consumers to switch providers. But ISPs have re.....»»
QNAP firmware update leaves NAS owners locked out of their boxes
Downgrading or customer support are your options if you caught the bad one. A recent firmware pushed to QNAP network attached storage (NAS) devices left a number of owners unable.....»»
ISPs say their “excellent customer service” is why users don’t switch providers
ISPs tell FCC that mistreated users would switch to one of their many other options. Lobby groups for Internet service providers claim that ISPs' customer service is so good alrea.....»»
CampusGuard Central empowers organizations to manage PCI DSS compliance
CampusGuard announced CampusGuard Central, its dynamic customer compliance portal. CampusGuard Central empowers organizations to manage PCI DSS compliance across their enterprise with a single, user-friendly tool. Central’s latest release inclu.....»»
Study exposes global "blind spot" in human rights protections for dissidents
Intensifying coercive tactics used by repressive states to silence critics abroad requires the set-up of specialist transnational rights protection offices, says a new paper by researchers at Lancaster University and Central European University in Vi.....»»
Ant stings can be painful—here"s how to avoid getting stung this summer (and what to do if you do)
With the start of summer just days away, many of us will be looking forward to long sunny days spent at the beach, by the pool, out camping or picnicking in the park......»»
Apple ramping up India manufacturing expansion to avoid Trump tariffs on China
Indian media has revealed that Apple is in talks with more than 40 firms in the region to become component suppliers for devices including the iPhone, ahead of a Trump administration applying tariffs to Chinese imports.Tim Cook in a previous visit to.....»»
Red squirrels are very flexible in shifting their daily routines to avoid urban threats, researchers find
Scientific investigations before and during the COVID-19 lockdown in Berlin in 2020 show that urban red squirrels are extremely flexible in adjusting their diurnal activities to the presence of humans, domestic dogs, domestic cats, and predators such.....»»
School break means more drink spiking warnings—why is the burden still on women to stay safe?
School break season is here—and with it, warnings about staying safe while partying. For girls and women, this often means being told to watch their drinks while out at a bar or club to avoid them being spiked......»»
We made our own 2024 Game Awards expansion pack with 5 new categories
This year's Game Awards could have used a few new categories to avoid controversy, so we went ahead and made them ourselves......»»
The space station just had to pull a maneuver to avoid space debris
The space station had to undergo another repositioning maneuver to move it out of the way of approaching space debris, NASA announced......»»
A single cell"s siesta: How non-moving single-celled organisms manage to avoid bright light
Too much of a good thing is no good at all. Living organisms enjoy sunlight—in fact, they need it to stay alive—but they tend to avoid light that is too bright. Animals go to their shelter, humans have a siesta, even plants have mechanisms to avo.....»»
3 underrated Amazon Prime Video movies you should watch this weekend (November 15-17)
These Amazon Prime Video movies are the perfect way to spend the weekend, and will help you avoid the genuinely bad movies on the service......»»
Better education can mitigate post-harvest food losses, increase global food security
Better educating farmers and food processors about how to avoid post-harvest food losses—which amount to one-third of global food production, worth US$1 trillion annually—would reduce global food insecurity, according to researchers at McGill Uni.....»»
Google Cloud Cybersecurity Forecast 2025: AI, geopolitics, and cybercrime take centre stage
Google Cloud unveiled its Cybersecurity Forecast for 2025, offering a detailed analysis of the emerging threat landscape and key security trends that organizations worldwide should prepare for. The report delivers insights into the tactics of cyber a.....»»
Infostealers increasingly impact global security
Check Point Software’s latest threat index reveals a significant rise in infostealers like Lumma Stealer, while mobile malware like Necro continues to pose a significant threat, highlighting the evolving tactics used by cybercriminals across the gl.....»»
Bectran adds RSA encryption to protect the transmission of sensitive data
Keeping information secure is both a leading challenge and priority among B2B credit, collections and accounts receivables departments. It requires vigilance against scams like identity theft and hacks that intercept vital business and customer infor.....»»
Cisco introduces Wi-Fi 7 access points to enhance employee and customer experiences
Cisco introduces new intelligent, secure and assured wireless innovations, with smart Wi-Fi 7 access points and unified subscription licensing that can enable smart spaces out-of-the-box. These innovations empower customers to solve for their connect.....»»
Microsoft is, once again, trying to force users into using Edge
Microsoft has deployed numerous tactics to bring users over to Edge over the years, but it still hasn't stopped......»»
How retailers change ordering strategy when a supplier starts its own direct channel
Researchers from Erasmus University and KU Leuven have published a new study that examines how retailers respond when suppliers establish direct channels to reach end-consumers and how suppliers can take steps to avoid a backlash......»»