A Forgotten Customer Experience Art: Decency
How one gesture of kindness can shift the customer experience for many. Continue reading........»»
What"s the Best Way to Invest in Stocks Without Any Experience? Start With This ETF.
What"s the Best Way to Invest in Stocks Without Any Experience? Start With This ETF......»»
Farming soybeans after soybeans, a rarity in Iowa, gets a closer look
In most of Iowa's fields, three out of every four acres, farmers rotate annually between planting corn and soybeans. Barely any fields see soybeans year after year, a practice discouraged by expert advice and practical experience......»»
New Sickle Cell Treatments Highlight the Power of Patient Perspectives
Illuminating the experience of people living with sickle cell could improve patients’ lives and enhance all of medicine.....»»
AirPods 4 review: big deal, small package
I’ve been an AirPods user since 2016, and an AirPods Pro user since 2019. In-ear tips are a better fit for my ears, and Active Noise Cancellation and Transparency modes define the modern AirPods experience for me. For some, however, in-ear tips.....»»
Apple regains crown as sole winner of American Satisfaction Index, HP passes Samsung
In 2023, Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal computers by forcing a tie. This year Apple has returned to ruling the category while HP won second, knocking Samsung down.....»»
Dark Noise adds Control Center widgets, new icons for iOS 18
Dark Noise, the powerful ambient noise app, has been updated to take advantage of iOS 18. This includes new dark and tint mode icons, as well as deep integration with the all-new Control Center experience in iOS 18. more….....»»
Fivetran Hybrid Deployment keeps sensitive data within the customer’s environment
Fivetran announced Hybrid Deployment, a new solution that allows customers to securely run data pipelines within their own environment from the Fivetran managed platform, providing a single control plane to manage all data sources, whether they are c.....»»
Appeals court upholds prison sentence for irate service customer who refused to leave dealership
The customer blamed a faulty hood latch for a crash and wanted an Arkansas dealership to repair his vehicle for free......»»
AT&T fined $13M for data breach after giving customer bill info to vendor
AT&T data should have been deleted but remained in cloud for years before hack. Enlarge (credit: Getty Images | Ronald Martinez) AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor.....»»
Buick leans in to premium design for long-term sales growth
With the redesigned 2025 Enclave crossover, Buick has a fully overhauled product lineup and is seeking to generate brand awareness and customer consideration......»»
Spacewalk an "emotional experience" for private astronauts
The commander of the daring space voyage that included the first-ever spacewalk by private astronauts described opening the hatch into the void as an "emotional experience" that left him in awe, yet deeply aware of the dangers......»»
Apple iPhone 16 vs. iPhone 16 Pro: Do you need a Pro?
The iPhone 16 offers a nearly identical experience to the iPhone 16 Pro for $200 less. Do you really need the iPhone 16 Pro to get a Pro experience?.....»»
Google Fi waiting on Apple to enable RCS for iPhone users
iOS 18 is rolling out today with RCS to improve the Android-iPhone messaging experience, but support is not yet enabled for all carriers, including Google Fi Wireless. more….....»»
iOS 18 rolling out RCS to the iPhone for better Android messaging
Apple today is rolling out iOS 18 with support for RCS in a huge boost to the iPhone-Android messaging experience. more….....»»
AirPods are having their Apple Watch moment
Some seriously impressive new health-related features are coming to AirPods Pro 2. The customer reach of these features will be especially great for the same reason Apple Watch impacts so many lives. more….....»»
This 17-inch gaming laptop deal from Acer cuts $200 off the Nitro
Experience PC gaming on-the-go with the awesome Acer Nitro 17.3-inch Gaming Laptop, now on sale at Target for a limited time only!.....»»
How to prepare to preorder iPhone 16 (+ Torras Magnetic Ostand 360 Spin Case)
If you’re planning on picking up a new iPhone 16 model during pre-order day, the key is to have the smoothest and quickest checkout experience possible. With a ton of Apple users ordering at the same time tomorrow morning at 5:00 a.m. PDT (Sept. 1.....»»
This is the cutoff time for ensuring a fast iPhone 16 pre-order
Pre-orders for the iPhone 16 and 16 Pro open tomorrow. But if you want the fastest pre-ordering experience possible, you can walk through all the necessary shopping steps in advance via the Apple Store app. Here’s the cutoff time to prep your order.....»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
Plex streamlines its media experience with dedicated Photos app
Plex is simplifying its app experience by pushing content like photos and music into their own dedicated apps......»»