Toast’s Aman Narang and BVP’s Kent Bennett on how customer obsession is everything
Toast has raised more than $900 billion and is reportedly valued at over $5 billion. But back in 2011, no one knew this startup would see such meteoric success. Toast has raised more than $900 billion and is reportedly valued at over $5 bil.....»»
DataVisor integrates SMS customer verification into its platform
DataVisor announced the expansion of its end-to-end platform capabilities with the integration of SMS customer verification for fraudulent transactions. This new offering, powered by Twilio technology, provides customers with enhanced fraud protectio.....»»
Digital multi-sided platforms transform traditional value chains in business-to-business service sales: Study
Various digital platforms are becoming increasingly common in business-to-business (B2B) activities. They enable building competitiveness and boosting selling and buying. The platforms also offer different ways of building long-term customer relation.....»»
Phones are never truly “free”, so choose your next phone deal wisely
Visible With an endless array of “free” phone offers, discounted rates, and new customer giveaways, have you ever wondered how much a free phone truly costs? Most carriers claim they’re giving them to you, offering you an incredible.....»»
1Kosmos partners with AWS to offer MFA for customer use cases
1Kosmos announced it has completed the integration of its 1Kosmos BlockID platform with Amazon Cognito. As an AWS Advanced Technology Partner, 1Kosmos enables Amazon customers to seamlessly add passwordless multi-factor authentication (MFA) to their.....»»
Fla. service customer lawsuit alleges shoddy repairs, tow damage
A service customer sued a Florida Mercedes-Benz dealership alleging his car was not properly repaired despite multiple efforts and was damaged after being towed to the store under the manufacturer's roadside assistance program. Reginald Powell filed.....»»
Three security data predictions for 2024
How do companies protect their digital environments in a world where everything is growing more complex, quickly – data, customer expectations, cyber threats and more? It’s difficult: Adversaries are adopting and using AI and even generative AI-b.....»»
PlayStation is erasing 1,318 seasons of Discovery shows from customer libraries
The change comes as Warner Bros. tries to add subscribers to Max, Discovery+ apps. Enlarge / Myth: You own the digital content you buy. (credit: MythBusters/YouTube) If you purchased any Discovery shows from the PlayStat.....»»
Former Hyundai dealership employee sentenced to 3 years in prison for shooting
Andrew Mach was charged with two counts of felonious assault after he shot a customer in the upper leg......»»
Help improve your customer trust and sales with this plugin, now $37.99
Social proof your site and convert shop visitors to customers with Prooven.io's discounted automated notifications plugin, now just $37.99. TL;DR: As of December 3, get this Prooven.io Social Proof Software Unlimited Plan for only $37.99 &mdash.....»»
Streaming apps are trying to bundle their way out of customer disenchantment
Reliably good prices, libraries, and features would impress customers more. Enlarge / Michael Keaton in The Flash, which is streaming on Max. (credit: YouTube/Warner Bros.) Streaming services are on thin ice with many c.....»»
Porsche dealer is using a digital tool to bring in more customers
Porsche Brooklyn is a brand-new store in an urban area, not a takeover of another dealership, which has made customer reviews key to its success......»»
New chip-packaging facility could save TSMC’s Arizona fab from “paperweight” status
Apple will be "first and largest customer" at new $2 billion packaging facility. Enlarge / Apple wants to build more of its A- and M-series chips in the United States. (credit: Apple) Late last year, Apple CEO Tim Cook a.....»»
SAS collaborates with AWS to help customers unlock more value from their data
SAS has signed a strategic collaboration agreement (SCA) with AWS with plans to help customers extract maximum value and performance from their data in the cloud. SAS now offers SAS Customer Intelligence 360, a highly intelligent customer experience.....»»
Okta breach: Hackers stole info on ALL customer support users
The scope of the recent breach of the Okta customer support system is much wider than initially established, the company has admitted on Tuesday: the attackers downloaded a report that contained the names and email addresses of all Okta customer supp.....»»
Amazon latest tech giant to announce AI chatbot
The bot, called Q, can help firms answer customer queries, analyse data and help with coding......»»
How to Fix iPhone XR Battery Drain
If your iPhone XR battery starts draining rapidly there are a few things to try before you get in touch with Apple customer support. Many iPhone XR users are getting a full day of use out of their smartphone, but others are running into abnormal batt.....»»
Entrust launches Digital Account Opening solution to simplify global customer onboarding
Entrust is launching a new digital account opening solution to enable banks and credit unions with a secure, convenient digital onboarding experience. “Entrust is working to redefine the customer experience in the banking industry,” said.....»»
Coping with uncertainty in customer demand: How mathematics can improve logistics processes
How do you distribute drinking water fairly across an area recently hit by a natural disaster? Or how can you make sure you have enough bottles of water, granola bars and fruit in your delivery van to refill all the vending machines at a school when.....»»
1 in 5 executives question their own data protection programs
In this Help Net Security video, Tanneasha Gordon, Deloitte Risk & Financial Advisory’s data & privacy leader, discusses how many executives realize that trust is crucial to driving brand value and earning sustained customer loyalty. Privacy progra.....»»
Study shows that the "manosphere" community is misusing scientific research to support its beliefs
Members of the "manosphere" community are misusing academic research to frame and validate their beliefs about women, according to new research led by the University of Kent's School of Anthropology and Conservation......»»