Win-Win: Address Employee Experience for Better Customer Experience
There’s an important correlation between happy employees and happy customers, but successfully engaging the former to influence the latter is not easy. Continue reading........»»
By looking at individual atoms in tooth enamel, researchers are learning what happens to our teeth as we age
Teeth are essential for helping people break down the food they eat, and are protected by enamel, which helps them withstand the large amount of stress they experience as people chew away. Unlike other materials in the body, enamel has no way to repa.....»»
Sony is “the brand to beat” for ANC, and its XM5 headphones are $100 off
Experience unparalleled audio and some of the best active noise-cancelling with the Sony WH-1000XM5 headphones, now on sale for $300 through select retailers......»»
AI model forecasts product trends, enhances online shopping experience
Online retail platforms are increasingly becoming a dumping ground for low-quality products—which, over time, only serves to tarnish the retailer's reputation and dent sales. But new research from a team of business scholars at University of Illino.....»»
Financial stress in leaders harms team performance and morale
The number one stressor across the globe is money, and New Mexico is no stranger to financial pressure. New Mexico has one of the highest poverty rates in the United States, and policymakers have been trying to address this with different policies an.....»»
NetSPI introduces external attack surface management solutions
NetSPI introduced three tiers of external attack surface management (EASM) solutions, delivered through the The NetSPI Platform. The new offerings address the evolving needs of NetSPI’s global customer base, to move toward a continuous threat e.....»»
$2 per megabyte: AT&T mistakenly charged customer $6,223 for 3.1GB of data
Texas police officer switched to AT&T FirstNet and got a horrible surprise. An AT&T customer who switched to the company's FirstNet service for first responders got quite the shoc.....»»
Researchers address material challenges to make commercial fusion power a reality
Imagine if we could take the energy of the sun, put it in a container, and use it to provide green, sustainable power for the world. Creating commercial fusion power plants would essentially make this idea a reality. However, there are several scient.....»»
Fluorination strategy unlocks graphene"s potential for optoelectronic and energy applications
Researchers from Tohoku University and collaborators have developed a weak fluorination strategy to address the zero-bandgap limitation of graphene. Details of the research were published in the journal Applied Physics Letters......»»
This new Alien game will tide you over until Alien: Isolation 2
Alien: Isolation's sequel is still years away at this point, so fans should check out the new VR game Alien: Rogue Incursion for a similar experience......»»
Nvidia’s new app is causing large frame rate dips in many games
Fully disabling optional, AI-powered filters seems to fix the problem. When Nvidia replaced the longstanding GeForce Experience App with a new, unified Nvidia App last month, most.....»»
Hyperspectral imaging lidar system achieves remote plastic identification
Researchers have developed a new hyperspectral Raman imaging lidar system that can remotely detect and identify various types of plastics. This technology could help address the critical issue of plastic pollution in the ocean by providing better too.....»»
World Cup soccer getting faster for men and women alike, historical video footage reveals
If the experience of watching a FIFA World Cup soccer final is intense, spare a thought for the players, who are competing at an ever increasing intensity, according to a new study published in the International Journal of Performance Analysis in Spo.....»»
What to do about organizational charlatans and false performers at work—study shares employee insights
Most people will know someone who talks a big game at work, but when it comes down to it, isn't as competent as they pretend to be. These "organizational charlatans" or "false performers" exist in every kind of organization, and their behaviors can n.....»»
Apple faces criminal complaints over Congo conflict minerals and customer deception
Apple is facing criminal complaints by the Democratic Republic of Congo (DRC), which accuses the company of illegally using conflict minerals, also known as “blood minerals.” The terms refer to minerals sourced from illegal sources who employ chi.....»»
Study finds digital hyperconnectivity leads to employee "techno-strain"
A new study has shown that employees are experiencing mental and physical techno-strain due to being "hyperconnected" to digital technology, making it difficult for people to switch off from work......»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
The shifting security landscape: 2025 predictions and challenges
As the borderless threat ecosystem poses new challenges for companies and governments worldwide, CISA’s 2025-2026 International Plan aims to address this problem. CISA’s plan calls for integrated cyber defense across borders, addressing the c.....»»
Windows 11 to finally address this webcam deficiency
A new Windows Insider build now allows multiple apps to use your camera feed at the same time......»»
Risk Aperture AI360 manages AI-specific vulnerabilities and threats
Risk Aperture launched AI360, a solution designed to address the growing cybersecurity risks posed by artificial intelligence (AI). AI360 leverages proprietary algorithms, predictive analytics, and machine learning to deliver actionable insights, he.....»»
Why do we get headaches from drinking red wine?
It's not the tannins or sulfites after all. Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,00.....»»