A Forgotten Customer Experience Art: Decency
How one gesture of kindness can shift the customer experience for many. Continue reading........»»
Sony is “the brand to beat” for ANC, and its XM5 headphones are $100 off
Experience unparalleled audio and some of the best active noise-cancelling with the Sony WH-1000XM5 headphones, now on sale for $300 through select retailers......»»
AI model forecasts product trends, enhances online shopping experience
Online retail platforms are increasingly becoming a dumping ground for low-quality products—which, over time, only serves to tarnish the retailer's reputation and dent sales. But new research from a team of business scholars at University of Illino.....»»
NetSPI introduces external attack surface management solutions
NetSPI introduced three tiers of external attack surface management (EASM) solutions, delivered through the The NetSPI Platform. The new offerings address the evolving needs of NetSPI’s global customer base, to move toward a continuous threat e.....»»
$2 per megabyte: AT&T mistakenly charged customer $6,223 for 3.1GB of data
Texas police officer switched to AT&T FirstNet and got a horrible surprise. An AT&T customer who switched to the company's FirstNet service for first responders got quite the shoc.....»»
This new Alien game will tide you over until Alien: Isolation 2
Alien: Isolation's sequel is still years away at this point, so fans should check out the new VR game Alien: Rogue Incursion for a similar experience......»»
Nvidia’s new app is causing large frame rate dips in many games
Fully disabling optional, AI-powered filters seems to fix the problem. When Nvidia replaced the longstanding GeForce Experience App with a new, unified Nvidia App last month, most.....»»
World Cup soccer getting faster for men and women alike, historical video footage reveals
If the experience of watching a FIFA World Cup soccer final is intense, spare a thought for the players, who are competing at an ever increasing intensity, according to a new study published in the International Journal of Performance Analysis in Spo.....»»
Apple faces criminal complaints over Congo conflict minerals and customer deception
Apple is facing criminal complaints by the Democratic Republic of Congo (DRC), which accuses the company of illegally using conflict minerals, also known as “blood minerals.” The terms refer to minerals sourced from illegal sources who employ chi.....»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
Security Bite: Realst malware returns to cash in on crypto boom
9to5Mac Security Bite is exclusively brought to you by Mosyle, the only Apple Unified Platform. Making Apple devices work-ready and enterprise-safe is all we do. Our unique integrated approach to management and security combines state-of-the-art App.....»»
Why do we get headaches from drinking red wine?
It's not the tannins or sulfites after all. Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,00.....»»
Why does red wine cause headaches? Research points to a compound found in the grapes" skin
Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,000 years. As chemists specializing in winemaking, we wanted to try to figure out the source of these headaches......»»
Cost of retail crime up 40% over two years, Australian research shows
A new retail crime study has revealed escalating challenges for the retail sector, with shoplifting, employee theft, fraud and customer aggression rising to record levels......»»
EV drivers are not going back to gas cars, global survey says
Nearly all current owners of EVs are either satisfied with the experience, and 92% of them plan to buy another EV, according to a global survey. .......»»
Sony WH-1000XM4 headphones are down to just $200
Experience active noise-cancelling like never before with the Sony WH-1000XM4 Wireless Headphones, now on sale for just $200!.....»»
F1 Arcade trip report: Great sims make for a compelling experience
It's like Top Golf, but with F1 simulators instead. Formula 1’s recent popularity still feels a little strange to longtime fans of the sport, particularly in the US, where it h.....»»
Creating a global map of different physics laboratory classes
Physics lab courses are vital to science education, providing hands-on experience and technical skills that lectures can't offer. Yet, it's challenging for those in Physics Education Research (PER) to compare course to course, especially since these.....»»
Unhappy with One UI 7 animations? Samsung says they’re going to get better
The One UI 7 beta has been out for about a week, but fans report sluggish animations and a less-than-pleasant user experience......»»
Samsung savings: Take $1,000 off the 75-inch The Frame TV
The Samsung 75-inch Frame QLED 4K can display art prints and photos, and is also a great 4K TV. Get it for $1,000 less today when you order through Samsung......»»
Apple Vision Pro gets more comfortable with Kontor Head Strap
A medical vendor with decades of experience making medical-grade head gear has revealed a new strap to make the Apple Vision Pro hugely more comfortable.ResMed Kontor Head Strap for Apple Vision Pro - Image Credit: ResMedLike other headsets, the Appl.....»»