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The Future of Contact Centers: Leveraging Generative AI to Optimize Customer Care

A recent webinar hosted by Interactions explored how AI transforms contact centers and how ‘human-in-the-loop’ tech will make customers and agents happier. Continue reading........»»

Category: itSource:  cmswireAug 31st, 2023

AI video editing coming to Instagram next year, using text prompts

AI video editing based on text prompts is coming to Instagram next year, with the company’s head showing off the ability to do things like change your clothing and video background, as well as some funkier stuff like adding animated characters......»»

Category: topSource:  marketingvoxRelated News1 hr. 13 min. ago

Why AI language models choke on too much text

Compute costs scale with the square of the input size. That's not great. Large language models represent text using tokens, each of which is a few characters. Short words are repr.....»»

Category: topSource:  arstechnicaRelated News1 hr. 13 min. ago

Another NetWalker affiliate sentenced to 20 years in prison

A 30-year old Romanian man was sentenced to 20 years in prison for leveraging the Netwalker ransomware to extort money from victims, the US Department of Justice announced on Thursday. Daniel Christian Hulea, of Jucu de Mijloc, Cluj, Romania, was arr.....»»

Category: securitySource:  netsecurityRelated News4 hr. 12 min. ago

Chrome is getting a new AI-powered scam detection tool

A new feature coming to Google Chrome will leverage the power of AI to help detect potential scams on websites. The post Chrome is getting a new AI-powered scam detection tool appeared first on Phandroid. There are many websites out there.....»»

Category: asiaSource:  phandroidRelated News7 hr. 13 min. ago

AI is becoming the weapon of choice for cybercriminals

AI changes how organizations look at cybersecurity GenAI is compromising security while promising efficiency This article highlights key findings from 2024 reports on AI and GenAI technologies, focusing on their potential and major challenges. Overre.....»»

Category: securitySource:  netsecurityRelated News9 hr. 13 min. ago

Not to be outdone by OpenAI, Google releases its own “reasoning” AI model

Gemini 2.0 Flash Thinking is Google's take on so-called AI reasoning models. It's been a really busy month for Google as it apparently endeavors to outshine OpenAI with a blitz of.....»»

Category: topSource:  arstechnicaRelated News16 hr. 13 min. ago

Generative-AI-powered video editing is coming to Instagram

Instagram plans to release a generative AI video editor built atop Meta's Movie Gen model some time next year......»»

Category: topSource:  digitaltrendsRelated News16 hr. 45 min. ago

ASUS’ New Mini PC Packs AI and Intel Processing

It's marketed for enterprise, industrial and entertainment purposes. The post ASUS’ New Mini PC Packs AI and Intel Processing appeared first on Phandroid. For folks who don’t necessarily want to spend time and money working on.....»»

Category: asiaSource:  phandroidRelated News17 hr. 45 min. ago

AI model forecasts product trends, enhances online shopping experience

Online retail platforms are increasingly becoming a dumping ground for low-quality products—which, over time, only serves to tarnish the retailer's reputation and dent sales. But new research from a team of business scholars at University of Illino.....»»

Category: topSource:  pcmagRelated News20 hr. 45 min. ago

Apple Intelligence Chinese launch remains problematic as talks continue

An Apple Intelligence Chinese launch isn’t looking much closer, as the company continues forced talks with local companies about partnerships. Apple reportedly wanted to use its own generative AI models in China, but that would require governmen.....»»

Category: topSource:  theglobeandmailRelated News22 hr. 45 min. ago

NETSCOUT uses AI/ML technology to secure critical IT infrastructure

NETSCOUT updates its Arbor Edge Defense (AED) and Arbor Enterprise Manager (AEM) products as part of its Adaptive DDoS Protection Solution to combat AI-enabled DDoS threats and protect critical IT infrastructure. DDoS threats and protect critical IT.....»»

Category: securitySource:  netsecurityRelated News22 hr. 45 min. ago

Tencent & ByteDance may be Apple Intelligence launch partners in China

Apple is reportedly in talks with ByteDance and Tencent to integrate their AI models with Apple Intelligence in China, so it can expand the feature set to the lucrative market.Apple Intelligence has a long way to go before launching in ChinaApple is.....»»

Category: appleSource:  appleinsiderRelated News22 hr. 45 min. ago

Apple-Nvidia collaboration triples speed of AI model production

Apple's latest machine learning research could make creating models for Apple Intelligence faster, by coming up with a technique to almost triple the rate of generating tokens when using Nvidia GPUs.Training models for machine learning is a processor.....»»

Category: appleSource:  appleinsiderRelated News22 hr. 45 min. ago

A new, uncensored AI video model may spark a new AI hobbyist movement

Will Tencent's "open source" HunyuanVideo launch an at-home "Stable Diffusion" moment for uncensored AI video? The AI-generated video scene has been hopping this year (or twirling.....»»

Category: topSource:  arstechnicaRelated News22 hr. 45 min. ago

A new way of thinking about skyrmion motion could lead to more robust electronics

The future storage and processing of data stand to benefit greatly from tiny magnetic whirlpools known as skyrmions, which are robust against noise and may be useful in lower power consumption devices. The development of skyrmion-based technologies h.....»»

Category: topSource:  physorgRelated NewsDec 19th, 2024

Advancing a trustworthy quantum era: A novel approach to quantum protocol verification

Quantum computing offers the potential to solve complex problems faster than classical computers by leveraging the principles of quantum mechanics. Significant advancements have been made in areas, such as artificial intelligence, cryptography, deep.....»»

Category: topSource:  physorgRelated NewsDec 19th, 2024

Ataccama ONE platform enhancements accelerate enterprise data quality initiatives

Ataccama announced enhancements to the Ataccama ONE unified data trust platform v15.4 that enable customers to have confidence in using their data for business-critical decision-making. In this latest release, enhancements include augmenting its AI c.....»»

Category: securitySource:  netsecurityRelated NewsDec 19th, 2024

NetSPI introduces external attack surface management solutions

NetSPI introduced three tiers of external attack surface management (EASM) solutions, delivered through the The NetSPI Platform. The new offerings address the evolving needs of NetSPI’s global customer base, to move toward a continuous threat e.....»»

Category: securitySource:  netsecurityRelated NewsDec 19th, 2024

$2 per megabyte: AT&T mistakenly charged customer $6,223 for 3.1GB of data

Texas police officer switched to AT&T FirstNet and got a horrible surprise. An AT&T customer who switched to the company's FirstNet service for first responders got quite the shoc.....»»

Category: topSource:  arstechnicaRelated NewsDec 18th, 2024

Advance in photochemical water oxidation enhances sustainable energy potential

With the global shift towards sustainable and renewable energy, the urgency to develop efficient methods for producing clean energy has never been greater. Imagine a future where the energy that powers our homes and cities comes from one of the plane.....»»

Category: topSource:  pcmagRelated NewsDec 18th, 2024