The Future of Contact Centers: Leveraging Generative AI to Optimize Customer Care
A recent webinar hosted by Interactions explored how AI transforms contact centers and how ‘human-in-the-loop’ tech will make customers and agents happier. Continue reading........»»
Indie App Spotlight: ‘Griply’ is an all-in-one planner for goal setting, task management, and habit tracking
Welcome to Indie App Spotlight. This is a weekly 9to5Mac series where we showcase the latest apps in the indie app world. If you’re a developer and would like your app featured, get in contact. Griply is an all-in-one app that brings toget.....»»
How to (briefly) chat with Grok on X for free
xAI releases limited free tier for Grok AI chatbot on X......»»
Google’s Genie 2 “world model” reveal leaves more questions than answers
Long-term persistence, real-time interactions remain huge hurdles for AI worlds. In March, Google showed off its first Genie AI model. After training on thousands of hours of 2D r.....»»
Eset Premium review: 2024 improvements aren’t enough
I reviewed Eset's Premium antivirus plan to find out if it offers enough value in malware protection, privacy, and customer support......»»
Your AI clone could target your family, but there’s a simple defense
The FBI now recommends choosing a secret password to thwart AI voice clones from tricking people. On Tuesday, the US Federal Bureau of Investigation advised Americans to share a s.....»»
Scientists urged to pull the plug on "bathtub modeling" of flood risk
Recent decades have seen a rapid surge in damages and disruptions caused by flooding. In a commentary article published in the journal Earth's Future, researchers at the University of California, Irvine and the University of Bristol in the United Kin.....»»
Apple insider leaks future plans for a significant iPhone spec change
Apple's first in-house cellular modem will grace the iPhone SE next year. In 2026, the iPhone 18 series will get an updated version with faster 5G support......»»
Shape-changing polymer resembles animal movements with temperature shifts
A team of scientists has created a new shape-changing polymer that could transform how future soft materials are constructed. Made using a material called a liquid crystalline elastomer (LCE), a soft rubber-like material that can be stimulated by ext.....»»
Digital twin model enables precise simulation of forest landscapes, depicting a forest in 100 years
Forest ecosystems of the future will have to cope with very different conditions to those of today. For this reason, researchers at the Technical University of Munich (TUM) state that a strategic approach to forest management is crucial. To this end,.....»»
This company wants to bring 400MP pictures to your next smartphone
Tecno unveiled two new imaging technologies at its Future Lens 2024 event that could bring 400MP photos to smartphones......»»
MacWhisper 11 brings a friendly redesign to the best AI-powered transcription app
We’ve long been big fans of MacWhisper here at 9to5Mac, and the new v11 update improves on the already great transcription app. more….....»»
Resecurity introduces AI-powered GSOC at NATO Edge 2024
Resecurity, a global leader in cybersecurity solutions, unveiled its advanced Government Security Operations Center (GSOC) during NATO Edge 2024, the NATO Communications and Information Agency’s flagship conference. This year’s event, held from D.....»»
Tim Cook, Super Intelligence, and Wallace and Gromit on the AppleInsider Podcast
Tim Cook has been looking back at his past in Apple, while others look to the future of AI, and Wallace and Gromit are opening presents, on the AppleInsider podcast.Crackin' iPhone, GromitT'is apparently the season to look back on the past, as Tim Co.....»»
Windows, macOS users targeted with crypto-and-info-stealing malware
Downloading anything from the internet is a gamble these days: you might think that you are downloading an innocuous app from a legitimate firm but thanks to clever misuse of AI and some social engineering, you can end up with information and cryptoc.....»»
Speaking crystal: AI learns language of atom arrangements in solids
A new artificial intelligence model that can predict how atoms arrange themselves in crystal structures could lead to faster discovery of new materials for everything from solar panels to computer chips......»»
December 2024 Patch Tuesday forecast: The secure future initiative impact
It seems like 2024 just started, but the final Patch Tuesday of the year is almost here! In retrospect, it has been a busy year with continued Windows 11 releases, the new Server 2025 release, and all the patches we’ve needed to deal with on Patch.....»»
AI Mode could turn your next Google search into a conversation
Google plans AI mode for Google Search on Android......»»
3D scans of giant hailstones reveal surprising discoveries that could help predict future storms
Hailstones are formed during thunderstorms, when raindrops are propelled into very cold parts of a cloud, where they freeze. Once the particles are heavy enough, gravity pulls them back towards Earth. As they plummet, they grow into hailstones, which.....»»
iOS 18.2 is nearing its public release and it"s packed with AI features
The release candidate version of iOS 18.2 has arrived, as Apple gears up for the software's full public rollout. Here's everything you need to know about the update and its features.Here's what's new in iOS 18.2.On Thursday, two weeks after the fourt.....»»
Samsung unveils One UI 7 for its Android phones – and it looks a lot like iOS 18
Samsung on Thursday unveiled One UI 7, the new version of its custom experience for the company’s Android phones. One UI 7 comes with a lot of new features such as AI writing assistance tools, but the update also brings some design changes – and.....»»