6 Strategies for an Effective Call Center Culture
Call center agents suffer stress from workforce challenges, like rising customer expectations, growing call volume and a shaky work-life balance. Continue reading........»»
Drones prove effective way to monitor maize re-growth, researchers report
Maize, or corn, grows tall, with thin stalks that boast ears of the cereal grain used in food production, trade and security globally. However, due to rain, wind and other increasingly extreme weather events, the maize falls down, risking the entire.....»»
Singer Jelly Roll "doesn"t forget where he came from," drives to Kentucky detention center
Singer Jelly Roll "doesn"t forget where he came from," drives to Kentucky detention center.....»»
Addressing online gender violence requires both culture and policy change
More and more of our lives are being spent on digital platforms. And, as we spend more time online, we are more vulnerable to a wide range of risks. This fact is particularly true for women and girls......»»
Resolving biology"s dark matter: DNA barcoding reveals hidden insect diversity
There are millions of species on Earth that we still know nothing about. Researchers call these species "biological dark matter," but new methods can provide us with a better overview more quickly......»»
Discovery of key protein for biosynthesis of plant defense steroids could enhance pest control strategies
Researchers at the Max Planck Institute for Chemical Ecology have identified GAME15 as a key protein that regulates the biosynthesis of both steroidal glycoalkaloids and steroidal saponins in plants of the genus Solanum......»»
Catching prey with grappling hooks and cannons: The unusual weapons arsenal of a predatory marine bacterium
Countless bacteria call the vastness of the oceans home, and they all face the same problem: the nutrients they need to grow and multiply are scarce and unevenly distributed in the waters around them. In some spots they are present in abundance, but.....»»
Stem carbohydrate richness in two cycad species
Terrestrial plants have developed strategies to cope with suboptimal conditions. Storage of nonstructural resources is one of those strategies. Nonstructural carbohydrates (NSCs) of plants are primarily sugars and starch, and have been studied extens.....»»
Nationalism forces Chinese multinationals to reclaim home-country identity
Amid a rise in nationalism in China, Chinese multinational enterprises (MNEs) are rethinking their strategies abroad, shifting from adopting local identities to embracing their Chinese roots......»»
Have AI advances led to self-driving breakthroughs or a dead end?
Artificial intelligence advances have unlocked the possibility of using end-to-end models for self-driving purposes. But many experts are concerned companies adopting such strategies are taking shortcuts that will hinder safety......»»
Astronomers detect ancient lonely quasars with murky origins
A quasar is the extremely bright core of a galaxy that hosts an active supermassive black hole at its center. As the black hole draws in surrounding gas and dust, it blasts out an enormous amount of energy, making quasars some of the brightest object.....»»
This 2014 Brad Pitt movie spotlights an aspect of war rarely depicted on the big screen
Ten years ago, Brad Pitt starred in a brutally realistic movie that depicted an aspect of war not typically shown in films. Here's why it's so effective today......»»
Masculinity worries linked to revenge, avoidance in workplace
To forgive is to move on and set a foundation for a brighter future. In the workplace, forgiveness makes for healthier and more effective workgroups, especially when co-worker transgressions are minor and the need for effective collaboration is essen.....»»
Business expert explores strategies for supporting women in leadership, curbing bias
Women and minority leaders who reach senior executive positions often face more intense scrutiny, and research has recommended organizations provide critical stakeholders with information about a leader to reduce negative biases......»»
La Nina could soon arrive. Here"s what that means for winter weather
The National Oceanic and Atmospheric Administration's Climate Prediction Center says there is a 60% chance that a weak La Niña event will develop this autumn and could last until March......»»
Paramedic, 27, Didn’t Respond to 911 Call. He Died After Partner Found Him Unresponsive in Station Bedroom
Paramedic, 27, Didn’t Respond to 911 Call. He Died After Partner Found Him Unresponsive in Station Bedroom.....»»
Cultural Competency in Health Care Can Save Lives
Medical professionals who connect with their patients’ language and culture provide better care.....»»
Book Review: The Big Costs of Mining the Planet for Electric Power
Vince Beiser’s tour of the “Electro-Digital Age” puts resource extraction at the center.....»»
Researchers call for PFAS ban after alarming findings in marine environments
Washing your pots and pans—among many other day-to-day activities—could have a significant impact on marine environments for hundreds of years, according to a new study......»»
This new scarily realistic AI-call scam is targeting Gmail users
Gmail users are being targeted by authentic looking AI scams......»»
Strengthening Kubernetes security posture with these essential steps
In this Help Net Security interview, Paolo Mainardi, CTO at SparkFabrik, discusses comprehensive strategies to secure Kubernetes environments from development through deployment. He focuses on best practices, automation, and continuous monitoring. Ma.....»»