What to know about dealer, consumer, employee CDK lawsuits
As of July 11, consumers, dealerships and current and former auto retail employees have filed 10 federal lawsuits against CDK Global in connection with the company's 2024 cyberattacks and outage. Here's an overview......»»
US disinformation researcher laments "incredible witch hunt"
Understanding disinformation has emerged as a lightning rod in the United States ahead of the November election, with academics and think-tanks facing lawsuits by right-wing groups and subpoenas from a Republican-led congressional committee......»»
Ford dealer waives $20,000 repair bill for lawn-mowing charity
Anderson Ford in Lincoln, Neb., responded when it heard that Rodney Smith's van broke down while he was delivering free lawn mowers to teenagers around the country......»»
What"s up with high food prices? Economists assess factors causing food prices to fluctuate
The latest consumer inflation report indicates that grocery prices have stabilized, yet the perception of high food costs lingers for many......»»
Stellantis changes Jeep N.A. chief after 9 months
Ram brand executive Bob Broderdorf succeeds Bill Peffer as head of Jeep in North America, while Peffer replaces Phil Langley as head of dealer network development......»»
Fla. dealership employee indicted on first-degree murder charge in death of co-worker
Steve Tilbury is accused of fatally striking his co-worker with a metal baseball bat in a premeditated attack......»»
Fla. dealership employee indicted for first-degree murder in death of co-worker
Steve Tilbury is accused of fatally striking his co-worker with a metal baseball bat in a premeditated attack......»»
Consumers want cage-free eggs, but Indonesian farmers say they need more support to do this
With rising consumer concerns for animal welfare worldwide, the poultry industry is starting to let their hens roam around in bigger spaces. This shift from conventional battery cages to cage-free systems allow layer hens greater freedom of movement.....»»
Toyota, Lexus top Consumer Reports" reliability rankings for used cars
At the bottom of Consumer Reports' rankings were Tesla, Dodge and Chrysler......»»
How to prioritize data privacy in core customer-facing systems
Evolving global data privacy regulations are keeping marketers on their toes. In April 2024, the American Privacy Rights Act (APRA) was introduced in the Senate. The proposed bill would create a federal consumer privacy framework akin to the GDPR, wh.....»»
CDK Global says employee, customer data safe after cyberattacks
CDK said third-party evaluations after the June 19 cyberattacks haven't revealed any theft of employee or customer data......»»
New research shows that online ads have limited impact on consumer valuations for Facebook
Policymakers are increasingly debating the relative social costs and benefits of digital advertising. While ads typically benefit platforms and advertisers, do they disadvantage consumers? In a new study, researchers have analyzed advertising on Face.....»»
Automakers need to prioritize privacy to leverage consumer data, experts say
A voice of the industry that is growing louder says consumer privacy is not only ethically correct, but also central to the financial success of connected-car ventures......»»
Journalists and social media users are key drivers behind product recall decisions, says researcher
Canada saw a record 2,330 product recalls in 2023—more than six per day and the highest since the federal government started releasing the data in 2011. A product recall occurs when a manufacturer takes action to remove consumer goods with safety d.....»»
AEB ‘phantom braking’ causes crashes, recalls
Automakers have faced recalls, documented injuries and lawsuits related to these false activations, which can lead to rear-end crashes and spooked drivers......»»
Automatic emergency braking saves lives. It also causes crashes and recalls.
Automakers have faced recalls, documented injuries and lawsuits related to these false activations, which can lead to rear-end crashes and spooked drivers......»»
Burglars trash Toyota showroom
The vandals, whom managers identified as an employee and a friend they had recently fired, destroyed 60 computer monitors and five TVs in a half hour......»»
Property insurance: Dealer hurdle over EVs
Zurich Insurance Group issues recommended best practices for dealerships servicing EVs that could add costs......»»
Service tip: Use each customer"s data during phone calls to ensure meaningful engagement
Service-to-sales phone calls are a crucial touchpoint in any dealership's customer engagement strategy, says Kurt Philippsen, dealer relations manager at automotiveMastermind......»»
Asbury vows "vigorous defense" against FTC complaint alleging consumer deception, discriminatory pricing
Asbury CEO David Hult: “We will not allow the FTC to coerce fines from us or subject us to onerous requirements that negatively impact the car-buying experience for our customers.".....»»
Report reveals effectiveness of interactive elements in boosting consumer choice in mobile advertising
A new report launched by Digital Turbine, in collaboration with research from Bayes Business School (formerly Cass), King's Business School and Vrije Universiteit Amsterdam, has revealed the extent to which three key interactive elements in mobile vi.....»»