What to know about dealer, consumer, employee CDK lawsuits
As of July 11, consumers, dealerships and current and former auto retail employees have filed 10 federal lawsuits against CDK Global in connection with the company's 2024 cyberattacks and outage. Here's an overview......»»
Layer by layer: How simulations help manufacturing of modern displays
Modern materials must be recyclable and sustainable. Consumer electronics is no exception, with organic light-emitting diodes (OLEDs) taking over modern televisions and portable device displays. However, the development of suitable materials—from t.....»»
What to do about organizational charlatans and false performers at work—study shares employee insights
Most people will know someone who talks a big game at work, but when it comes down to it, isn't as competent as they pretend to be. These "organizational charlatans" or "false performers" exist in every kind of organization, and their behaviors can n.....»»
Study finds digital hyperconnectivity leads to employee "techno-strain"
A new study has shown that employees are experiencing mental and physical techno-strain due to being "hyperconnected" to digital technology, making it difficult for people to switch off from work......»»
Retailers that make it harder to return stuff face backlash from their customers
In 2018, L.L. Bean ended its century-old "lifetime" return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several customers filing lawsuits......»»
Cost of retail crime up 40% over two years, Australian research shows
A new retail crime study has revealed escalating challenges for the retail sector, with shoplifting, employee theft, fraud and customer aggression rising to record levels......»»
Analysis: Apple not likely to enter the foldable market before 2027
Despite a seeming lack of consumer interest, Apple continues to plow ahead in researching future foldable iPhones, iPads, and Macs that could see the light of day as soon as late 2026.If Apple can develop a durable folding iPhone, it could take that.....»»
Looks in hospitality: When appearance matters to employment
First impressions count but hospitality-tourism workplace experts warn that 'looks' should not be the main consideration when recruiting for face-to-face consumer jobs......»»
Character.AI steps up teen safety after bots allegedly caused suicide, self-harm
Character.AI's new model for teens doesn't resolve all of parents' concerns. Following a pair of lawsuits alleging that chatbots caused a teen boy's suicide, groomed a 9-year-old.....»»
Consumers report impact of hurricanes Helene and Milton on their food supply
Nearly 21% of households in states heavily affected by hurricanes Helene and Milton report sometimes or often not having enough to eat within the first seven days of the storms' impact, according to the November 2024 Consumer Food Insights Report (CF.....»»
Many hybrids rank as most reliable of all vehicles, Consumer Reports finds
Many hybrid vehicles stand out as the most reliable vehicles offered on the market, according to Consumer Reports' year-end survey......»»
Many hybrids rank as most reliable of all vehicles, EVs progress: Consumer Reports
Many hybrid vehicles stand out as the most reliable vehicles offered on the market, according to Consumer Reports' year-end survey......»»
SurePath AI Discover classifies AI use by intent and detects sensitive data violations
SurePath AI launched SurePath AI Discover, a new offering that provides visibility into a company’s employee use of public AI services. By classifying AI use by intent and identifying sensitive data violations, companies can better understand t.....»»
US plan to protect consumers from data brokers faces dim future under Trump
Wyden: "Unfortunately, it will be up to Trump's CFPB to finalize this proposed rule." The Consumer Financial Protection Bureau (CFPB) is trying to rein in data brokers that sell A.....»»
Data brokers may be banned from selling your personal data without good reason
Data brokers may be banned from selling your personal data without legitimate justification, under a new proposal by the Consumer Financial Protection Bureau (CFPB). Back in the summer it was revealed that one of these brokers was hacked, resulting i.....»»
Users fear the Sonos app could require a subscription; company says no plans in hand
Growing concerns have been expressed that the Sonos app might in future require a subscription, as the company reported revenue down for the second year running – and a former employee has now added fuel to the fire. Of particular concern is tha.....»»
Ex-employee sues Apple for ‘surveillance’ after being forced to edit LinkedIn profile
Media outlet Semafor has publicized a lawsuit by a former ad tech employee at Apple who is suing the company for “physical, video electronic surveillance.” The story falls under the headline “Employee lawsuit accuses Apple of spying on its work.....»»
Apple talks up privacy, yet spies on its own staff, says lawsuit
An Apple employee is suing the company, claiming that it forces staff to give up personal privacy, and demands that it be allowed to use surveillance even when they are at home.Apple Park seen from aboveEarlier in 2024, a former Apple software engine.....»»
GOG takes on Blizzard in a big win for game preservation
Blizzard has made another consumer-unfriendly move, but GOG has stepped in to keep Warcraft and Warcraft II available for owners in a less-expensive form......»»
Tip pressure might work in the moment, but customers are less likely to return
Have you ever hesitated at the register, uncomfortable as an employee watched you choose a tip? It's not just you. The rise of digital tipping systems—from point-of-sale devices held by employees to countertop screens that clearly display your sele.....»»
Researcher studies shifting craft beer industry: Artisanal businesses should innovate to remain competitive
The craft beer industry, once the darling of consumers and entrepreneurs alike, has faced unprecedented challenges in recent years. Closed taprooms, canceled festivals, and changing consumer habits have led many to declare the end of its golden era......»»