5 Predictions for What"s Next in Customer Engagement
Consider how our consumption habits have changed from the beginning of the year and now. What can your business do to adapt to the trends? Continue reading........»»
New method predicts extreme weather events more accurately
With the rise of extreme weather events, which are becoming more frequent in our warming climate, accurate predictions are becoming more critical for all of us, from farmers to city-dwellers to businesses around the world. To date, climate models hav.....»»
How businesses are harnessing CPaaS and intelligent digital messaging to improve customer experience
GUEST: With the growth of online commerce and transformation of digital channels, like Google, Instagram and TikTok, into digital marketplaces, 60% of global organizations have turned to communications platform-as-a-service (CPaaS) solution.....»»
Apple looks to advance artificial intelligence for iPhones, iPads and other devices
Apple is leveraging AI models to ship products, services, and customer experiences for the iPhone, Mac, Apple Watch, iPad and more. Apple is leveraging AI models to ship products, services, and customer experiences for the iPhone, Mac, Apple Watc.....»»
Xsolla announces Drops for campaign-based community engagement
Xsolla, a global video game commerce company, announced Xsolla Drops, a new tool to augment and scale influencer and affiliate programs. The expansion to the existing Xsolla Partner Network solution is an efficient solution for game developers and pu.....»»
Backend firms may see Micron cut orders in the wake of Chinese ban
Taiwan-based backend houses, which handle mainly conventional DRAM memory from Micron Technology, may experience a reduction in orders from the US customer due to China's prohibition on some Micron product sales, according to industry sources......»»
Panasonic rugged laptop supplier sees FPC shipment recovery in Q3 2023
Taiwan-based Flexible Printed Circuit (FPC) manufacturer Complex Micro Interconnection Co. expects that FPC shipment momentum in third-quarter 2023 will gradually recover as customer inventory levels decrease. The company is also stepping up the cons.....»»
Police: Former AutoNation staffer took more than $100K from customers, never delivered vehicles
AutoNation Honda Miami Lakes general manager Armando Ibanez said the Florida dealership has been investigating customer complaints related to former finance manager Carlos Ravelo as well, according to police......»»
Study shows accuracy of genetically based disease predictions varies from individual to individual
Polygenic scores—estimates of an individual's predisposition for complex traits and diseases—hold promise for identifying patients at risk of disease and guiding early, personalized treatments, but UCLA experts found the scores fail to account fo.....»»
FPCB maker Flexium upbeat about shipment growth in 2H23
Flexible PCB specialist Flexium Interconnect will ramp up FPCB shipments to a US-based primary customer for high-speed transmission applications in the second half of this year, according to company sources......»»
Fertility app fined $200,000 for leaking customer"s health data
The company behind a popular fertility app has agreed to pay $200,000 in federal and state fines after authorities alleged that it had shared users' personal health information for years without their consent, including to Google and to two companies.....»»
Next integrates with Splunk to help security teams consolidate security processes
Next DLP (“Next”) has unveiled a new integration between Splunk and the company’s Reveal platform. The new technology partnership bolsters visibility, protection, and leverages customer’s investment in existing security solutions to improve i.....»»
This is catfishing on an industrial scale
Hired as customer service reps, they lure the lovestruck through a network of dating sites. Enlarge (credit: Emilija Manevska/Getty Images) This wasn’t supposed to happen. In 2020, in a house surrounded by fields in th.....»»
AOI equipment maker HYE eyeing double-digit sales growth for 2023
Taiwan-based automated optical inspection (AOI) equipment supplier HYE Technology, with UMC Capital among its investors, expects to continue registering a double-digit revenue growth in 2023 on substantial orders from its largest customer UMC and new.....»»
Landmark crypto rules make exchanges liable for customer losses in EU
Sweeping regulations require licenses for all crypto providers. Enlarge (credit: Yossakorn Kaewwannarat | iStock / Getty Images Plus) Today, the European Union approved a comprehensive set of cryptocurrency regulations s.....»»
Veriff and MassPay partner to provide seamless verification of customers and ensure compliance
Veriff has partnered with MassPay to provide enhanced identity verification (IDV) services and know your customer (KYC) offerings through its Global Payment Orchestration Platform. With this partnership, Veriff expedites the IDV process for MassPay a.....»»
AT&T overtakes T-Mobile and Verizon in customer satisfaction, says study
The American Customer Satisfaction Index (ACSI) has released its latest study on wireless providers and smartphones. In an interesting outcome, AT&T has beaten out both T-Mobile and Verizon for customer satisfaction even though it usually ranks thir.....»»
iPhone edges out Samsung in satisfaction survey; ties with soft drinks and shoes
Along with looking at wireless carrier satisfaction, the American Customer Satisfaction Index (ACSI) shared its latest data on how consumers feel about their smartphones. After seeing a slight increase year-over-year, Apple’s iPhone beat out Samsu.....»»
Buying a 5G phone? Here are 2 reasons it should be a Samsung one
Samsung is officially at the top of the list of the best 5G phones for customer satisfaction......»»
Chinese suppliers may perform mergers to raise competitiveness in FWA CPE telecom equipment market, says DIGITIMES Research
China-based companies have occupied a good share of the fixed wireless access (FWA) customer premise equipment (CPE) module and telecom network equipment markets. However, since the 4G/5G FWA CPE telecom equipment market is still in the early stage o.....»»
Polestar, Volvo delay launch of electric crossovers
Polestar 3 U.S. customer deliveries now expected to begin in Q2 next year. Platform development snafus have also delayed Volvo's EX90 flagship......»»