Are You Ghosting Your Customers?
How does ghosting work within the realm of customer experience? Did they ghost you? Did you ghost them? Continue reading........»»
Enpass simplifies compliance and security controls for password management
Enpass added Single Sign-On (SSO) for its admin console in support for its Business Enterprise customers. Enpass integrates seamlessly with prominent Identity Providers (IDPs) such as Google Workspace, Okta, and Microsoft Entra ID, further enhancing.....»»
Ataccama ONE platform enhancements accelerate enterprise data quality initiatives
Ataccama announced enhancements to the Ataccama ONE unified data trust platform v15.4 that enable customers to have confidence in using their data for business-critical decision-making. In this latest release, enhancements include augmenting its AI c.....»»
Stairwell Core boosts threat intelligence for security teams
Stairwell announces Stairwell Core, which enables organizations to privately collect, store, and continuously reassess executable files so they can confidently determine if malware has affected their systems. Core offers customers an accessible entry.....»»
Blackmagic"s new camera for Apple Vision Pro content has a hefty $29,995 price tag
The Blackmagic URSA Cine Immersive camera for Apple Vision Pro content was made available for pre-order, with shipments to customers expected in early 2025. Here's what it can do, and who it's for.The Blackmagic URSA Cine Immersive camera is availabl.....»»
Retailers that make it harder to return stuff face backlash from their customers
In 2018, L.L. Bean ended its century-old "lifetime" return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several customers filing lawsuits......»»
Intel strikes back, calling out high return rate of Qualcomm laptops
Intel's co-CEO says retailers are extremely concerned about how many Qualcomm Snapdragon PCs are getting returned by customers......»»
Report: AT&T, Verizon aren’t notifying most victims of Chinese call-records hack
Telcos reportedly aren't telling users about call metadata taken in Chinese hack. AT&T and Verizon reportedly are not notifying most customers whose call records were stolen in th.....»»
Apple now selling medical expert-designed Vision Pro accessory that solves top user complaint
Aside from the $3500 starting price, there’s one common complaint about Apple Vision Pro that most customers experience. Apple has worked with an unlikely partner to provide a solution that the Cupertino firm will sell directly. more….....»»
United enables Apple’s lost luggage recovery tool for airline flubs
United and Air Canada are the first airline services to let customers use Apple's Find My link for their lost luggage to speed up the process of recovering it......»»
Apple Watch just gained a helpful new feature for inspiring you to stay active
Apple Watch recently learned a new trick for customers who need to take a rest day, week, or month without breaking an Activity streak. watchOS 11 and iOS 18 let users temporarily pause Activity rings, checking off a highly requested customer feature.....»»
Apple’s UK investment tops £18B, supports 550k jobs, inc ‘critical’ engineering
Apple’s UK investment exceeds £18B ($23B) over the past five years, and the company says that it now supports over 550,000 direct and indirect jobs. CEO Tim Cook said Apple had been serving UK customers for more than 40 years, and now has 40 re.....»»
Trellix Drive Encryption enhances security against insider attacks
Trellix announced Trellix Drive Encryption upgrades for on-premises and SaaS management. Customers benefit from the flexibility needed for encryption protection deployment to safeguard their data and devices from unauthorized access. “The major.....»»
ChatGPT unveils Sora with up to 20-second AI video generation
After nearly a year of delays and development setbacks, OpenAI has finally released its video-generation model, Sora, but only to select paying customers......»»
Broadcom reverses controversial plan in effort to cull VMware migrations
Broadcom will only hog 500 of VMware's biggest customers instead of 2,000. Broadcom will no longer take VMware's biggest 2,000 customers directly. Instead, it will work with VMwar.....»»
Netography introduces AI-powered ransomware detection capabilities
Netography announced new ransomware detection capabilities that enable organizations to respond to malicious activity in real-time before it disrupts operations or threatens business continuity. These AI-powered enhancements enable Fusion customers t.....»»
LogicGate helps organizations quantify the value of GRC programs
LogicGate introduced the Governance, Risk, and Compliance (GRC) Program Value Realization Tool, available to customers through the Risk Cloud platform. This new tool provides visibility into the financial value of GRC by automatically tracking key pr.....»»
CEO gender influences corporate social responsibility priorities, research suggests
Businesses are under growing pressure to do more than just make money. Employees and customers alike are increasingly paying more attention to how businesses are giving back to the community......»»
Here are the best Apple ecosystem ‘magic moments’ you should know
We’ve all heard the term the Walled Garden when talking about the Apple ecosystem. Apple’s biggest competitive advantage is the fact that they control everything from both a hardware and software perspective, allowing its customers to experience.....»»
“Nightmare” Zipcar outage is a warning against complete app dependency
Zipcar blames "increased site traffic," but total app reliance is also at fault. An app outage that locked numerous rental car customers out of their vehicles is a reminder of th.....»»
Empathy with "sad" bananas compels shoppers to reduce food waste, shows research
Faced with a pile of loose, unsold single bananas, retailers can motivate customers to buy overlooked fruit by giving it emotional appeal, according to new research from the University of Bath's School of Management......»»